Privacy Policy of www.jahia.com

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • LinkedIn conversion tracking (LinkedIn Insight Tag)

        Personal Data: device information; Trackers; Usage Data

    • Analytics

      • Google Analytics

        Personal Data: Cookies; Usage Data

      • Google Analytics 4

        Personal Data: Usage Data

    • Contacting the User

      • Contact form

        Personal Data: company name; country; email address; first name; last name; phone number

      • Mailing list or newsletter

        Personal Data: address; city; country; email address; first name; last name; phone number; profession

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Wistia widget

        Personal Data: Cookies; Usage Data

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • OVHcloud

        Personal Data: Usage Data

    • Infrastructure monitoring

      • Datadog

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with live chat platforms

      • WhatsApp Business Chat widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies; Usage Data; various types of Data

    • Managing support and contact requests

      • Salesforce Service Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Direct registration

        Personal Data: address; city; company name; country; email address; first name; last name; password; username; ZIP/Postal code

    • Remarketing and behavioral targeting

      • LinkedIn Website Retargeting

        Personal Data: Cookies; Usage Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: various types of Data as specified in the privacy policy of the service

    • User database management

      • Salesforce Sales Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Intercom

        Personal Data: Data communicated while using the service; email address; Trackers; Universally unique identifier (UUID); Usage Data; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

    • Owner and Data Controller

      Jahia Solutions Group SA
      Esplanade de Pont-Rouge 4
      1212 Lancy
      Switzerland

      Owner contact email: privacy@jahia.com