Privacy Policy of https://www.hupinsahome.es/

Welcome to the privacy policy of https://www.hupinsahome.es/. This policy will help you understand what data we collect, why we collect it, and what your rights are in relation to it.

Latest update: 24 October 2025

Summary

Data we collect automatically

We automatically collect data from you for example when you visit https://www.hupinsahome.es/.

  • Trackers
  • Usage Data
  • contents of the email or message
  • date of the message
  • +11

Trusted third parties help us to process it

  •  TikTok Information Technologies UK Limited
  • BunnyWay d.o.o.
  • Google LLC
  • Meta Platforms, Inc.
  • TikTok Inc.
  • Vertigo Media Group

How we use them

  • Access to third-party accounts
  • Displaying content from external platforms
  • Managing support and contact requests
  • Advertising
  • Interaction with live chat platforms
  • Spam and bots protection
  • Analytics
  • Managing contacts and sending messages
  • Traffic optimisation and distribution
  • Content commenting
  • Interaction with external social networks and platforms
  • Remarketing and behavioural targeting

Data you give to us

We collect the data you give to us for example when you interact with our online chat.

  • username
  • Data communicated while using the service
  • profile picture
  • social media accounts
  • +6

Trusted third parties help us to process it

  • Google LLC
  • Meta Platforms, Inc.
  • Vertigo Media Group

How we use them

  • Managing support and contact requests
  • Advertising
  • Interaction with live chat platforms
  • Spam and bots protection
  • Backup saving and management
  • Managing contacts and sending messages

Owner and Data Controller

Pinturas Hupinsa SLU C/José Gutiérrez Alonso 2 bajo 1 A, Torrelavega Cantabria

Owner contact email: denisa@aghupinsa.com

Type of Data we collect

Among the types of Personal Data that this Application collects, by itself or through third parties, there are:

  • Trackers
  • Usage Data
  • username
  • Data communicated while using the service
  • contents of the email or message
  • date of the message
  • profile picture
  • sender of the message
  • time the message was sent
  • social media accounts
  • first name
  • last name
  • phone number
  • answers to questions
  • user content
  • clicks
  • keypress events
  • motion sensor events
  • mouse movements
  • scroll position
  • touch events
  • number of Users
  • session statistics
  • various types of Data
  • email address

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:

  • Access to third-party accounts
  • Displaying content from external platforms
  • Registration and authentication
  • Managing support and contact requests
  • Advertising
  • Interaction with live chat platforms
  • Spam and bots protection
  • Analytics
  • Backup saving and management
  • Managing contacts and sending messages
  • Traffic optimisation and distribution
  • Content commenting
  • Interaction with external social networks and platforms
  • Remarketing and behavioural targeting

Facebook permissions asked by this Application

This Application may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. This service allows this Application to connect with the User's account on the Facebook social network, provided by Facebook Inc.
For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy.

Detailed information on the processing of Personal Data

Access to third-party accounts

This type of service allows this Application to access Data from your account on a third-party service and perform actions with it.
These services are not activated automatically, but require explicit authorisation by the User.

Meta Platforms, Inc.

Facebook account access

Company: Meta Platforms, Inc.

Place of processing: United States

Permissions asked: device information +3

This service allows this Application to connect with the User's account on the Facebook social network, provided by Meta Platforms, Inc.

Permissions asked:
  • device information
  • Email
  • Trackers
  • Usage Data
Service provided by:

Advertising

This type of service allows User Data to be utilised for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Application, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use Trackers to identify Users or they may use the behavioural retargeting technique, i.e. displaying ads tailored to the User’s interests and behaviour, including those detected outside this Application.
For more information, please check the privacy policies of the relevant services.
Services of this kind usually allow Users to opt out of such tracking. Users may learn how to opt out of interest-based advertising more generally by visiting the relevant opt-out section in this document.

Meta Platforms, Inc.

Instagram Direct direct marketing

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: first name +4

This Application may send Instagram messages to the User for the purpose of direct marketing. Users may in most cases opt out of receiving direct marketing messages by tapping the opt out of marketing messages button in the chat.

Personal Data processed:
  • first name
  • last name
  • social media accounts
  • Usage Data
  • username
Service provided by:
TikTok Inc.

TikTok conversion tracking

Company: TikTok Inc.

Place of processing: United States

Personal Data processed: Trackers +1

TikTok conversion tracking is an analytics and behavioural targeting service provided by TikTok Inc. that connects data from the TikTok advertising network with actions performed on this Application. The TikTok pixel tracks conversions that can be attributed to TikTok ads and enables to target groups of Users on the base of their past use of this Application.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Meta Platforms, Inc.

WhatsApp Business direct marketing

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: answers to questions +10

This Application may send WhatsApp messages to the User for the purpose of direct marketing. Users may in most cases opt out of receiving direct marketing messages by tapping the opt out of marketing messages button in the chat.

Personal Data processed:
  • answers to questions
  • contents of the email or message
  • Data communicated while using the service
  • date of the message
  • first name
  • last name
  • phone number
  • profile picture
  • sender of the message
  • time the message was sent
  • user content
Service provided by:

Analytics

The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

Google LLC

Google Analytics 4

Company: Google LLC

Place of processing: United States

Personal Data processed: number of Users +3

Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

In order to understand Google's use of Data, consult their partner policy and their Business Data page.

Personal Data processed:
  • number of Users
  • session statistics
  • Trackers
  • Usage Data
Service provided by:

Backup saving and management

This type of service allows the Owner to save and manage backups of this Application on external servers managed by the service provider itself. The backups may include the source code and content as well as the data that the User provides to this Application.

Sectigo Limited

Sectigo CodeGuard

Company: Sectigo Limited

Place of processing: United Kingdom

Personal Data processed: various types of Data

Sectigo CodeGuard is a service to save and manage backups provided by Sectigo Limited.

Personal Data processed:
  • various types of Data
Service provided by:

Content commenting

Content commenting services allow Users to make and publish their comments on the contents of this Application.
Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.

Meta Platforms, Inc.

Facebook Comments

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Facebook Comments is a content commenting service provided by Meta Platforms, Inc. enabling the User to leave comments and share them on the Facebook platform.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them. Such services are often referred to as widgets, which are small elements placed on a website or app. They provide specific information or perform a particular function and often allow for user interaction.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Meta Platforms, Inc.

Instagram Widget

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Instagram is an image visualisation service provided by Meta Platforms, Inc. that allows this Application to incorporate content of this kind on its pages.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:

Interaction with external social networks and platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.
The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out from the respective services in order to make sure that the processed data on this Application isn’t being connected back to the User’s profile.

Meta Platforms, Inc.

Facebook Like Button and Social Widgets

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

The Facebook Like Button and Social Widgets are services allowing interaction with the Facebook social network provided by Meta Platforms, Inc.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:

Interaction with live chat platforms

This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Application, in order to contact and be contacted by this Application‘s support service.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

Meta Platforms, Inc.

WhatsApp Business Chat Widget

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: answers to questions +11

WhatsApp Business Chat Widget is a service for interacting with the WhatsApp instant messaging app and platform provided by Meta Platforms, Inc.

Personal Data processed:
  • answers to questions
  • contents of the email or message
  • Data communicated while using the service
  • date of the message
  • first name
  • last name
  • phone number
  • profile picture
  • sender of the message
  • time the message was sent
  • Trackers
  • user content
Service provided by:
Meta Platforms, Inc.

Facebook Messenger Customer Chat

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: Data communicated while using the service +2

The Facebook Messenger Customer Chat is a service for interacting with the Messenger instant messaging app and platform provided by Meta Platforms, Inc.

Personal Data processed:
  • Data communicated while using the service
  • Trackers
  • Usage Data
Service provided by:

Managing contacts and sending messages

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

Vertigo Media Group

Vertigo Media

Company: Vertigo Media Group

Place of processing: United States

Personal Data processed: email address +2

Vertigo Media is an email address management and message sending service provided by Vertigo Media Group.

Personal Data processed:
  • email address
  • Trackers
  • Usage Data
Service provided by:

Managing support and contact requests

This type of service allows this Application to manage support and contact requests received via email or by other means, such as the contact form.
The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).

Meta Platforms, Inc.

Instagram Direct customer support

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: contents of the email or message +8

Instagram Direct customer support is a customer support service provided by Meta Platforms, Inc.

Personal Data processed:
  • contents of the email or message
  • Data communicated while using the service
  • date of the message
  • profile picture
  • sender of the message
  • social media accounts
  • time the message was sent
  • Usage Data
  • username
Service provided by:
Meta Platforms, Inc.

WhatsApp Business customer support

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: Data communicated while using the service +1

WhatsApp Business customer support is a customer support service provided by Meta Platforms, Inc.

Personal Data processed:
  • Data communicated while using the service
  • Usage Data
Service provided by:

Registration and authentication

By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services.
Depending on what is described below, third parties may provide registration and authentication services. In this case, this Application will be able to access some Data, stored by these third-party services, for registration or identification purposes.
Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to find out more, please refer to the description of each service.

Meta Platforms, Inc.

Instagram Authentication

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: various types of Data as specified in the privacy policy of the service

Instagram Authentication is a registration and authentication service provided by Meta Platforms, Inc. and is connected to the Instagram social network.

Personal Data processed:
  • various types of Data as specified in the privacy policy of the service
Service provided by:

Remarketing and behavioural targeting

This type of service allows this Application and its partners to inform, optimize and serve advertising based on past use of this Application by the User.
This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioural targeting activity.
Some services offer a remarketing option based on email address lists.
Services of this kind usually allow Users to opt out of such tracking. Users may learn how to opt out of interest-based advertising more generally by visiting the relevant opt-out section in this document.

 TikTok Information Technologies UK Limited

TikTok Remarketing

Company: TikTok Information Technologies UK Limited

Place of processing: United Kingdom

Personal Data processed: Trackers +1

TikTok Remarketing is a remarketing and behavioural targeting service provided by TikTok Information Technologies UK Limited that connects the activity of this Application with the TikTok advertising network.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
  • TikTok Information Technologies UK Limited (United Kingdom) – Privacy Policy

Spam and bots protection

This type of service analyses the traffic of this Application, potentially containing Users' Personal Data, with the purpose of filtering it from unwanted parts of traffic, messages and content that are recognised as spam or protecting it from malicious bots activities.

Google LLC

Google reCAPTCHA

Company: Google LLC

Place of processing: United States

Personal Data processed: answers to questions +8

Google reCAPTCHA is a spam protection service provided by Google LLC. The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

In order to understand Google's use of Data, consult their partner policy and their Business Data page.

Personal Data processed:
  • answers to questions
  • clicks
  • keypress events
  • motion sensor events
  • mouse movements
  • scroll position
  • touch events
  • Trackers
  • Usage Data
Service provided by:

Traffic optimisation and distribution

This type of service allows this Application to distribute their content using servers located across different countries and to optimise their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Application and the User's browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.

BunnyWay d.o.o.

Bunny CDN

Company: BunnyWay d.o.o.

Place of processing: Slovenia

Personal Data processed: Usage Data

Bunny CDN is a traffic optimisation and distribution service provided by BunnyWay d.o.o.

Personal Data processed:
  • Usage Data
Service provided by:

Further Information for Users in the European Union

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes.
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Further information about retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The rights of Users based on the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following, to the extent permitted by law:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organisation governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or enquire with the Owner using the information provided in the contact section.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.