Privacy Policy of www.camlab.com

Owner and Data Controller

Camlab Ltd
Camlab House
Norman Way Industrial Estate
Over
CB24 5WE

Owner contact email: support@camlab.co.uk

Types of Data collected

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Trackers; Usage Data; number of Users; city; device information; session statistics; latitude (of city); longitude (of city); browser information.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Collection of privacy-related preferences, Tag Management, Displaying content from external platforms, Traffic optimisation and distribution and Analytics.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

• Analytics

  The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

  Google Analytics 4 (Google Ireland Limited)

  Google Analytics 4 is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
  Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
  In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

  In order to understand Google's use of Data, consult Google's partner policy.

  Personal Data processed: browser information; city; device information; latitude (of city); longitude (of city); number of Users; session statistics; Trackers; Usage Data.

  Place of processing: Ireland – Privacy Policy – Opt Out.

  Category of Personal Information collected according to CCPA: identifiers; internet information; geolocation data.

  This processing constitutes:

• Collection of privacy-related preferences

  This type of service allows this Website to collect and store Users’ preferences related to the collection, use, and processing of their personal information, as requested by the applicable privacy legislation.

  iubenda Privacy Controls and Cookie Solution (iubenda srl)

  The iubenda Privacy Controls and Cookie Solution allows the Owner to collect and store Users’ preferences related to the processing of personal information and in particular to the use of Cookies and other Trackers on this Website.

  Personal Data processed: Trackers.

  Place of processing: Italy – Privacy Policy.

  Category of Personal Information collected according to CCPA: internet information.

  This processing constitutes:

• Displaying content from external platforms

  This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
  This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

  Google Fonts (Google Ireland Limited)

  Google Fonts is a typeface visualisation service provided by Google Ireland Limited that allows this Website to incorporate content of this kind on its pages.

  Personal Data processed: Trackers; Usage Data.

  Place of processing: Ireland – Privacy Policy.

  Category of Personal Information collected according to CCPA: internet information.

  This processing constitutes:

• Tag Management

  This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralised fashion.
  This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

  Google Tag Manager (Google Ireland Limited)

  Google Tag Manager is a tag management service provided by Google Ireland Limited.

  Personal Data processed: Trackers; Usage Data.

  Place of processing: Ireland – Privacy Policy.

  Category of Personal Information collected according to CCPA: internet information.

  This processing constitutes:

• Traffic optimisation and distribution

  This type of service allows this Website to distribute their content using servers located across different countries and to optimise their performance.
  Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Website and the User's browser.
  Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.

  jsDelivr (jsdelivr.com)

  jsDelivr is a traffic optimisation and distribution service provided by jsdelivr.com.

  Personal Data processed: Usage Data.

  Place of processing: Poland – Privacy Policy.

  Category of Personal Information collected according to CCPA: internet information.

  This processing constitutes:

Further information about the processing of Personal Data

• Cookie policy

  Cookie policy
  
  A "Cookie" is a small file placed on a visitors computer containing text which is used to store settings and remember actions by visitors to a website. This data is then transferred back to the web-server to perform the correct action based on what the user does. Cookies are most often used to personalise and improve the user experience on a website.
  
  In this Cookie Policy, when we refer to any of our Websites, we mean any website or mobile application operated by or on our behalf.
  
  The information collected by cookies does not personally identify you; it includes general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Website and your location.
  
  Most internet browsers accept cookies automatically, but you can change the settings of your browser to erase cookies or prevent automatic acceptance if you prefer.
  
  We use cookies to ensure all visitors can use this website with no problems. They also allow us to identity our customers individually when logged in (session cookies) this is a necessary step for placing web orders on our site. Additionally we use Google Analytics tracking cookies to help us improve our website (these are not used to identity individuals). If you continue to use our site you are consenting to use our cookies.
  
  If you have any further questions about cookies please call us 01954 233 110
  
  Privacy Policy
  This Privacy Policy explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data, and keep it safe.
  
  At Camlab we are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the General Data Protection Regulations (GDPR) and the Privacy and Electronic Communications Regulations (PECR).
  
  We collect personal information for:
  
  Order processing
  Provision of after sales care and service
  Legal and contractual obligations between suppliers, customers and staff.
  We are based in England, and our privacy policy covers Camlab Ltd and its websites.
  
  Privacy Policy Cookie Policy
  Data controller contact details
  ICO Registration Reference: Camlab Ltd is registered under: Z4876992
  Organisation Name: Camlab Ltd
  Address: 24 Norman Way, Industrial Estate, Over, Cambridge CB24 5WE
  Country: England
  Data Controller: Camlab Limited
  Email: sales@camlab.co.uk
  Telephone: 01954 233100
  Web Sites:
  www.camlab.co.uk
  www.industrialscientific.co.uk
  www.truescience.co.uk
  www.camblab.info
  www.labservice.co.uk
  www.camlab.com
  www.labsales.com (forwards to https://www.camlab.co.uk/labsales)
  Legal basis
  Consent
  In specific situations, we can collect and process your data with your consent, for example, when you tick a box to receive email newsletters.
  
  Contractual obligations
  In certain circumstances, we need your personal data to comply with our contractual obligations. For example, if you order an item from us for delivery, we'll collect your address details to deliver your purchase, and pass them to our courier.
  
  Legal compliance
  If the law requires us to, we may need to collect and process your data. For example, we can pass on details of people involved in fraud or other criminal activity to law enforcement.
  
  Legitimate interest
  In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.
  
  For example, we may use your purchase history to send you or make available personalised offers on our websites. We also combine the shopping history of many customers to identify trends and ensure we can keep up with demand, or develop new products/services. We also indicate to customers similar items that other customers have purchased.
  
  We may also use your address details to send you direct marketing information by post or email, telling you about products and services that we think might interest you.
  
  When do we collect your personal data?
  When you visit any of our websites, and use your account to buy products and services.
  When you make an online purchase and check out as a guest (in which case we just collect transaction-based data).
  When you create an account with us to purchase a product or service by phone, fax or email.
  When you engage with us on social media.
  When you download or install one of our apps.
  When you contact us by any means with queries, complaints etc.
  When you ask one of our sales representatives to contact you with information about a product or service.
  Engagement during trade exhibitions when you request information to be sent to you on product or services.
  When you enter prize draws or competitions.
  When you choose to complete any of the surveys we send you.
  When you comment on or review our products and services.
  Any individual may access personal data related to them, including opinions. So if your comment or review includes information about a Camlab employee who provided that service, it may be passed on to them if requested.
  When you fill in any forms.
  For example, if an accident happens onsite, a Camlab employee may collect your personal data.
  When you’ve given a third party permission to share with us the information they hold about you.
  When you use our car park and site which has CCTV systems operated for the security of both customers and employees. These systems may record your image during your visit.
  If you have an account with us: your name, company, industry type, VAT and Company registration number, billing/delivery address, orders and receipts, email and telephone numbers, depending on the account type (personal/business). For your security, we’ll also keep an encrypted record of your login password.
  During an exhibition: name, phone number, email address company details. Details and nature of enquiry, and any other pertinent details.
  Details of your interactions with us through head office, online or by using one of our apps.
  For example, we collect notes from our conversations with you, details of any complaints or comments you make, details of purchases you made, items viewed or added to your basket, wish list choices, voucher redemptions, brands you show interest in, web pages you visit and how and when you contact us.
  Copies of documents you provide to prove your age or identity (Including your passport and driver's licence where the law requires for sales such as chemicals and knives). This will include details of your full name, address, date of birth and facial image. If you provide a passport, the data will also include your place of birth, gender and nationality.
  Details of your shopping preferences which help us to recommend items of interest.
  Details of your visits to our websites or apps, and which site you came from to ours.
  Information gathered by the use of cookies in your web browser. Please refer to our Cookie policy
  Payment card information. For website transactions this information is passed directly to the payment gateway e.g PayPal, sagepay and amazonpay and is not stored on Camlab limited servers. For manual transactions credit card details are taken verbally and used to process payment on sagepay and then destroyed. No record is kept.
  Your comments and product reviews.
  Your image may be recorded on CCTV when you visit our site or car park. Your car registration number is recorded in our visitor book along with your name.
  To deliver the best possible web experience, we collect technical information about your internet connection and browser as well as the country where your computer is located, the web pages viewed during your visit and any search terms you entered.
  Your social media username, if you interact with us through those channels, to help us respond to your comments, questions or feedback.
  What sort of personal data do we collect?
  If you have an account with us: your name, company, industry type, VAT and Company registration number, billing/delivery address, orders and receipts, email and telephone numbers, depending on the account type (personal/business). For your security, we’ll also keep an encrypted record of your login password.
  During an exhibition: name, phone number, email address company details. Details and nature of enquiry, and any other pertinent details.
  Details of your interactions with us through head office, online or by using one of our apps.
  For example, we collect notes from our conversations with you, details of any complaints or comments you make, details of purchases you made, items viewed or added to your basket, wish list choices, voucher redemptions, brands you show interest in, web pages you visit and how and when you contact us.
  Copies of documents you provide to prove your age or identity (Including your passport and driver's licence where the law requires for sales such as chemicals and knives. This will include details of your full name, address, date of birth and facial image. If you provide a passport, the data will also include your place of birth, gender and nationality.
  Details of your shopping preferences which help us to recommend items of interest.
  Details of your visits to our websites or apps, and which site you came from to ours.
  Information gathered by the use of cookies in your web browser. Please refer to our Cookie policy
  Payment card information. For website transactions this information is passed directly to the payment gateway e.g PayPal, Opayo and amazonpay and is not stored on Camlab limited servers. For manual transactions credit card details are taken verbally and used to process payment on sagepay and then destroyed. No record is kept.
  Your comments and product reviews.
  Your image may be recorded on CCTV when you visit our site or car park. Your car registration number is recorded in our visitor book along with your name.
  To deliver the best possible web experience, we collect technical information about your internet connection and browser as well as the country where your computer is located, the web pages viewed during your visit and any search terms you entered.
  Your social media username, if you interact with us through those channels, to help us respond to your comments, questions or feedback.
  Purpose of the data we collect.
  Here’s how we’ll use your personal data and why:
  
  To process any orders that you make by using our websites, apps, email, fax, or phone. If we don’t collect your personal data during checkout, we won’t be able to process your order and comply with our legal obligations.
  For example, your details may need to be passed to a third party to supply or deliver the product or service that you ordered, and we may keep your details for a reasonable period afterwards in order to fulfil any contractual obligations such as refunds, warranties and so on.
  To respond to your queries, refund requests and complaints. Handling the information you sent enables us to respond. We may also keep a record of these to inform any future communication with us and to demonstrate how we communicated with you throughout. We do this on the basis of our contractual obligations to you, our legal obligations and our legitimate interests in providing you with the best service and understanding how we can improve our service based on your experience.
  To protect our business and your account from fraud and other illegal activities. This includes using your personal data to maintain, update and safeguard your account.
  To protect our customers, premises, assets and employees from crime, we operate CCTV systems onsite and in our car park which record images for security. We do this on the basis of our legitimate business interests.
  To process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests. This also helps to protect our customers from fraud.
  If we discover any criminal activity or alleged criminal activity through our use of CCTV, fraud monitoring and suspicious transaction monitoring, we will process this data for the purposes of preventing or detecting unlawful acts. Our aim is to protect the individuals we interact with from criminal activities.
  Your contact details are collected along with your temperature and health questionnaire answers when you visit our site through our automatic entry system to protect our staff and visitors from epidemics we monitor health status and reserve the right to refuse admission to site for individuals who do not comply with the latest health policies in place.
  With your consent, we will use your personal data, preferences and details of your transactions to keep you informed by email, web, text, telephone, post and through our sales centres about relevant products and services including tailored special offers, discounts, promotions, events, competitions and so on. Of course, you are free to opt out of hearing from us by any of these channels at any time.
  To send you communications required by law or which are necessary to inform you about our changes to the services we provide you.
  For example, updates to this Privacy Notice, product recall notices, and legally required information relating to your orders. These service messages do not require prior consent when sent by email or text message. If we do not use your personal data for these purposes, we would be unable to comply with our legal obligations.
  To display the most interesting content to you on our websites or apps, we’ll use data we hold about your favourite brands or products and so on. We do this on the basis of your consent to receive app notifications and/or for our website to place cookies or similar technology on your device.
  To administer any of our prize draws or competitions which you enter based on your consent given at the time of entering.
  To develop, test and improve the systems, services and products we provide to you. We’ll do this on the basis of our legitimate business interests. For example, we’ll record your browser’s Session ID to help us understand more when you leave us online feedback about any problems you’re having
  To comply with our contractual or legal obligations to share data with law enforcement.
  To send you survey and feedback requests to help improve our services. These messages will not include any promotional content and do not require prior consent when sent by email or text message. We have a legitimate interest to do so as this helps make our products or services more relevant to you. Of course, you are free to opt out of receiving these requests from us at any time by updating your preferences.
  How we protect your personal data
  We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it.
  
  We secure access to all transactional areas of our websites and apps using ‘https’ technology. Credit/debit card details are not held on our system which uses an external payment gateway for maximum security. If requested by our staff for manual processing they are destroyed following completion of payment.
  
  Access to your personal data is password-protected, and sensitive data (such as payment card information) is secured by SSL encryption.
  
  We regularly monitor our system for possible vulnerabilities and attacks, and we carry out penetration testing to identify ways to further strengthen security and we are PCI DSS compliant.
  
  How long will we keep your personal data?
  Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.
  
  At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
  
  Who do we share your personal data with?
  We sometimes share limited personal data with trusted third parties. For example, delivery couriers, suppliers, service engineers, fraud management, complaint handling, EDI portals, distributors.
  
  We provide only the information they need to perform their specific services. We ensure these companies have declared a commitment to complying with GDPR and PECR.
  
  Examples of the kind of third parties we work with are:
  
  IT companies who support our website and other business systems.
  Operational companies such as delivery couriers.
  Companies who help us manage our electronic communications with you, such as survey tools, email engines, sales tools.
  Google/Facebook to show you products that might interest you while you’re browsing the internet. This is based on either your marketing consent or your acceptance of cookies on our websites.
  The buttons at the top area of this page are links to our automated privacy protector and GDPR compliance scanner IUBENDA which produces an automated privacy policy and cookie policy to ensure that that are always up to date.
  
  We do not share your data with third parties for their own purposes:
  
  For fraud management, we may share information about fraudulent or potentially fraudulent activity in our premises or systems. This may include sharing data about individuals with law enforcement bodies.
  
  We may also be required to disclose your personal data to the police or other enforcement, regulatory or Government body, in your country of origin or elsewhere, upon a valid request to do so. These requests are assessed on a case-by-case basis and take the privacy of our customers into consideration.
  
  We may, from time to time, expand, reduce or sell the company and this may involve the transfer of divisions or the whole business to new owners. If this happens, your personal data will, where relevant, be transferred to the new owner or controlling party, under the terms of this Privacy Notice.
  
  A list of the companies we share data with is available on request.
  
  Where your personal data may be processed
  Sometimes we will need to share your personal data with third parties and suppliers outside the European Economic Area (EEA). For example a direct shipment from the USA may require personal data to be transferred to the supplier who will be under the same obligations under GDPR as you are a citizen of the EEA.
  
  All other data is handled within the UK apart from Data repositories such as mail chip and survey gizmo which state they comply with GDPR.
  
  What are your rights over your personal data?
  An overview of your different rights, you have the right to:
  
  Access and to the personal data we hold about you.
  Request a copy of any information about you that we hold at any time.
  The correction of your personal data when incorrect, out of date or incomplete.
  To have your information corrected if it is inaccurate.
  That we stop using your personal data for direct marketing (either through specific channels, or all channels).
  Review by an employee of any decision made based solely on automatic processing of your data (i.e. where no human has yet reviewed the outcome and criteria for the decision, such as credit risk scoring).
  To ask for your information, or to have your information amended, please update your online account, or contact our Customer Support team on 01954 233100.
  
  If we choose not to action your request we will explain to you the reasons for our refusal.
  
  Your right to withdraw consent
  Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
  
  Where we rely on our legitimate interest
  In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.
  
  Direct Marketing
  You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We must always comply with your request.
  
  Checking your identity
  To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.
  
  How can you stop the use of your personal data for direct marketing?
  There are several ways you can stop direct marketing communications from us:
  
  Click the ‘unsubscribe’ link in any email communication that we send you. We will then stop any further emails from that particular division.
  If you have a web account, log in into your ‘My Account’ area and change your preferences.
  In our apps, you can manage your preferences and opt out from one or all of the different push notifications by selecting or deselecting the relevant options in the ‘Settings’ section.
  Contact us direct by phone, fax or email.
  Please note that you may continue to receive communications for a short period after changing your preferences while our systems are fully updated.
  
  Leaving our websites
  Please note that any external links on our websites or social media platforms are not the responsibility of Camlab ltd and once you click on a link to an external site it will be subject to that organisation’s privacy policies, and not Camlabs.
  
  Contacting the Regulator
  If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
  
  You can contact them by calling 0303 123 1113 .
  
  Or go online to www.ico.org.uk/concerns (opens in a new window; please note we can't be responsible for the content of external websites).
  
  If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.

Cookie Policy

This Website uses Trackers. To learn more, Users may consult the Cookie Policy.

Further information for Users in the United States

This part of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the business running this Website and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).

The information contained in this section applies to all Users (Users are referred to below, simply as “you”, “your”, “yours”), who are residents in the following states: California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon and Montana.

For such Users, this information supersedes any other possibly divergent or conflicting provisions contained in the privacy policy.

This part of the document uses the term Personal Information.

Notice at collection

The following Notice at collection provides you with timely notice about the categories of Personal Information collected or disclosed in the past 12 months so that you can exercise meaningful control over our use of that Information.

While such categorization of Personal Information is mainly based on California privacy laws, it can also be helpful for anyone who is not a California resident to get a general idea of what types of Personal Information are collected.

ℹ️ You can read the definitions of these concepts inside the “Definitions and legal references section” of the privacy policy.

To know more about your rights in particular to opt out of certain processing activities you can refer to the “Your privacy rights under US state laws” section of our privacy policy.

For more details on the collection of Personal Information, please read the section “Detailed information on the processing of Personal Data” of our privacy policy.

We won’t process your Information for unexpected purposes, or for purposes that are not reasonably necessary to and compatible with the purposes originally disclosed, without your consent.

What are the sources of the Personal Information we collect?

We collect the above-mentioned categories of Personal Information, either directly or indirectly, from you when you use this Website.

For example, you directly provide your Personal Information when you submit requests via any forms on this Website. You also provide Personal Information indirectly when you navigate this Website, as Personal Information about you is automatically observed and collected.

Finally, we may collect your Personal Information from third parties that work with us in connection with the Service or with the functioning of this Website and features thereof.

Your privacy rights under US state laws

You may exercise certain rights regarding your Personal Information. In particular, to the extent permitted by applicable law, you have:

• the right to access Personal Information: the right to know. You have the right to request that we confirm whether or not we are processing your Personal Information. You also have the right to access such Personal Information;
• the right to correct inaccurate Personal Information. You have the right to request that we correct any inaccurate Personal Information we maintain about you;
• the right to request the deletion of your Personal Information. You have the right to request that we delete any of your Personal Information;
• the right to obtain a copy of your Personal Information. We will provide your Personal Information in a portable and usable format that allows you to transfer data easily to another entity – provided that this is technically feasible;
• the right to opt out from the Sale of your Personal Information; We will not discriminate against you for exercising your privacy rights.
• the right to non-discrimination.

Additional rights for Users residing in California

In addition to the rights listed above common to all Users in the United States, as a User residing in California, you have

• The right to opt out of the Sharing of your Personal Information for cross-context behavioral advertising;
• The right to request to limit our use or disclosure of your Sensitive Personal Information to only that which is necessary to perform the services or provide the goods, as is reasonably expected by an average consumer. Please note that certain exceptions outlined in the law may apply, such as, when the collection and processing of Sensitive Personal Information is necessary to verify or maintain the quality or safety of our service.

Additional rights for Users residing in Virginia, Colorado, Connecticut, Texas, Oregon and Montana

In addition to the rights listed above common to all Users in the United States, as a User residing in Virginia, Colorado, Connecticut, Texas and Oregon, you have

• The right to opt out of the processing of your personal information for Targeted Advertising or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you;
• The right to freely give, deny or withdraw your consent for the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer.

Additional rights for users residing in Utah

In addition to the rights listed above common to all Users in the United States, as a User residing in Utah, you have

• The right to opt out of the processing of your Personal Information for Targeted Advertising;
• The right to opt out of the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer.

How to exercise your privacy rights under US state laws

To exercise the rights described above, you need to submit your request to us by contacting us via the contact details provided in this document.

For us to respond to your request, we must know who you are. We will not respond to any request if we are unable to verify your identity and therefore confirm the Personal Information in our possession relates to you. You are not required to create an account with us to submit your request. We will use any Personal Information collected from you in connection with the verification of your request solely for verification and shall not further disclose the Personal Information, retain it longer than necessary for purposes of verification, or use it for unrelated purposes.

If you are an adult, you can make a request on behalf of a child under your parental authority.

How to exercise your rights to opt out

In addition to what is stated above, to exercise your right to opt-out of Sale or Sharing and Targeted Advertising you can also use the privacy choices link provided on this Website.

If you want to submit requests to opt out of Sale or Sharing and Targeted Advertising activities via a user-enabled global privacy control, such as for example the Global Privacy Control (“GPC”), you are free to do so and we will abide by such request in a frictionless manner.

How and when we are expected to handle your request

We will respond to your request without undue delay, but in all cases within the timeframe required by applicable law. Should we need more time, we will explain to you the reasons why, and how much more time we need.

Should we deny your request, we will explain to you the reasons behind our denial (where envisaged by applicable law you may then contact the relevant authority to submit a complaint).

We do not charge a fee to process or respond to your request unless such request is manifestly unfounded or excessive and in all other cases where it is permitted by the applicable law. In such cases, we may charge a reasonable fee or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind them.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.