Welcome to the privacy policy of Lucid Offer. This policy will help you understand what data we collect, why we collect it, and what your rights are in relation to it.
We automatically collect data from you for example when you visit Lucid Offer.
We collect the data you give to us for example when you sign up for our newsletter.
Owner contact email: support@lucidoffer.app
Among the types of Personal Data that Lucid Offer collects, by itself or through third parties, there are:
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using Lucid Offer.
Unless specified otherwise, all Data requested by Lucid Offer is mandatory and failure to provide this Data may make it impossible for Lucid Offer to provide its services. In cases where Lucid Offer specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by Lucid Offer or by the owners of third-party services used by Lucid Offer serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.
Users are responsible for any third-party Personal Data obtained, published or shared through Lucid Offer.
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of Lucid Offer (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Rybbit · Germany (EU) · Privacy : rybbit.io
Rybbit is a cookieless audience-measurement tool. Personal data: temporary IP address (not stored), a hash of IP and user-agent, browsing and session data. Purpose: measuring site audience. Place of processing: Germany (EU), Hetzner servers.
Unless otherwise specified, Lucid Offer processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. Lucid Offer isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
Stripe is a payment service provided by Stripe, Inc.
This type of service has the purpose of hosting Data and files that enable Lucid Offer to run and be distributed or to provide a ready-made infrastructure to run specific features or parts of Lucid Offer.
Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
MarkupGo · European Union and United States · Privacy : markupgo.com
MarkupGo renders the diagnostic report from HTML into a PDF. Inputs are not stored; the output is produced in buffer mode with short expiration (transient processing). Personal data: report content, which may contain personal data. Purpose: generating the PDF deliverable. Place of processing: European Union and United States, under EU SCCs and the UK IDTA. No data is used for AI training.
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
FunFirst s.r.o. (Emailit) · Czech Republic (EU) · Privacy : emailit.com
Emailit (operated by FunFirst s.r.o.) sends the delivery email containing the diagnostic PDF and follow-up emails. Personal data: recipient email address, engagement data (opens, clicks). Purpose: delivering the report and sending follow-ups. Place of processing: Prague, Czech Republic (EU). Processed under a data processing agreement.
Encharge email marketing is an email address management and message-sending service provided by PXCH Holding I, LLC.
This type of service allows Lucid Offer to manage the creation, deployment, administration, distribution and analysis of online forms and surveys in order to collect, save and reuse Data from any responding Users.
The Personal Data collected depend on the information asked and provided by the Users in the corresponding online form.
These services may be integrated with a wide range of third-party services to enable the Owner to take subsequent steps with the Data processed - e.g. managing contacts, sending messages, analytics, advertising and payment processing.
Typebot is the conversational form used to collect the user's answers to the diagnostic questionnaire. Personal data: email address, the submitted offer text, and the questionnaire answers. Purpose: gathering the information needed to generate the diagnostic. Place of processing: European Union. Processed under a data processing agreement. Privacy : typebot.io
Lucide Consulting (publisher of Lucid Offer) sends customers and registrants occasional emails about Lucid Offer and related resources (tips, product updates, B2B consulting content). The legal basis is Lucide Consulting's legitimate interest in informing its customers about products and services similar to those they have already obtained. Users can object at any time and unsubscribe via the link in every email, without affecting delivery of any product already purchased. Data processed: email address, first name, and usage data related to the mailings.
Encharge/PXCH Holding
These services have the purpose of hosting and running key components of Lucid Offer, therefore allowing the provision of Lucid Offer from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.
Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Hostinger is a hosting service provided by Hostinger International Ltd.
Anthropic, PBC · United States · Privacy : anthropic.com
The Claude API is used to generate the diagnostic report. The submitted offer text and questionnaire answers (which may contain personal data) are sent to the API. Purpose: automated generation of the diagnostic. Place of processing: United States, under EU Standard Contractual Clauses (plus UK and Swiss addenda). Anthropic does not use data submitted via the API to train its models.
This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to Lucid Offer, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving Lucid Offer.
Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on Lucid Offer.
Privacy : nocodebackend.com
Place of processing: European Union (Germany) and United States; data may be processed worldwide. Provider established in India. International transfers covered by EU Standard Contractual Clauses.
Encharge is a User database management service provided by PXCH Holding I, LLC. Encharge may use Trackers to recognize and track Users behavior, as well as, to help deliver personalized content.
In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.
The Owner may process Personal Data relating to Users if one of the following applies:
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.
Therefore:
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following, to the extent permitted by law:
Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of Lucid Offer or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
In addition to the information contained in this privacy policy, Lucid Offer may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
For operation and maintenance purposes, Lucid Offer and any third-party services may collect files that record interaction with Lucid Offer (System logs) or use other Personal Data (such as the IP Address) for this purpose.
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within Lucid Offer and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Information collected automatically through Lucid Offer (or third-party services employed in Lucid Offer), which can include: the IP addresses or domain names of the computers utilized by the Users who use Lucid Offer, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
The individual using Lucid Offer who, unless otherwise specified, coincides with the Data Subject.
The natural person to whom the Personal Data refers.
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of Lucid Offer. The Data Controller, unless otherwise specified, is the Owner of Lucid Offer.
The means by which the Personal Data of the User is collected and processed.
The service provided by Lucid Offer as described in the relative terms (if available) and on this site/application.
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
This policy relates solely to Lucid Offer, if not stated otherwise within this document.