Introduction
These Terms govern
- the use of this Application, and,
- any other related Agreement or legal relationship with the Owner
in a legally binding way. Capitalized words are defined in the relevant dedicated section of this document.
The User must read this document carefully.
Although the entire contractual relationship relating to these Products is entered into solely by the Owner and Users, Users acknowledge and agree that, where this Application has been provided to them via the Apple App Store, Apple may enforce these Terms as a third-party beneficiary.
This Application is provided by:
Federico Rossi - Viale Antonio Ciamarra 30 - 00173 Roma (Italia)
Owner contact email: plyveoapp@gmail.com
Information about this Application
Plyveo is a mobile application for job-interview preparation. It offers guided practice tests with typical questions, automated AI-based evaluation of answers, and readiness indicators. Practice-session data is stored primarily on the User's device; answers submitted for AI evaluation transit through the cloud services described in the Privacy Policy.
AI-generated evaluations are intended exclusively for educational and training purposes, may contain inaccuracies, and do not constitute professional advice or guarantee any interview or hiring outcome. The evaluation service is subject to usage limits and availability. Users are advised not to include sensitive, confidential or third-party data in their answers.
Registration is required to use Plyveo. Access is provided exclusively through Google or Apple, depending on the sign-in providers available on the platform being used. Plyveo does not create, request or store passwords of its own: sign-in credentials are managed by the selected provider. The User is responsible for the security of their provider account and for access to their device.
Any reference in these Terms to the User's username, password or other personal credentials shall, where applicable, be understood exclusively as a reference to credentials managed by the Google or Apple provider or to device security measures. Plyveo does not create, request, receive or store such passwords.
Accounts created through bots or other automated methods are not permitted. Each User may use only one personal account, which may not be shared with other people. The User may permanently delete their account at any time through the tools available within the app. The Owner may suspend or delete an account in the event of a violation of these Terms or applicable law, or where reasonably necessary to protect Plyveo, other Users or third parties.
The User retains any rights they may hold in answers, drafts, transcripts, notes and other content they create through Plyveo. The Owner is authorised to process such content only to the extent strictly necessary to provide the features requested by the User, including the temporary transit of answers through the AI-evaluation service described in the Privacy Policy. This authorisation does not transfer ownership of the content to the Owner.
The User may export their data and download or share their scorecards through the tools available within the app, exclusively for personal purposes and in compliance with third-party rights. The User remains responsible for any personal, confidential or third-party data they enter or share through Plyveo.
Specific consumer safeguards and order of precedence
The Service is offered exclusively to Consumers. Nothing in these Terms excludes, restricts or otherwise affects any right, guarantee, remedy or protection that cannot lawfully be excluded or limited under the mandatory law applicable to the User, including the consumer-protection law of the country in which the User habitually resides. This includes, where applicable, statutory rights and remedies concerning the supply and conformity of digital content or digital services, bringing the Service into conformity, price reduction, reimbursement, termination, data protection and access to content created by the User.
Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation, wilful misconduct or gross negligence, death or personal injury where such liability cannot lawfully be excluded, breach of obligations whose exclusion is prohibited by law, or any other liability that cannot lawfully be excluded or limited.
If this section is inconsistent with any exclusion of warranties, limitation of liability, indemnification, acceptable-use, suspension or termination provision contained elsewhere in these Terms, this section shall prevail for the matters addressed here and the other provision shall be interpreted and limited accordingly.
Proportionate limitation of liability
Subject to the mandatory safeguards above and to the extent permitted by applicable law, the Owner shall be responsible for direct losses that were reasonably foreseeable when the Agreement was entered into and that were caused by the Owner’s breach.
To the extent permitted by applicable law, the Owner’s total aggregate liability arising out of or in connection with the Service during any twelve-month period shall not exceed the greater of: (a) EUR 100; or (b) the total amount actually paid by the User directly to the Owner for the Service during the twelve months preceding the event giving rise to the claim. Where the User uses the Service free of charge, the applicable cap shall therefore not be zero.
This limitation does not apply to any non-excludable liability identified above and does not restrict any statutory remedy available to the Consumer under applicable law.
Narrowly scoped indemnification
Any indemnification obligation stated elsewhere in these Terms shall apply only to the extent permitted by applicable law and only to a direct third-party claim caused by the User’s intentional or grossly negligent: material violation of these Terms; unlawful use of the Service; or knowing infringement of a third party’s privacy, intellectual-property or other legal rights.
The User shall not be required to indemnify the Owner for ordinary or good-faith use of the Service, an error made without intent or gross negligence, content or functionality supplied or controlled by the Owner or its providers, any act or omission of the Owner, or any loss caused or increased by the Owner’s breach, negligence or unlawful conduct.
The Owner shall notify the User promptly of the claim, unless legally prohibited from doing so, and shall give the User a reasonable opportunity to provide information and participate in its handling. Indemnification shall be limited to reasonable and documented amounts finally awarded by a competent authority or included in a settlement approved by the User in writing. The Owner shall not agree to a settlement that imposes an admission of liability or a non-monetary obligation on the User without the User’s prior written consent.
Suspension, notice and opportunity to remedy
The Owner may restrict or suspend access only where reasonably necessary and proportionate in response to a material breach of these Terms, unlawful use, credible and documented evidence of fraud or abuse, infringement of third-party rights, a genuine threat to the security or availability of the Service, or a binding legal or regulatory requirement. Mere unsupported suspicion shall not, by itself, justify permanent termination.
Except where urgent action is reasonably necessary, the Owner shall notify the User of the principal reason for the measure and provide at least seven days to remedy the breach or contest the decision before suspension or termination takes effect.
The Owner may take immediate temporary action where reasonably necessary to comply with law or a binding order, prevent fraud, abuse, a security incident or imminent harm, stop an ongoing infringement of third-party rights, protect minors, or address a serious and immediate risk to the Service, its Users or third parties. Unless prohibited by law or reasonably likely to compromise an investigation or security measure, the Owner shall promptly provide the User with the principal reasons.
Any measure shall be limited in scope and duration to what is reasonably necessary. Access shall be restored once the relevant risk or breach has been resolved. Permanent termination shall be used only where the breach cannot reasonably be remedied, has not been remedied within the period provided, is repeated and material, or termination is required by law.
Where technically and legally possible, the User shall be given a reasonable opportunity to export their data before permanent account deletion. The User may contest the measure by contacting the Owner using the contact details stated in these Terms.
Nothing in this section restricts the Consumer’s mandatory statutory rights.
Free Service and usage limits
The Service is currently provided free of charge. Using Plyveo does not require any purchase and no payment is due from the User to the Owner. Any generic references in these Terms to the purchase of products, to fees or to payment procedures shall be deemed not applicable for as long as the Service remains free of charge.
The AI evaluation feature is subject to usage limits: a limited number of free tests per User and a daily cap on evaluations, enforced by the Owner's systems and subject to change in order to safeguard the sustainability, security and availability of the Service. Reaching a limit does not interrupt a test already in progress, but may prevent new tests from being started. The remaining quota is displayed in the app.
Should paid features be introduced in the future, these Terms will be updated beforehand, specifying the applicable prices, conditions and rights, including, where provided by law, the right of withdrawal. No charge will be applied to the User without their explicit consent.
What the User should know at a glance
- The Service/this Application is only intended for Consumers.
- Usage of this Application and the Service is age restricted: to access and use this Application and its Service the User must be an adult under applicable law.
TERMS OF USE
Unless otherwise specified, the terms of use detailed in this section apply generally when using this Application.
Single or additional conditions of use or access may apply in specific scenarios and in such cases are additionally indicated within this document.
By using this Application, Users confirm to meet the following requirements:
- Users must qualify as Consumers.
- Users must be recognized as adult by applicable law.
- Users aren’t located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a “terrorist-supporting” country.
- Users aren’t listed on any U.S. government list of prohibited or restricted parties.
Content on this Application
Unless where otherwise specified or clearly recognizable, all content available on this Application is owned or provided by the Owner or its licensors.
The Owner undertakes its utmost effort to ensure that the content provided on this Application infringes no applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result.
In such cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are kindly asked to preferably report related complaints using the contact details provided in this document.
Rights regarding content on this Application - All rights reserved
The Owner holds and reserves all intellectual property rights for any such content.
Users may not, therefore, use such content in any way that is not necessary or implicit in the proper use of the Service.
In particular, but without limitation, Users may not copy, download, share (beyond the limits set forth below), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer/assign to third parties or create derivative works from the content available on this Application, nor allow any third party to do so through the User or their device, even without the User's knowledge.
Where explicitly stated on this Application, the User may download, copy and/or share some content available through this Application for its sole personal and non-commercial use and provided that the copyright attributions and all the other attributions requested by the Owner are correctly implemented.
Any applicable statutory limitation or exception to copyright shall stay unaffected.
Access to external resources
Through this Application Users may have access to external resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content and availability.
Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third parties’ terms and conditions or, in the absence of those, applicable statutory law.
Acceptable use
This Application and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.
Users are solely responsible for making sure that their use of this Application and/or the Service violates no applicable law, regulations or third-party rights.
Therefore, the Owner reserves the right to take any appropriate measure to protect its legitimate interests including by denying Users access to this Application or the Service, terminating contracts, reporting any misconduct performed through this Application or the Service to the competent authorities – such as judicial or administrative authorities - whenever Users engage or are suspected to engage in any of the following activities:
- violate laws, regulations and/or these Terms;
- infringe any third-party rights;
- considerably impair the Owner’s legitimate interests;
- offend the Owner or any third party.
Prohibition of child sexual abuse and exploitation
Creating, uploading, or distributing content that facilitates the exploitation or abuse of children is expressly prohibited. Such activities include all child sexual abuse materials, etc.
Liability and indemnification
Unless otherwise explicitly stated or agreed with Users, the Owner’s liability for damages in connection with the execution of the Agreement shall be excluded, limited and/or reduced to the maximum extent permitted by applicable law.
Indemnification
The User agrees to indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners and employees harmless from and against any claim or demand — including but not limited to lawyer's fees and costs — made by any third party due to or in relation with any culpable violation of these Terms, third-party rights or statutory provisions connected to the use of the Service by the User or its affiliates, officers, directors, agents, co-branders, partners and employees to the extent allowed by applicable law.
The above also applies to any claims exercised by third parties (including but not limited to the Owner’s clients or customers) against the Owner related to Digital Products provided by the User such as, for instance, conformity claims.
Limitation of liability
Unless otherwise explicitly stated and without prejudice to mandatory law, Users shall have no right to claim damages against the Owner (or any natural or legal person acting on its behalf).
This does not apply to damages to life, health or physical integrity, damages resulting from the breach of material contractual obligations such as any obligation strictly necessary to achieve the purpose of the contract, and/or damages resulting from intent or gross negligence, as long as this Application has been appropriately and correctly used by the User.
Unless damages have been caused by way of intent or gross negligence, or they affect life, health or physical integrity, the Owner shall only be liable to the extent of typical and foreseeable damages at the moment the contract was entered into.
Australian Users
Limitation of liability
Nothing in these Terms excludes, restricts or modifies any guarantee, condition, warranty, right or remedy which the User may have under the Competition and Consumer Act 2010 (Cth) or any similar state and territory legislation and which cannot be excluded, restricted or modified (non-excludable right). To the fullest extent permitted by law, our liability to the User, including liability for a breach of a non-excludable right and liability which is not otherwise excluded under these Terms, is limited, at the Owner’s sole discretion, to the re-performance of the services or the payment of the cost of having the services supplied again.
US Users
Disclaimer of Warranties
This Application is provided strictly on an “as is” and “as available” basis. Use of the Service is at Users’ own risk. To the maximum extent permitted by applicable law, the Owner expressly disclaims all conditions, representations, and warranties — whether express, implied, statutory or otherwise, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information, whether oral or written, obtained by the User from the Owner or through the Service will create any warranty not expressly stated herein.
Without limiting the foregoing, the Owner, its subsidiaries, affiliates, licensors, officers, directors, agents, co-branders, partners, suppliers and employees do not warrant that the content is accurate, reliable or correct; that the Service will meet Users’ requirements; that the Service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at Users' own risk and Users shall be solely responsible for any damage to Users’ computer system or mobile device or loss of data that results from such download or Users’ use of the Service.
The Owner does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or service, and the Owner shall not be a party to or in any way monitor any transaction between Users and third-party providers of products or services.
The Service may become inaccessible or it may not function properly with Users’ web browser, mobile device, and/or operating system. The owner cannot be held liable for any perceived or actual damages arising from Service content, operation, or use of this Service.
Federal law, some states, and other jurisdictions, do not allow the exclusion and limitations of certain implied warranties. The above exclusions may not apply to Users. This Agreement gives Users specific legal rights, and Users may also have other rights which vary from state to state. The disclaimers and exclusions under this agreement shall not apply to the extent prohibited by applicable law.
Limitations of liability
To the maximum extent permitted by applicable law, in no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for:
- any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service; and
- any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or User account or the information contained therein;
- any errors, mistakes, or inaccuracies of content;
- personal injury or property damage, of any nature whatsoever, resulting from User access to or use of the Service;
- any unauthorized access to or use of the Owner’s secure servers and/or any and all personal information stored therein;
- any interruption or cessation of transmission to or from the Service;
- any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service;
- any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or
- the defamatory, offensive, or illegal conduct of any User or third party.
In no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount paid by User to the Owner hereunder in the preceding 12 months, or the period of duration of this agreement between the Owner and User, whichever is shorter.
This limitation of liability section shall apply to the fullest extent permitted by law in the applicable jurisdiction whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if the User has been advised of the possibility of such damage.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore the above limitations or exclusions may not apply to the User. The terms give User specific legal rights, and User may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under the terms shall not apply to the extent prohibited by applicable law.
Indemnification
The User agrees to defend, indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees harmless from and against any and all claims or demands, damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal fees and expenses, arising from
- User’s use of and access to the Service, including any data or content transmitted or received by User;
- User’s violation of these terms, including, but not limited to, User’s breach of any of the representations and warranties set forth in these terms;
- User’s violation of any third-party rights, including, but not limited to, any right of privacy or intellectual property rights;
- User’s violation of any statutory law, rule, or regulation;
- any content that is submitted from User’s account, including third party access with User’s unique username, password or other security measure, if applicable, including, but not limited to, misleading, false, or inaccurate information;
- User’s willfull misconduct; or
- statutory provision by User or its affiliates, officers, directors, agents, co-branders, partners, suppliers and employees to the extent allowed by applicable law.
Common provisions
No Waiver
The Owner’s failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.
Service interruption
To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately.
Within the limits of law, the Owner may also decide to suspend or discontinue the Service altogether. If the Service is discontinued, the Owner will cooperate with Users to enable them to withdraw personal data or information and will respect Users' rights relating to continued product use and/or compensation, as provided for by applicable law.
Additionally, the Service might not be available due to reasons outside the Owner’s reasonable control, such as “force majeure” events (infrastructural breakdowns or blackouts etc.).
Service reselling
Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of this Application and of its Service without the Owner’s express prior written permission, granted either directly or through a legitimate reselling program.
Privacy policy
To learn more about the use of their personal data, Users may refer to the privacy policy of this Application.
Intellectual property rights
Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to this Application are the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.
All trademarks — nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with this Application are, and remain, the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.
Changes to these Terms
The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes.
Such changes will only affect the relationship with the User from the date communicated to Users onwards.
The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service and may terminate the Agreement.
The applicable previous version will govern the relationship prior to the User's acceptance. The User can obtain any previous version from the Owner.
If legally required, the Owner will notify Users in advance of when the modified Terms will take effect.
Assignment of contract
The Owner reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the User’s legitimate interests into account. Provisions regarding changes of these Terms will apply accordingly.
Users may not assign or transfer their rights or obligations under these Terms in any way, without the written permission of the Owner.
Contacts
All communications relating to the use of this Application must be sent using the contact information stated in this document.
Severability
Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
US Users
Any such invalid or unenforceable provision will be interpreted, construed and reformed to the extent reasonably required to render it valid, enforceable and consistent with its original intent. These Terms constitute the entire Agreement between Users and the Owner with respect to the subject matter hereof, and supersede all other communications, including but not limited to all prior agreements, between the parties with respect to such subject matter. These Terms will be enforced to the fullest extent permitted by law.
EU Users
Should any provision of these Terms be or be deemed void, invalid or unenforceable, the parties shall do their best to find, in an amicable way, an agreement on valid and enforceable provisions thereby substituting the void, invalid or unenforceable parts.
In case of failure to do so, the void, invalid or unenforceable provisions shall be replaced by the applicable statutory provisions, if so permitted or stated under the applicable law.
Without prejudice to the above, the nullity, invalidity or impossibility to enforce a particular provision of these Terms shall not nullify the entire Agreement, unless the severed provisions are essential to the Agreement, or of such importance that the parties would not have entered into the contract if they had known that the provision would not be valid, or in cases where the remaining provisions would translate into an unacceptable hardship on any of the parties.
Governing law
These Terms are governed by the law of the place where the Owner is based, as disclosed in the relevant section of this document, without regard to conflict of laws principles.
Prevalence of national law
However, regardless of the above, if the law of the country that the User is located in provides for higher applicable consumer protection standards, such higher standards shall prevail.
Exception for Consumers in Switzerland
If the User qualifies as a Consumer in Switzerland, Swiss law will apply.
Exception for Consumers in Brazil
If the User qualifies as a Consumer in Brazil and the product and/or service is commercialized in Brazil, Brazilian law will apply.
Venue of jurisdiction
The exclusive competence to decide on any controversy resulting from or connected to these Terms lies with the courts of the place where the Owner is based, as displayed in the relevant section of this document.
Exception for Consumers in Europe
The above does not apply to any Users that qualify as European Consumers, nor to Consumers based in the United Kingdom, Switzerland, Norway or Iceland.
Exception for Consumers in Brazil
The above does not apply to Users in Brazil that qualify as Consumers.
Definitions and legal references
This Application (or this Application)
The property that enables the provision of the Service.
Agreement
Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.
Brazilian (or Brazil)
Applies where a User, regardless of nationality, is in Brazil.
Digital Product
Is a Product that consists of:
- content produced and supplied in digital form; and/or
- a service that allows for the creation, processing, storing or accessing data in a digital form or the sharing or any other form of interaction with digital data uploaded or created by the User or any other user of this Application.
European (or Europe)
Applies where a User, regardless of nationality, is in the EU.
Owner (or We)
Indicates the natural person(s) or legal entity that provides this Application and/or the Service to Users.
Service
The service provided by this Application as described in these Terms and on this Application.
Terms
All provisions applicable to the use of this Application and/or the Service as described in this document, including any other related documents or agreements, and as updated from time to time.
User (or You)
Indicates any natural person or legal entity using this Application.
Consumer
Consumer is any User qualifying as such under applicable law.