Welcome to the cookie policy of MDware/QR Menu App/SOKIOSK. This policy will help you understand what cookies and tracking technologies we use, how we use them and what your rights are in relation to it.
Latest update: March 28, 2026
Introduction
This document informs Users about the technologies that help MDware/QR Menu App/SOKIOSK to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with MDware/QR Menu App/SOKIOSK.
For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.
Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.
MDware/QR Menu App/SOKIOSK uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information — such as the presence of other Trackers — in the linked privacy policies of the respective third-party providers or by contacting the Owner.
Owner and Data Controller
MDware/QR Menu App/SOKIOSK are further defined as/trade under the following names:
MDware, MDware Group, mdware.org, mdware.group, MDware apps, MDware servers, MDware Toolkit
QR Menu App, QR Menu, QR Kiosk, qr-menu.app, SOKIOSK, sokiosk.be, sokiosk.com, sokiosk.fr, sokiosk.de
MDware Comm. V. Dok Noord 7b 502, 9000 Gent, Belgium, VAT: BE0663775156
MDware Group NV Dok Noord 7b 502, 9000 Gent, Belgium, VAT: BE0765966339
Owner contact email: info@mdware.org
How MDware/QR Menu App/SOKIOSK uses Trackers
Necessary
MDware/QR Menu App/SOKIOSK uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.
Trackers managed directly by the Owner
Direct registration
Company: MDware/QR Menu App/SOKIOSK
Personal Data processed: billing address +5
The User registers by filling out the registration form and providing the Personal Data directly to MDware/QR Menu App/SOKIOSK.
Personal Data processed:
billing address
email address
password
Trackers
Usage Data
VAT Number
Service provided by:
MDware/QR Menu App/SOKIOSK
Trackers managed by third parties
Pingdom
Company: Pingdom AB
Place of processing: Sweden
Personal Data processed: Cookies +1
Pingdom is a monitoring service provided by Pingdom AB.
MDware/QR Menu App/SOKIOSK uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.
Trackers managed by third parties
Auth0
Company: Auth0, Inc
Place of processing: United States
Personal Data processed: Cookies +6
Auth0 is a registration and authentication service provided by Auth0, Inc. To simplify the registration and authentication process, Auth0 can make use of third-party identity providers and save the information on its platform.
Personal Data processed:
Cookies
email address
first name
last name
password
picture
various types of Data as specified in the privacy policy of the service
MDware/QR Menu App/SOKIOSK uses Trackers to improve the quality of the user experience and enable interactions with external content, networks and platforms.
Trackers managed by third parties
Typeform widget
Company: TYPEFORM S.L
Place of processing: Spain
Personal Data processed: Cookies +4
The Typeform widget is a service for interacting with the Typeform data collection platform provided by TYPEFORM S.L.
MDware/QR Menu App/SOKIOSK uses Trackers to measure traffic and analyze User behavior to improve the Service.
Trackers managed by third parties
Google Analytics (Universal Analytics)
Company: Google Inc.
Place of processing: United States
Personal Data processed: Cookies +1
Google Analytics (Universal Analytics) is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of MDware/QR Menu App/SOKIOSK, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Google Analytics 4 is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of MDware/QR Menu App/SOKIOSK, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.
MDware/QR Menu App/SOKIOSK uses Trackers to deliver personalized ads or marketing content, and to measure their performance.
Trackers managed by third parties
Intercom
Company: Intercom Inc.
Place of processing: United States
Personal Data processed: Cookies +3
Intercom is a User database management service provided by Intercom Inc.
Intercom can also be used as a medium for communications, either through email, or through messages within MDware/QR Menu App/SOKIOSK.
Personal Data processed:
Cookies
email address
Usage Data
various types of Data as specified in the privacy policy of the service
How to manage preferences and provide or withdraw consent on MDware/QR Menu App/SOKIOSK
Whenever the use of Trackers is based on consent, users can provide or withdraw such consent by setting or updating their preferences via the relevant privacy choices panel available on MDware/QR Menu App/SOKIOSK.
With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.
How to control or delete Cookies and similar technologies via your device settings
Users may use their own browser settings to:
See what Cookies or other similar technologies have been set on the device;
Block Cookies or similar technologies;
Clear Cookies or similar technologies from the browser.
The browser settings, however, do not allow granular control of consent by category.
Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:
Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).
How to opt out of interest-based advertising
Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU and UK), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.
The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.
Consequences of denying the use of Trackers
Users are free to decide whether or not to allow the use of Trackers. However, please note that Trackers help MDware/QR Menu App/SOKIOSK to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, if the User chooses to block the use of Trackers, the Owner may be unable to provide related features.
Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through MDware/QR Menu App/SOKIOSK (or third-party services employed in MDware/QR Menu App/SOKIOSK), which can include: the IP addresses or domain names of the computers utilized by the Users who use MDware/QR Menu App/SOKIOSK, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using MDware/QR Menu App/SOKIOSK who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Processor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of MDware/QR Menu App/SOKIOSK. The Data Controller, unless otherwise specified, is the Owner of MDware/QR Menu App/SOKIOSK.
MDware/QR Menu App/SOKIOSK (or this Application)
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by MDware/QR Menu App/SOKIOSK as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Legal information
This policy relates solely to MDware/QR Menu App/SOKIOSK, if not stated otherwise within this document.
