Welcome to the privacy policy of enoverso.it. This policy will help you understand what data we collect, why we collect it, and what your rights are in relation to it.
We automatically collect data from you for example when you visit enoverso.it.
We collect the data you give to us for example when you sign up for our newsletter.
Owner contact email: privacy@enoverso.it
Among the types of Personal Data that enoverso.it collects, by itself or through third parties, there are:
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using enoverso.it.
Unless specified otherwise, all Data requested by enoverso.it is mandatory and failure to provide this Data may make it impossible for enoverso.it to provide its services. In cases where enoverso.it specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by enoverso.it or by the owners of third-party services used by enoverso.it serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.
Users are responsible for any third-party Personal Data obtained, published or shared through enoverso.it.
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of enoverso.it (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:
This type of service allows enoverso.it to access Data from your account on a third-party service and perform actions with it.
These services are not activated automatically, but require explicit authorization by the User.
Load user avatar after signing.
Data transfers are carried out to servers located in the United States on the basis of the EU-US Data Privacy Framework and/or Standard Contractual Clauses.
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics 4 is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of enoverso.it, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.
In order to understand Google's use of Data, consult their partner policy and their Business Data page.
PostHog product analytics is an analytics service provided by PostHog, Inc. that gives the Owner insight into the use of enoverso.it by Users.
This type of service allows the Owner to connect Data with third-party services disclosed within this privacy policy.
This results in Data flowing through these services, potentially causing the retention of this Data.
n8n (self-hosted) is a workflow automation feature built into enoverso.it that automates the movement of Data between (third-party) services.
By completing the contact form with their information, the User authorizes enoverso.it to use these details to respond to the inquiries (like quotes, and any other requests).
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning enoverso.it. Your email address might also be added to this list as a result of signing up to enoverso.it or after making a purchase.
Unless otherwise specified, enoverso.it processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. Enoverso.it isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
Stripe is a payment service provided by Stripe, Inc.
This type of service has the purpose of hosting Data and files that enable enoverso.it to run and be distributed or to provide a ready-made infrastructure to run specific features or parts of enoverso.it.
Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Vercel is a hosting and backend service provided by Vercel Inc.
Hetzner is a hosting and backend service provided by Hetzner Online GmbH.
The OpenAI API provided by OpenAI, L.L.C. is a service that helps the Owner to automate tasks through its AI engine.
Supabase is a backend-as-a-service platform provided by Supabase, Inc. It is
used by enoverso.it for user authentication, PostgreSQL database, and image
storage. Personal data collected during the use of the platform (accounts,
taste profile, orders, chat history) is stored on Supabase infrastructure.
Place of processing: data is hosted on Amazon Web Services infrastructure in
the eu-central-2 region (Zurich, Switzerland). Switzerland is covered by an
adequacy decision from the European Commission pursuant to Art. 45 GDPR,
therefore data processing is treated as equivalent to processing within the
European Union / European Economic Area (EEA) and does not constitute an
extra-EEA data transfer.
Provider Privacy Policy: https://supabase.com/privacy
This type of service allows Users to interact with data collection platforms or other services directly from the pages of enoverso.it for the purpose of saving and reusing data.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.
ElevenLabs is a text-to-speech (TTS) service provided by ElevenLabs Inc. (USA). It processes the text of the responses generated by the EnoVerso AI assistant as input to convert them into voice. The transmitted data may contain user-related contextual references. Data transfer outside the EEA: USA (under SCCs or the EU-US Data Privacy Framework, to be verified).
Anthropic Claude is an artificial intelligence service provided by Anthropic PBC (USA). It is used for: (1) visual analysis of wine labels uploaded by the user to the Scanner (Claude Vision model); (2) generation of conversational responses within the EnoVerso chatbots (Decantatore, Consigliere) via n8n orchestration. The transmitted data may include images uploaded by the user and conversational text. Data transfer outside the EEA: USA (under SCCs or the EU-US Data Privacy Framework, to be verified via DPA).
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
Brevo email is an email address management and message-sending service provided by SendinBlue SAS.
This type of service allows enoverso.it to manage the creation, deployment, administration, distribution and analysis of online forms and surveys in order to collect, save and reuse Data from any responding Users.
The Personal Data collected depend on the information asked and provided by the Users in the corresponding online form.
These services may be integrated with a wide range of third-party services to enable the Owner to take subsequent steps with the Data processed - e.g. managing contacts, sending messages, analytics, advertising and payment processing.
Decodex72 is enoverso.it's proprietary system for generating the user's sensory
profile ("Palate DNA"). Through a conversational questionnaire, the user
expresses preferences that are processed by artificial intelligence models
(LLMs) to generate a structured taste profile across 10 sensory dimensions
(body, tannin, acidity, sweetness, alcohol, aromaticity, complexity,
minerality, persistence, balance) and for archetype assignment.
The generated profile is used exclusively to provide personalized wine
recommendations within the platform. This constitutes automated
decision-making within the meaning of Art. 22 GDPR.
The user has the right to:
- Object to profiling at any time, including through their account settings.
- Request human intervention for the review of received recommendations.
- Express their point of view and contest the automated decision.
The legal basis for processing is the user's explicit consent (Art. 6(1)(a)
and Art. 9(2)(a) GDPR), collected at the start of the profiling test. Consent
may be withdrawn at any time.
Retention: the taste profile is retained for 24 months from the user's last
active interaction. Raw test data (textual responses) is retained for service
improvement purposes in pseudonymized form.
Place of processing: profile computation is performed via n8n orchestration
(Hetzner servers, Germany, EU) with invocation of external LLM models
(Anthropic Claude and OpenAI - United States, under the EU-US Data Privacy
Framework and/or Standard Contractual Clauses).
By registering or authenticating, Users allow enoverso.it to identify them and give them access to dedicated services.
Depending on what is described below, third parties may provide registration and authentication services. In this case, enoverso.it will be able to access some Data, stored by these third-party services, for registration or identification purposes.
Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to find out more, please refer to the description of each service.
Google OAuth is a registration and authentication service provided by Google Ireland Limited and is connected to the Google network.
By registering or authenticating, Users allow enoverso.it to identify them and give them access to dedicated services. The Personal Data is collected and stored for registration or identification purposes only. The Data collected are only those necessary for the provision of the service requested by the Users.
The User registers by filling out the registration form and providing the Personal Data directly to enoverso.it.
This type of service helps the Owner to sell goods, provide services or monetize online content. To this end, the services listed below may for instance allow the Owner to process payments, set up subscription models, track orders, and manage deliveries.
enoverso.it conducts sale and shipping of wine products exclusively within the
territory of the Italian Republic.
During checkout, the address data provided by the user is verified to confirm
compliance with the territorial service perimeter. Orders with destinations
outside Italian territory cannot be accepted or processed.
Data processing for verification: Address data (postal code, city, province,
country) collected by the Stripe checkout system is used exclusively to
validate the geographical eligibility of the order and for subsequent
delivery. No address data from non-Italian users is retained beyond the time
necessary for the technical resolution of order rejection.
Legal basis: Art. 6(1)(b) GDPR — performance of the sales contract.
Please note that any future extension of the territorial sales perimeter
will be communicated through an update to this notice and the Terms and
Conditions.
This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to enoverso.it, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving enoverso.it.
Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on enoverso.it.
Brevo marketing automation is a User database management service provided by SendinBlue SAS.
In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.
Users declare themselves to be adult according to their applicable legislation. Minors may not use enoverso.it.
The Owner may use the Personal and Usage Data collected through enoverso.it to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document. User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document. The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.
The Owner may process Personal Data relating to Users if one of the following applies:
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.
Therefore:
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following, to the extent permitted by law:
Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of enoverso.it or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
In addition to the information contained in this privacy policy, enoverso.it may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
For operation and maintenance purposes, enoverso.it and any third-party services may collect files that record interaction with enoverso.it (System logs) or use other Personal Data (such as the IP Address) for this purpose.
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within enoverso.it and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Information collected automatically through enoverso.it (or third-party services employed in enoverso.it), which can include: the IP addresses or domain names of the computers utilized by the Users who use enoverso.it, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
The individual using enoverso.it who, unless otherwise specified, coincides with the Data Subject.
The natural person to whom the Personal Data refers.
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of enoverso.it. The Data Controller, unless otherwise specified, is the Owner of enoverso.it.
The means by which the Personal Data of the User is collected and processed.
The service provided by enoverso.it as described in the relative terms (if available) and on this site/application.
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
This policy relates solely to enoverso.it, if not stated otherwise within this document.