Welcome to the privacy policy of Loxuno.com. This policy will help you understand what data we collect, why we collect it, and what your rights are in relation to it.
Latest update: 22 December 2025
Summary
Data we collect automatically
We automatically collect data from you for example when you visit Loxuno.com.
Trackers
Usage Data
device information
unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
Among the types of Personal Data that this Website collects, by itself or through third parties, there are:
Trackers
Usage Data
phone number
email address
first name
last name
country
gender
date of birth
city
physical address
various types of Data
name
billing address
payment info
shipping address
device information
unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
session duration
scroll-to-page interactions
clicks
time zone
mouse movements
interaction events
diagnostic events
page events
custom events
layout details
positional information
order ID
data relating to the point of sale
Data communicated while using the service
browsing history
search history
ZIP/Postal code
User ID
contents of the email or message
purchase history
product interaction
geography/region
state
number of Users
session statistics
launches
number of sessions
scroll position
keypress events
page views
IP address
app information
device logs
operating systems
browser information
language
geographic position
house number
address
coarse location
province
county
latitude (of city)
longitude (of city)
metro area
in-app purchases
invoicing information
identification document
Tax ID
Email
current page
currency
deterministic identifiers
contact details
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website. Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools — by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.
Users are responsible for any third-party Personal Data obtained, published or shared through this Website.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:
Commercial affiliation
Contacting the User
Social features
Managing contacts and sending messages
Handling payments
Tag Management
Advertising
Heat mapping and session recording
Analytics
Platform services and hosting
Interaction with live chat platforms
Traffic optimisation and distribution
Content performance and features testing (A/B testing)
Hosting and backend infrastructure
Displaying content from external platforms
Access to third-party accounts
Interaction with external social networks and platforms
Collection of privacy-related preferences
Content commenting
Facebook permissions asked by this Website
This Website may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. This service allows this Website to connect with the User's account on the Facebook social network, provided by Facebook Inc.
For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy.
Detailed information on the processing of Personal Data
Access to third-party accounts
This type of service allows this Website to access Data from your account on a third-party service and perform actions with it.
These services are not activated automatically, but require explicit authorisation by the User.
Facebook account access
Company: Meta Platforms, Inc.
Place of processing: United States
Permissions asked: device information +3
This service allows this Website to connect with the User's account on the Facebook social network, provided by Meta Platforms, Inc.
Category of Personal Information collected according to the CCPA
identifiers
internet information
Advertising
This type of service allows User Data to be utilised for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Website, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use Trackers to identify Users or they may use the behavioural retargeting technique, i.e. displaying ads tailored to the User’s interests and behaviour, including those detected outside this Website.
For more information, please check the privacy policies of the relevant services.
Services of this kind usually allow Users to opt out of such tracking. Users may learn how to opt out of interest-based advertising more generally by visiting the relevant opt-out section in this document.
TikTok conversion tracking
Company: TikTok Inc. +1
Place of processing: United States +1
Personal Data processed: device information +3
TikTok conversion tracking is an analytics and behavioural targeting service provided by TikTok Inc. or by TikTok Technology Limited, depending on how the Owner manages the Data processing, that connects data from the TikTok advertising network with actions performed on this Website. The TikTok pixel tracks conversions that can be attributed to TikTok ads and enables to target groups of Users on the base of their past use of this Website.
Personal Data processed:
device information
Trackers
unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
Category of Personal Information collected according to the CCPA
internet information
Meta ads conversion tracking (Meta pixel)
Company: Meta Platforms, Inc. +1
Place of processing: United States +1
Personal Data processed: Trackers +1
Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the Owner manages the Data processing, that connects data from the Meta Audience Network with actions performed on this Website. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.
Category of Personal Information collected according to the CCPA
internet information
Pinterest Ads
Company: Pinterest, Inc.
Place of processing: United States
Personal Data processed: device information +5
Pinterest Ads is an advertising service provided by Pinterest, Inc. that allows the Owner to run advertising campaigns on the Pinterest advertising network.
Users may opt out of behavioural advertising features through their device settings, their Pinterest personalization settings.
Personal Data processed:
device information
email address
Trackers
unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
Category of Personal Information collected according to the CCPA
identifiers
internet information
Awin Conversion Tracking
Company: AWIN AG
Place of processing: Germany
Personal Data processed: browser information +8
Awin Conversion Tracking is a service provided by AWIN AG that uses tracking methods, like pixels, to attribute conversions on this Website within the Awin affiliate network.
Category of Personal Information collected according to the CCPA
commercial information
internet information
Awin Cross Device Tracking
Company: AWIN AG
Place of processing: Germany
Personal Data processed: browser information +10
Awin Cross Device Tracking is a service provided by AWIN AG that uses hashed first-party Data to track conversions across multiple devices within the Awin affiliate network.
Category of Personal Information collected according to the CCPA
identifiers
commercial information
internet information
Google Ads enhanced conversions
Company: Google LLC
Place of processing: United States
Personal Data processed: address +6
Google Ads enhanced conversions is an advertising service provided by Google LLC that allows the Owner to send hashed first-party conversion Data to Google in order to improve conversion measurements.
Category of Personal Information collected according to the CCPA
identifiers
internet information
Google Search Ads 360
Company: Google LLC
Place of processing: United States
Personal Data processed: clicks +3
Google Search Ads 360 is an advertising service provided by Google LLC that allows the Owner to manage and plan search advertising campaigns. This includes displaying ads to the right targeted audience, bidding through automated decision-making tools (called "automated bidding") and measuring the campaign's performance.
Users may decide to disable the ad personalisation Trackers by going to: Google Ad Settings.
Category of Personal Information collected according to the CCPA
internet information
Meta Advanced Matching
Company: Meta Platforms, Inc.
Place of processing: United States
Personal Data processed: city +13
Meta Advanced Matching is an advertising service provided by Meta Platforms, Inc. that allows the Owner to send hashed first-party conversion Data to Meta in order to improve conversion measurements.
Personal Data processed:
city
country
date of birth
email address
first name
gender
last name
phone number
province
state
Trackers
unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
Category of Personal Information collected according to the CCPA
identifiers
internet information
Meta Lookalike Audience
Company: Meta Platforms, Inc.
Place of processing: United States
Personal Data processed: Trackers +1
Meta Lookalike Audience is an advertising and behavioural targeting service provided by Meta Platforms, Inc. that uses Data collected through Meta's Custom Audience in order to display ads to Users with similar behaviour to Users who are already in a Custom Audience list on the basis of their past use of this Website or engagement with relevant content across Meta's apps and services.
On the basis of these Data, personalised ads will be shown to Users suggested by Meta Lookalike Audience.
Users can opt out of Meta's use of Trackers for ads personalisation by visiting this opt-out page.
Category of Personal Information collected according to the CCPA
internet information
Analytics
The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.
Meta Events Manager
Company: Meta Platforms Ireland Limited +1
Place of processing: Ireland +1
Personal Data processed: browsing history +13
Meta Events Manager is an analytics service provided by Meta Platforms Ireland Limited or by Meta Platforms, Inc., depending on how the Owner manages the Data processing. By integrating the Meta pixel, Meta Events Manager can give the Owner insights into the traffic and interactions on this Website.
Personal Data processed:
browsing history
city
clicks
Data communicated while using the service
data relating to the point of sale
date of birth
email address
last name
order ID
search history
unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
Category of Personal Information collected according to the CCPA
identifiers
commercial information
internet information
Google Analytics 4
Company: Google LLC
Place of processing: United States
Personal Data processed: number of Users +3
Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.
Category of Personal Information collected according to the CCPA
internet information
Collection of privacy-related preferences
This type of service allows this Website to collect and store Users’ preferences related to the collection, use, and processing of their personal information, as requested by the applicable privacy legislation.
iubenda Newsletter Opt-in Booster
Company: iubenda srl
Place of processing: Italy
Personal Data processed: current page +4
The iubenda Newsletter Opt-in Booster is a widget provided by iubenda s.r.l. for the collection of consent for email marketing.
If the User freely decides to provide their email address via the widget, that consent is confirmed with a double opt-in email. Thereafter, the User's consent is recorded in the “iubenda Consent Database”.
If the User withdraws their consent for email marketing using the opt-out method provided by the Owner, the Owner will update this preference in the database.
Category of Personal Information collected according to the CCPA
identifiers
internet information
inferred information
Commercial affiliation
This type of service allows this Website to display advertisements for third-party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics.
Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below, and are shared with this Website.
For details of which data are collected, please refer to the privacy policy of each service.
Awin
Company: AWIN AG
Place of processing: Germany
Personal Data processed: Trackers +1
Awin is a commercial affiliation service provided by AWIN AG.
Category of Personal Information collected according to the CCPA
internet information
Contacting the User
Phone contact
Company: this Website
Personal Data processed: phone number
Users that provided their phone number might be contacted for commercial or promotional purposes related to this Website, as well as for fulfilling support requests.
Personal Data processed:
phone number
Service provided by:
this Website
Category of Personal Information collected according to the CCPA
identifiers
Mailing list or newsletter
Company: this Website
Personal Data processed: city +8
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. Your email address might also be added to this list as a result of signing up to this Website or after making a purchase.
Personal Data processed:
city
country
date of birth
email address
first name
gender
last name
physical address
Usage Data
Service provided by:
this Website
Category of Personal Information collected according to the CCPA
identifiers
internet information
Contact form
Company: this Website
Personal Data processed: email address +3
By filling in the contact form with their Data, the User authorises this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data processed:
email address
first name
gender
last name
Service provided by:
this Website
Category of Personal Information collected according to the CCPA
identifiers
Content commenting
Content commenting services allow Users to make and publish their comments on the contents of this Website.
Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.
Facebook Comments
Company: Meta Platforms, Inc.
Place of processing: United States
Personal Data processed: Trackers +1
Facebook Comments is a content commenting service provided by Meta Platforms, Inc. enabling the User to leave comments and share them on the Facebook platform.
Category of Personal Information collected according to the CCPA
internet information
Content performance and features testing (A/B testing)
The services contained in this section allow the Owner to track and analyse the User response concerning web traffic or behaviour regarding changes to the structure, text or any other component of this Website.
Visual Website Optimizer
Company: Wingify
Place of processing: United States
Personal Data processed: Trackers +1
Visual Website Optimizer is an A/B testing service provided by Wingify Inc.
Category of Personal Information collected according to the CCPA
internet information
Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them. Such services are often referred to as widgets, which are small elements placed on a website or app. They provide specific information or perform a particular function and often allow for user interaction.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
Google Fonts
Company: Google LLC
Place of processing: United States
Personal Data processed: Trackers +1
Google Fonts is a typeface visualisation service provided by Google LLC that allows this Website to incorporate content of this kind on its pages.
Category of Personal Information collected according to the CCPA
identifiers
internet information
Handling payments
Unless otherwise specified, this Website processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. This Website isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
Amazon Payments
Company: Amazon
Place of processing: See the Amazon privacy policy
Personal Data processed: billing address +6
Amazon Payments is a payment service provided by Amazon.com, Inc., which allows Users to make online payments using their Amazon credentials.
Personal Data processed:
billing address
email address
first name
last name
phone number
Usage Data
various types of Data as specified in the privacy policy of the service
Category of Personal Information collected according to the CCPA
identifiers
Google Pay
Company: Google LLC +1
Place of processing: United States +1
Personal Data processed: email address +4
Google Pay is a payment service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, which allows users to make online payments using their Google credentials.
Personal Data processed:
email address
last name
purchase history
shipping address
various types of Data as specified in the privacy policy of the service
Category of Personal Information collected according to the CCPA
identifiers
commercial information
Shop Pay
Company: Shopify Inc.
Place of processing: Canada
Personal Data processed: data relating to the point of sale +3
Shop Pay is a payment management and product checkout page service provided by Shopify Inc. which allows Users to make online payments on this Website.
Category of Personal Information collected according to the CCPA
identifiers
commercial information
internet information
geolocation data
inferred information
Heat mapping and session recording
Heat mapping services are used to display the areas of this Website that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyse web traffic and keep track of User behaviour.
Some of these services may record sessions and make them available for later visual playback.
Microsoft Clarity
Company: Microsoft Corporation
Place of processing: United States +2
Personal Data processed: clicks +14
Microsoft Clarity is a session recording and heat mapping service provided by Microsoft Corporation.
Microsoft processes or receives Personal Data via Microsoft Clarity, which in turn may be used for any purpose in accordance with the Microsoft Privacy Statement, including improving and providing Microsoft Advertising.
Category of Personal Information collected according to the CCPA
identifiers
internet information
geolocation data
Hosting and backend infrastructure
This type of service has the purpose of hosting Data and files that enable this Website to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Website.
Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Transloadit
Company: Transloadit Ltd.
Place of processing: Germany
Personal Data processed: various types of Data as specified in the privacy policy of the service
Transloadit is a hosting service provided by Transloadit Ltd.
Personal Data processed:
various types of Data as specified in the privacy policy of the service
Category of Personal Information collected according to the CCPA
internet information
Interaction with external social networks and platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of this Website.
The interaction and information obtained through this Website are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out from the respective services in order to make sure that the processed data on this Website isn’t being connected back to the User’s profile.
Facebook Like Button and Social Widgets
Company: Meta Platforms, Inc.
Place of processing: United States
Personal Data processed: Trackers +1
The Facebook Like Button and Social Widgets are services allowing interaction with the Facebook social network provided by Meta Platforms, Inc.
Category of Personal Information collected according to the CCPA
internet information
Interaction with live chat platforms
This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Website, in order to contact and be contacted by this Website‘s support service.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.
Shopify Chat
Company: Shopify Inc. +2
Place of processing: Canada +2
Personal Data processed: billing address +19
Shopify Chat is a service for interacting with the Shopify live chat platform provided by Shopify Inc., Shopify Commerce Singapore Pte. Ltd or by Shopify International Limited, depending on how the Owner manages the Data processing.
Category of Personal Information collected according to the CCPA
identifiers
commercial information
internet information
geolocation data
Managing contacts and sending messages
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
ActiveCampaign Text Message and SMS Marketing
Company: ActiveCampaign, Inc.
Place of processing: United States
Personal Data processed: email address +4
ActiveCampaign Text Message and SMS Marketing is an email address management and message sending service provided by ActiveCampaign, Inc.
Category of Personal Information collected according to the CCPA
identifiers
internet information
Klaviyo
Company: Klaviyo Inc.
Place of processing: United States
Personal Data processed: email address +3
Klaviyo is an email address management and message sending service provided by Klaviyo Inc.
To take advantage of the service provided by Klaviyo, the Owner typically shares information about (purchasing) Users, such as for example contact details and shopping histories. Check the indication at “Personal Data processed“ below for an explanation of the extent of the sharing.
Category of Personal Information collected according to the CCPA
identifiers
commercial information
internet information
Trustpilot Automatic Feedback Service
Company: Trustpilot A/S
Place of processing: Denmark
Personal Data processed: email address +2
The Trustpilot Automatic Feedback Service is a message-sending service provided by Trustpilot A/S that automates the sending of email requests for product or service reviews based on specific Users’ actions performed on this Website.
Category of Personal Information collected according to the CCPA
identifiers
internet information
Platform services and hosting
These services have the purpose of hosting and running key components of this Website, therefore allowing the provision of this Website from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.
Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Shopify
Company: Shopify Inc. +2
Place of processing: Canada +2
Personal Data processed: billing address +9
Shopify is a platform provided by Shopify Inc., Shopify Commerce Singapore Pte. Ltd or by Shopify International Limited, depending on how the Owner manages the Data processing, that allows the Owner to build, run and host an e-commerce website.
Category of Personal Information collected according to the CCPA
identifiers
commercial information
internet information
Social features
Inviting and suggesting friends
Company: this Website
Personal Data processed: various types of Data
This Website may use the Personal Data provided to allow Users to invite their friends - for example through the address book, if access has been provided - and to suggest friends or connections inside it.
Personal Data processed:
various types of Data
Service provided by:
this Website
Category of Personal Information collected according to the CCPA
identifiers
Tag Management
This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralised fashion.
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.
Google Tag Manager
Company: Google LLC
Place of processing: United States
Personal Data processed: Trackers
Google Tag Manager is a tag management service provided by Google LLC.
Category of Personal Information collected according to the CCPA
internet information
Traffic optimisation and distribution
This type of service allows this Website to distribute their content using servers located across different countries and to optimise their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Website and the User's browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.
Cloudflare
Company: Cloudflare Inc.
Place of processing: United States
Personal Data processed: Trackers +1
Cloudflare is a traffic optimisation and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic through this Website, i.e., communication between this Website and the User's browser, while also allowing analytical data from this Website to be collected.
Personal Data processed:
Trackers
various types of Data as specified in the privacy policy of the service
Category of Personal Information collected according to the CCPA
internet information
Information on opting out of interest-based advertising
In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie
Policy.
Cookie Policy
This Website uses Trackers. To learn more, Users may consult the Cookie Policy.
Further Information for Users in the European Union
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
Users have given their consent for one or more specific purposes.
provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Owner is subject;
processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Further information about retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:
Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The rights of Users based on the General Data Protection Regulation (GDPR)
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following, to the extent permitted by law:
Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organisation governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or enquire with the Owner using the information provided in the contact section.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.
Further information for Users
in Switzerland
This section applies to Users in Switzerland, and, for such Users, supersedes any other possibly divergent or conflicting information contained in the privacy policy.
Further details regarding the categories of Data processed, the purposes of processing, the categories of recipients of the personal data, if any, the retention period and further information about Personal Data can be found in the section titled “Detailed information on the processing of Personal Data” within this document.
The rights of Users according to the Swiss Federal Act on Data Protection
Users may exercise certain rights regarding their Data within the limits of law, including the following:
right of access to Personal Data;
right to object to the processing of their Personal Data (which also allows Users to demand that processing of Personal Data be restricted, Personal Data be deleted or destroyed, specific disclosures of Personal Data to third parties be prohibited);
right to receive their Personal Data and have it transferred to another controller (data portability);
right to ask for incorrect Personal Data to be corrected.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible, providing Users with the information required by law.
Further information for Users
in the United States
This part of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the business running this Website and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).
The information contained in this section applies to all Users (Users are referred to below, simply as “you”, “your”, “yours”), who are residents in the following states: California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana.
For such Users, this information supersedes any other possibly divergent or conflicting provisions contained in the privacy policy.
This part of the document uses the term Personal Information
(and Sensitive Personal Information).
Notice at collection
The following Notice at collection provides you with timely notice about the categories of Personal Information collected or disclosed in the past 12 months so that you can exercise meaningful control over our use of that Information.
While such categorization of Personal Information is mainly based on California privacy laws, it can also be helpful for anyone who is not a California resident to get a general idea of what types of Personal Information are collected.
Internet or other electronic network activity information
Personal Data processed: Trackers; Usage data; Email address; First name + 64
Personal Information collected or disclosed:
Trackers
Usage Data
email address
first name
last name
country
gender
date of birth
city
physical address
various types of Data as specified in the privacy policy of the service
phone number
billing address
shipping address
device information
unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
session duration
scroll-to-page interactions
clicks
time zone
mouse movements
interaction events
diagnostic events
page events
custom events
layout details
positional information
order ID
data relating to the point of sale
Data communicated while using the service
browsing history
search history
ZIP/Postal code
User ID
purchase history
product interaction
geography/region
state
number of Users
session statistics
Email
launches
number of sessions
scroll position
keypress events
page views
IP address
app information
device logs
operating systems
browser information
language
geographic position
house number
address
coarse location
province
county
latitude (of city)
longitude (of city)
metro area
in-app purchases
invoicing information
identification document
current page
currency
deterministic identifiers
contact details
Sensitive Personal Information collected or disclosed
payment info, contents of the email or message, Tax ID
Purposes:
Commercial affiliation
Contacting the User
Managing contacts and sending messages
Handling payments
Tag Management
Advertising
Heat mapping and session recording
Analytics
Platform services and hosting
Interaction with live chat platforms
Traffic optimisation and distribution
Content performance and features testing (A/B testing)
Displaying content from external platforms
Access to third-party accounts
Interaction with external social networks and platforms
Collection of privacy-related preferences
Hosting and backend infrastructure
Content commenting
Retention period:
for the time necessary to fulfill the purpose
Sold or Shared:
No
Targeted Advertising:
No
Third-parties:
AWIN AG, ActiveCampaign, Inc., Amazon, Apple Inc., Google LLC, TikTok Inc., Microsoft Corporation, Meta Platforms Ireland Limited, Shopify Inc., Meta Platforms, Inc., Cloudflare Inc., Viralize Srl, DrivenIQ Corporation, VIADS ADVERTISING S.L., Wingify, Flyer tech S.r.l., Pinterest, Inc., Visa Inc., Mastercard Inc., American Express Company, Scalapay S.r.l., BunnyWay d.o.o., Intuit Inc., Judge.me Ltd, iubenda srl, Amazon Web Services, Inc., Klaviyo Inc., Trustpilot A/S
Service providers or contractors:
this Website
Identifiers
Personal Data processed: Phone number; Email address; First name; Last name + 65
Personal Information collected or disclosed:
phone number
email address
first name
last name
Usage Data
country
gender
date of birth
city
physical address
various types of Data
name
various types of Data as specified in the privacy policy of the service
billing address
shipping address
Trackers
device information
unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
session duration
scroll-to-page interactions
clicks
time zone
mouse movements
interaction events
diagnostic events
page events
custom events
layout details
positional information
order ID
data relating to the point of sale
Data communicated while using the service
browsing history
search history
ZIP/Postal code
User ID
purchase history
product interaction
geography/region
state
Email
launches
number of sessions
scroll position
keypress events
session statistics
page views
IP address
app information
device logs
operating systems
browser information
language
geographic position
house number
address
coarse location
province
county
latitude (of city)
longitude (of city)
metro area
in-app purchases
invoicing information
identification document
current page
deterministic identifiers
currency
contact details
Sensitive Personal Information collected or disclosed
payment info, contents of the email or message, Tax ID
Purposes:
Contacting the User
Social features
Managing contacts and sending messages
Handling payments
Advertising
Heat mapping and session recording
Analytics
Platform services and hosting
Interaction with live chat platforms
Traffic optimisation and distribution
Hosting and backend infrastructure
Access to third-party accounts
Displaying content from external platforms
Collection of privacy-related preferences
Retention period:
for the time necessary to fulfill the purpose
Sold or Shared:
No
Targeted Advertising:
No
Third-parties:
ActiveCampaign, Inc., AdviceMe S.r.l., Amazon, Apple Inc., PayPal Inc., Klarna AB, TikTok Inc., Microsoft Corporation, Meta Platforms Ireland Limited, Shopify Inc., Google LLC, Cloudflare Inc., Transloadit Ltd., Pinterest, Inc., Meta Platforms, Inc., Visa Inc., Mastercard Inc., American Express Company, Scalapay S.r.l., Amazon Web Services, Inc., Intuit Inc., Judge.me Ltd, iubenda srl, AWIN AG, Klaviyo Inc., Trustpilot A/S
Service providers or contractors:
this Website
Commercial information
Personal Data processed: Various types of data as specified in the privacy policy of the service; Usage data; First name; Last name + 56
Personal Information collected or disclosed:
various types of Data as specified in the privacy policy of the service
Usage Data
first name
last name
email address
phone number
billing address
shipping address
order ID
data relating to the point of sale
Data communicated while using the service
browsing history
clicks
search history
date of birth
city
ZIP/Postal code
User ID
unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
device information
Trackers
purchase history
product interaction
geography/region
country
state
time zone
launches
number of sessions
session duration
scroll-to-page interactions
mouse movements
scroll position
keypress events
session statistics
page views
interaction events
page events
IP address
app information
device logs
operating systems
browser information
language
physical address
geographic position
house number
address
coarse location
positional information
province
county
latitude (of city)
longitude (of city)
metro area
in-app purchases
invoicing information
identification document
currency
deterministic identifiers
Sensitive Personal Information collected or disclosed
payment info, contents of the email or message, Tax ID
Purposes:
Handling payments
Analytics
Platform services and hosting
Interaction with live chat platforms
Advertising
Managing contacts and sending messages
Retention period:
for the time necessary to fulfill the purpose
Sold or Shared:
No
Targeted Advertising:
No
Third-parties:
Apple Inc., Meta Platforms Ireland Limited, Shopify Inc., Google LLC, Visa Inc., Mastercard Inc., American Express Company, Scalapay S.r.l., AWIN AG, Klaviyo Inc.
Geolocation data
Personal Data processed: Trackers; Session duration; Scroll-to-page interactions; Clicks + 52
Personal Information collected or disclosed:
Trackers
session duration
scroll-to-page interactions
clicks
country
time zone
device information
Usage Data
mouse movements
interaction events
diagnostic events
page events
custom events
layout details
positional information
User ID
email address
order ID
purchase history
first name
last name
shipping address
billing address
product interaction
geography/region
city
state
phone number
launches
number of sessions
scroll position
keypress events
session statistics
page views
date of birth
IP address
app information
device logs
operating systems
browser information
language
physical address
geographic position
house number
address
coarse location
ZIP/Postal code
province
county
latitude (of city)
longitude (of city)
metro area
data relating to the point of sale
in-app purchases
invoicing information
identification document
Sensitive Personal Information collected or disclosed
contents of the email or message, payment info, Tax ID
Purposes:
Heat mapping and session recording
Interaction with live chat platforms
Handling payments
Retention period:
for the time necessary to fulfill the purpose
Sold or Shared:
No
Targeted Advertising:
No
Third-parties:
Microsoft Corporation, Shopify Inc., Scalapay S.r.l.
Inferences drawn from other personal information
Personal Data processed: Usage data; Launches; Number of sessions; Session duration + 49
Personal Information collected or disclosed:
Usage Data
launches
number of sessions
session duration
scroll-to-page interactions
mouse movements
scroll position
keypress events
clicks
session statistics
page views
interaction events
page events
first name
last name
date of birth
IP address
device information
app information
device logs
operating systems
browser information
language
phone number
email address
physical address
geographic position
house number
address
geography/region
coarse location
positional information
city
ZIP/Postal code
state
province
county
country
latitude (of city)
longitude (of city)
metro area
billing address
shipping address
data relating to the point of sale
in-app purchases
invoicing information
product interaction
purchase history
order ID
User ID
identification document
Trackers
current page
Sensitive Personal Information collected or disclosed
To know more about your rights to limit the use of your sensitive personal information (“Limit the Use of My Sensitive Personal Information”) you can refer to the “Your privacy rights under US state laws” section of our privacy policy.
We won’t process your Information for unexpected purposes, or for purposes that are not reasonably necessary to and compatible with the purposes originally disclosed, without your consent.
What are the sources of the Personal Information we collect?
We collect the above-mentioned categories of Personal Information, either directly or indirectly, from you when you use this Website.
For example, you directly provide your Personal Information when you submit requests via any forms on this Website. You also provide Personal Information indirectly when you navigate this Website, as Personal Information about you is automatically observed and collected.
Finally, we may collect your Personal Information from third parties that work with us in connection with the Service or with the functioning of this Website and features thereof.
Your privacy rights under US state laws
You may exercise certain rights regarding your Personal Information. In particular, to the extent permitted by applicable law, you have:
the right to access Personal Information: the right to know. You have the right to request that we confirm whether or not we are processing your Personal Information. You also have the right to access such Personal Information;
the right to correct inaccurate Personal Information. You have the right to request that we correct any inaccurate Personal Information we maintain about you;
the right to request the deletion of your Personal Information. You have the right to request that we delete any of your Personal Information;
the right to obtain a copy of your Personal Information. We will provide your Personal Information in a portable and usable format that allows you to transfer data easily to another entity – provided that this is technically feasible;
the right to opt out from the Sale of your Personal Information; We will not discriminate against you for exercising your privacy rights.
the right to non-discrimination.
Additional rights for Users residing in California
In addition to the rights listed above common to all Users in the United States, as a User residing in California, you have:
The right to opt out of the Sharing of your Personal Information for cross-context behavioral advertising;
The right to request to limit our use or disclosure of your Sensitive Personal Information to only that which is necessary to perform the services or provide the goods, as is reasonably expected by an average consumer. Please note that certain exceptions outlined in the law may apply, such as, when the collection and processing of Sensitive Personal Information is necessary to verify or maintain the quality or safety of our service.
Additional rights for Users residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana
In addition to the rights listed above common to all Users in the United States, as a User residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana you have
The right to opt out of the processing of your personal information for Targeted Advertising or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you;
The right to freely give, deny or withdraw your consent for the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer. In Maryland, your Sensitive Personal Information will be collected or processed only if strictly necessary to provide or maintain a specific product or service requested by you.
In Minnesota and Maryland Users also have the right to obtain a list of the specific third parties to which the controller has disclosed the consumer's personal data
* Note that in some states like Minnesota you have the following specific rights connected to profiling:
The right to question the results of the profiling;
The right to be informed of the reason that the profiling resulted in the decision; if feasible
The right to be informed of what actions the consumer might have taken to secure a different decision and the actions that the consumer might take to secure a different decision in the future;
The right to review personal data used in the profiling;
If inaccurate, the right to have the data corrected and the profiling decision reevaluated based on the corrected data;
Additional rights for users residing in Utah and Iowa
In addition to the rights listed above common to all Users in the United States, as a User residing in Utah and Iowa, you have:
The right to opt out of the processing of your Personal Information for Targeted Advertising;
The right to opt out of the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer.
How to exercise your privacy rights under US state laws
To exercise the rights described above, you need to submit your request to us by contacting us via the contact details provided in this document.
For us to respond to your request, we must know who you are. We will not respond to any request if we are unable to verify your identity and therefore confirm the Personal Information in our possession relates to you. You are not required to create an account with us to submit your request. We will use any Personal Information collected from you in connection with the verification of your request solely for verification and shall not further disclose the Personal Information, retain it longer than necessary for purposes of verification, or use it for unrelated purposes.
If you are an adult, you can make a request on behalf of a child under your parental authority.
How to exercise your rights to opt out
In addition to what is stated above, to exercise your right to opt-out of Sale or Sharing and Targeted Advertising you can also use the privacy choices link provided on this Website.
If you want to submit requests to opt out of Sale or Sharing and Targeted Advertising activities via a user-enabled global privacy control, such as for example the Global Privacy Control (“GPC”), you are free to do so and we will abide by such request in a frictionless manner.
How and when we are expected to handle your request
We will respond to your request without undue delay, but in all cases within the timeframe required by applicable law. Should we need more time, we will explain to you the reasons why, and how much more time we need.
Should we deny your request, we will explain to you the reasons behind our denial (where envisaged by applicable law you may then contact the relevant authority to submit a complaint).
We do not charge a fee to process or respond to your request unless such request is manifestly unfounded or excessive and in all other cases where it is permitted by the applicable law. In such cases, we may charge a reasonable fee or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind them.
Additional information about Data collection and processing
Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) or use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Definitions and legal references
Personal Data (or Data)
/ Personal Information (or Information)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Sensitive Personal Information
Sensitive Personal Information means any Personal Information that is not publicly available and reveals information considered sensitive according to the applicable privacy law.
Usage Data
Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilised by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Processor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.
This Website (or this Application)
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by this Website as described in the relative terms (if available) and on this site/application.
Sale
Sale means any exchange of Personal Information by the Owner to a third party, for monetary or other valuable consideration, as defined by the applicable privacy US state law. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the applicable law, does not constitute a Sale of your Personal Information.
Sharing
Sharing means any sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's Personal Information by the business to a third party for cross-context behavioural advertising, whether for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioural advertising for the benefit of a business in which no money is exchanged, as defined by the California privacy laws. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the California privacy laws, does not constitute sharing of your Personal Information.
Targeted advertising
Targeted advertising means displaying advertisements to a consumer where the advertisement is selected based on Personal Information obtained from that consumer’s activities over time and across nonaffiliated websites or online applications to predict such consumer’s preferences or interests, as defined by the applicable privacy US state law.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Email
Provides access to the User's primary email address.
Legal information
This privacy statement has been prepared based on provisions of multiple legislations.
This privacy policy relates solely to this Website, if not stated otherwise within this document.
