Cookie Policy of www.syncro-system.com

Welcome to the cookie policy of www.syncro-system.com. This policy will help you understand what cookies and tracking technologies we use, how we use them and what your rights are in relation to it.

Latest update: April 10, 2026

Introduction

This document informs Users about the technologies that help this Application to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Application.

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

This Application uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information — such as the presence of other Trackers — in the linked privacy policies of the respective third-party providers or by contacting the Owner.

Owner and Data Controller

Syncro System S.P.A. via Portile, 114/A - 36022 Cassola (VI)

Owner contact email: info@syncro-system.com

How this Application uses Trackers

Necessary

This Application uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Trackers managed by third parties

Google Ireland Limited

Google reCAPTCHA

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: answers to questions +8

Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

In order to understand Google's use of Data, consult Google's partner policy.

Personal Data processed:
  • answers to questions
  • clicks
  • keypress events
  • motion sensor events
  • mouse movements
  • scroll position
  • touch events
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _GRECAPTCHA: duration of the session
  • rc::a: indefinite
  • rc::b: duration of the session
  • rc::c: duration of the session
  • rc::f: indefinite
Google Ireland Limited

Google Tag Manager

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: Trackers +1

Google Tag Manager is a tag management service provided by Google Ireland Limited.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Google LLC

Google Hosted Libraries

Company: Google LLC

Place of processing: United States

Personal Data processed: Trackers +1

Google Hosted Libraries is a traffic optimization and distribution service provided by Google LLC.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:

Experience

This Application uses Trackers to improve the quality of the user experience and enable interactions with external content, networks and platforms.

Trackers managed by third parties

Intuit Inc.

Mailchimp widget

Company: Intuit Inc.

Place of processing: United States

Personal Data processed: email address +5

The Mailchimp widget is a service for interacting with the Mailchimp email address management and message sending service provided by Intuit Inc.

Personal Data processed:
  • email address
  • first name
  • last name
  • phone number
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • cookies.js: duration of the session
Hotjar Ltd.

Hotjar Recruit User Testers

Company: Hotjar Ltd.

Place of processing: Malta

Personal Data processed: Trackers +2

The Hotjar Recruit User Testers widget is a service for interacting with the Hotjar data collection platform provided by Hotjar Ltd.
Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

Personal Data processed:
  • Trackers
  • Usage Data
  • various types of Data
Service provided by:
Trackers duration:
  • _hjAbsoluteSessionInProgress: 30 minutes
  • _hjCachedUserAttributes: duration of the session
  • _hjClosedSurveyInvites: 1 year
  • _hjDonePolls: 1 year
  • _hjFirstSeen: duration of the session
  • _hjIncludedInSessionSample: 30 minutes
  • _hjLocalStorageTest: duration of the session
  • _hjMinimizedPolls: 1 year
  • _hjSession*: 30 minutes
  • _hjSessionRejected: duration of the session
  • _hjSessionResumed: duration of the session
  • _hjSessionStorageTest: indefinite
  • _hjSessionTooLarge: 1 hour
  • _hjSessionUser*: 1 year
  • _hjSessionUser_*: 2 years
  • _hjShownFeedbackMessage: 1 year
  • _hjTLDTest: duration of the session
  • _hjUserAttributesHash: duration of the session
  • _hjViewportId: duration of the session
  • _hjid: 1 year
Fonticons, Inc.

Font Awesome

Company: Fonticons, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Font Awesome is a typeface visualization service provided by Fonticons, Inc. that allows this Application to incorporate content of this kind on its pages.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Google Ireland Limited

Google Fonts

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: Trackers +1

Google Fonts is a typeface visualization service provided by Google Ireland Limited that allows this Application to incorporate content of this kind on its pages.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
LongTail Ad Solutions, Inc.

JWPlayer widget

Company: LongTail Ad Solutions, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

JWPlayer is a video content visualization service provided by LongTail Ad Solutions, Inc. that allows this Application to incorporate content of this kind on its pages.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Hotjar Ltd.

Hotjar Poll & Survey widgets

Company: Hotjar Ltd.

Place of processing: Malta

Personal Data processed: Trackers +2

The Hotjar Poll & Survey widgets are services that enable interaction with the Hotjar platform provided by Hotjar Ltd.
Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

Personal Data processed:
  • Trackers
  • Usage Data
  • various types of Data
Service provided by:
Trackers duration:
  • _hjAbsoluteSessionInProgress: 30 minutes
  • _hjCachedUserAttributes: duration of the session
  • _hjClosedSurveyInvites: 1 year
  • _hjDonePolls: 1 year
  • _hjFirstSeen: duration of the session
  • _hjIncludedInSessionSample: 30 minutes
  • _hjLocalStorageTest: duration of the session
  • _hjMinimizedPolls: 1 year
  • _hjSession*: 30 minutes
  • _hjSessionRejected: duration of the session
  • _hjSessionResumed: duration of the session
  • _hjSessionStorageTest: indefinite
  • _hjSessionTooLarge: 1 hour
  • _hjSessionUser*: 1 year
  • _hjSessionUser_*: 2 years
  • _hjShownFeedbackMessage: 1 year
  • _hjTLDTest: duration of the session
  • _hjUserAttributesHash: duration of the session
  • _hjViewportId: duration of the session
  • _hjid: 1 year
Hotjar Ltd.

Hotjar surveys

Company: Hotjar Ltd.

Place of processing: Malta

Personal Data processed: Data communicated while using the service +2

Hotjar surveys is a survey builder and data collection platform provided by Hotjar Ltd. Hotjar surveys may use cookies to track User behavior. Users can Opt-Out of Hotjar surveys cookie tracking by visiting this opt-out page.

Hotjar surveys respects the Do Not Track option available in most modern browsers that, if activated, sends a special signal to stop tracking User activity. Users can find more information on how to enable Do Not Track for each supported browser here.

Personal Data processed:
  • Data communicated while using the service
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _hjAbsoluteSessionInProgress: 30 minutes
  • _hjCachedUserAttributes: duration of the session
  • _hjClosedSurveyInvites: 1 year
  • _hjDonePolls: 1 year
  • _hjFirstSeen: duration of the session
  • _hjIncludedInSessionSample: 30 minutes
  • _hjLocalStorageTest: duration of the session
  • _hjMinimizedPolls: 1 year
  • _hjSession*: 30 minutes
  • _hjSessionRejected: duration of the session
  • _hjSessionResumed: duration of the session
  • _hjSessionStorageTest: indefinite
  • _hjSessionTooLarge: 1 hour
  • _hjSessionUser*: 1 year
  • _hjSessionUser_*: 2 years
  • _hjShownFeedbackMessage: 1 year
  • _hjTLDTest: duration of the session
  • _hjUserAttributesHash: duration of the session
  • _hjViewportId: duration of the session
  • _hjid: 1 year
  • hjActiveViewportIds: duration of the session

Measurement

This Application uses Trackers to measure traffic and analyze User behavior to improve the Service.

Trackers managed by third parties

Google Ireland Limited

Google Analytics 4

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: browser information +7

Google Analytics 4 is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

In order to understand Google's use of Data, consult Google's partner policy.

Personal Data processed:
  • browser information
  • device information
  • latitude (of city)
  • longitude (of city)
  • number of Users
  • session statistics
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _ga: 2 years
  • _ga_*: 2 years
Meta Platforms Ireland Limited

Meta Events Manager

Company: Meta Platforms Ireland Limited

Place of processing: Ireland

Personal Data processed: Trackers +1

Meta Events Manager is an analytics service provided by Meta Platforms Ireland Limited. By integrating the Meta pixel, Meta Events Manager can give the Owner insights into the traffic and interactions on this Application.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _fbp: 3 months
  • lastExternalReferrer: duration of the session
  • lastExternalReferrerTime: duration of the session
Microsoft Corporation

Microsoft Clarity

Company: Microsoft Corporation

Place of processing: United States

Personal Data processed: clicks +14

Microsoft Clarity is a session recording and heat mapping service provided by Microsoft Corporation.
Microsoft processes or receives Personal Data via Microsoft Clarity, which in turn may be used for any purpose in accordance with the Microsoft Privacy Statement, including improving and providing Microsoft Advertising.

Personal Data processed:
  • clicks
  • country
  • custom events
  • device information
  • diagnostic events
  • interaction events
  • layout details
  • mouse movements
  • page events
  • positional information
  • scroll-to-page interactions
  • session duration
  • time zone
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • ANONCHK: 10 minutes
  • CLID: 1 year
  • MR: 7 days
  • MUID: 1 year
  • SM: duration of the session
  • _clck: 1 year
  • _clsk: 1 day
  • _cltk: indefinite
Hotjar Ltd.

Hotjar Heat Maps & Recordings

Company: Hotjar Ltd.

Place of processing: Malta

Personal Data processed: Trackers +2

Hotjar is a session recording and heat mapping service provided by Hotjar Ltd.
Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

Personal Data processed:
  • Trackers
  • Usage Data
  • various types of Data as specified in the privacy policy of the service
Service provided by:
Trackers duration:
  • _hjAbsoluteSessionInProgress: 30 minutes
  • _hjCachedUserAttributes: duration of the session
  • _hjClosedSurveyInvites: 1 year
  • _hjDonePolls: 1 year
  • _hjFirstSeen: duration of the session
  • _hjIncludedInSessionSample: 30 minutes
  • _hjLocalStorageTest: duration of the session
  • _hjLocalStorageTest: duration of the session
  • _hjMinimizedPolls: 1 year
  • _hjSession*: 30 minutes
  • _hjSessionRejected: duration of the session
  • _hjSessionResumed: duration of the session
  • _hjSessionStorageTest: indefinite
  • _hjSessionTooLarge: 1 hour
  • _hjSessionUser*: 1 year
  • _hjSessionUser_*: 2 years
  • _hjShownFeedbackMessage: 1 year
  • _hjTLDTest: duration of the session
  • _hjUserAttributesHash: duration of the session
  • _hjViewportId: duration of the session
  • _hjid: 1 year

Marketing

This Application uses Trackers to deliver personalized ads or marketing content, and to measure their performance.

Trackers managed by third parties

Microsoft Corporation

Microsoft Advertising

Company: Microsoft Corporation

Place of processing: United States

Personal Data processed: Trackers +1

Microsoft Advertising is an advertising service provided by Microsoft Corporation.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • MUID: 2 years
  • _uetmsclkid: 3 months
  • _uetmsclkid: indefinite
  • _uetsid: 1 day
  • _uetsid: indefinite
  • _uetvid: 2 years
  • _uetvid: indefinite
Meta Platforms Ireland Limited

Meta ads conversion tracking (Meta pixel)

Company: Meta Platforms Ireland Limited

Place of processing: Ireland

Personal Data processed: Trackers +1

Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms Ireland Limited that connects data from the Meta Audience Network with actions performed on this Application. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _fbc: 3 months
  • _fbp: 3 months
  • fr: 3 months
  • lastExternalReferrer: duration of the session
  • lastExternalReferrerTime: duration of the session
Hotjar Ltd.

Hotjar Form Analysis & Conversion Funnels

Company: Hotjar Ltd.

Place of processing: Malta

Personal Data processed: Trackers +1

Hotjar is an analytics service provided by Hotjar Ltd.
Hotjar honors generic Do Not Track headers. This means your browser can tell its script not to collect any of your data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _hjAbsoluteSessionInProgress: 30 minutes
  • _hjCachedUserAttributes: duration of the session
  • _hjClosedSurveyInvites: 1 year
  • _hjDonePolls: 1 year
  • _hjFirstSeen: duration of the session
  • _hjIncludedInSessionSample: 30 minutes
  • _hjLocalStorageTest: duration of the session
  • _hjMinimizedPolls: 1 year
  • _hjSession*: 30 minutes
  • _hjSessionRejected: duration of the session
  • _hjSessionResumed: duration of the session
  • _hjSessionStorageTest: indefinite
  • _hjSessionTooLarge: 1 hour
  • _hjSessionUser*: 1 year
  • _hjSessionUser_*: 2 years
  • _hjShownFeedbackMessage: 1 year
  • _hjTLDTest: duration of the session
  • _hjUserAttributesHash: duration of the session
  • _hjViewportId: duration of the session
  • _hjid: 1 year
Glui Inc

Glui

Company: Glui Inc

Place of processing: United Kingdom

Personal Data processed: Trackers +1

Glui is an advertising service provided by Glui Inc.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
GumGum, Inc.

PLAYGROUND XYZ

Company: GumGum, Inc.

Place of processing: United Kingdom

Personal Data processed: Trackers +1

PLAYGROUND XYZ is an advertising service provided by GumGum, Inc.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • adserver-session: 3 months
Google LLC

Google Conversion linker

Company: Google LLC

Place of processing: United States

Personal Data processed: Trackers +1

Google Conversion linker is an analytics service provided by Google LLC that connects Data from the Google advertising services with actions performed on this Application. Depending on the setup of the service, such Data might also be used for retargeting purposes.

In order to understand Google's use of Data, consult Google's partner policy.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:

How to manage preferences on this Application

Users can set or update their preferences via the relevant privacy choices panel available on this Application.

With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

How to control or delete Cookies and similar technologies via your device settings

Users may use their own browser settings to:

  • See what Cookies or other similar technologies have been set on the device;
  • Block Cookies or similar technologies;
  • Clear Cookies or similar technologies from the browser.

The browser settings, however, do not allow granular control of consent by category.

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).

How to opt out of interest-based advertising

Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU and UK), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Consequences of denying the use of Trackers

Users are free to decide whether or not to allow the use of Trackers. However, please note that Trackers help this Application to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, if the User chooses to block the use of Trackers, the Owner may be unable to provide related features.