Cookie Policy of tensails.ky/

Ten Sails Cayman Islands

PURPOSE OF THIS DOCUMENT

The Cayman Islands Real Estate Brokers Association or any of its subsidiaries (collectively, TEN SAILS PROPERTY GROUP AND TEN SAILS PROPERTY MANAGEMENT) is committed to being a responsible custodian of the information you provide to us and the information we collect in the course of operating our business and providing real estate services.

This Privacy Policy sets out how TEN SAILS PROPERTY GROUP AND TEN SAILS PROPERTY MANAGEMENT may collect, use and share information about you and individuals connected to you and describes:

• The types of information, including personal data, we may collect
• How we may use and share the information we collect
• Legal grounds for using personal data
• The measures we have in place to protect and safely store the information we collect
• Retention of the information we collect
• Your choices and rights in respect of the information we hold
• How to contact us
• Complaints
• Changes to this privacy notice

Wherever we have said “we”, “our” or “us”, we mean TEN SAILS PROPERTY GROUP AND TEN SAILS PROPERTY MANAGEMENT.

Where there is any conflict between the terms of this Privacy Notice and any other document in relation to data protection the terms of this Privacy Notice shall prevail, although its contents are not contractual.

An “individual connected to you” could be any guarantor, a director, officer or employee of a company, partners or members of a partnership, any substantial owner, controlling person, or beneficial owner, trustee, settlor or protector of a trust, account holder of a designated account, recipient of a designated payment, your attorney or representative (e.g. authorised signatories), agent or nominee, or any other persons or entities with whom you have a relationship that is relevant to your relationship with us. Whenever we say “you”, “individuals connected to you” should be read as included as well.

For the purpose of this Privacy Notice, TEN SAILS PROPERTY GROUP AND TEN SAILS PROPERTY MANAGEMENT will act as data controller in accordance with the Cayman Islands Data Protection Law (as amended from time to time) (the “Law”).

Please ensure that any relevant individuals are made aware of this Privacy Notice and the individual rights and information it sets out, prior to providing their information to us or our obtaining their information from another source. If you, or anyone else on your behalf, has provided or provides information on an individual connected to you, you or they must first ensure that you or they have the authority and appropriate legal basis to do so.

INFORMATION WE COLLECT

This Privacy Notice is concerned with personal data we collect about you. Personal data means any data by which you as an individual can be directly or indirectly (e.g. if several pieces of data are combined) identified. Data which is completely anonymised or de-personalised will not count as personal data.

Some of the personal data we hold about you will have been supplied by yourself. Other personal data may have come from your solicitors, broker or other intermediary, or other sources you’ve asked us to obtain information from. We might also get some personal data from publicly available sources.

We will usually collect personal data such as:

• personal details (e.g. name, previous names, gender, date and place of birth, occupation)
• identification materials we may need for our compliance obligations (e.g. a copy of your passport or national identity card, national insurance number, utility bills, financial details and/or source of wealth etc.)
• contact details (e.g. address, email address, position in company, landline and mobile numbers)
• other information about you which you may have provided us with during the course of our relationship with you
• financial information and information about your relationship with us
• complaints or disputes you may have had with us
• information about you which is a matter of public record or readily obtainable and which we deem relevant
• sales and marketing information
• records of correspondence and other communications between you and your representatives and us
• information that we need to support our regulatory obligations
• information from third-party providers who assist us to combat fraud, money laundering and other crimes

In relation to our Website we may also collect:

• information that you provide to us, such as when you fill out a contact or web form
• information that we obtain or learn about your browser or device
• pages you visit, traffic and location data
• information you provide to us if you experience problems when using the Website
• survey responses
• any associations between your existing relationship with us and your use of the site

We may also collect certain types of sensitive or special category data about you, such as details about any criminal records or information about your health, political affiliations, ethnicity or religious beliefs.

HOW WE WILL USE PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To perform the contract we have entered into with you
• To comply with a legal or regulatory obligation
• For legitimate interests pursued by us or a third party
• To protect your interests (or someone else’s)
• For the public interest or official purposes

Uses include:

• Contacting you
• Carrying out our obligations under any contracts
• Providing services or products you request
• Providing you with information about other goods and services
• Working with selected third parties for marketing or service improvement
• Notifying you about changes to our service
• Presenting content effectively on your device
• Verifying your identity
• Keeping our website secure
• Providing customer support
• Facilitating viewings, open houses, and property marketing
• Complying with law or court orders
• Disclosing your name to landlords/vendors where we’ve been dis-instructed, to prevent commission disputes

WEBSITE INFORMATION

We may collect information about your computer or device, such as your IP address, operating system, and browser type. This is statistical data about browsing actions and patterns.

We use cookies and similar technologies to improve your experience. See our Disclaimer for more:
https://tensails.ky

WHO WE MIGHT SHARE YOUR PERSONAL DATA WITH

We may share your personal data where:

• It is necessary for your contract or instructions
• We have a public or legal duty
• We are involved in litigation or regulatory matters
• We have legitimate business reasons
• You gave consent

With parties such as:

• IT and AML service providers
• Property developers
• Advertisers and ad networks
• Professional advisers
• Banks
• Website and IT security providers
• Regulators, courts, and law enforcement
• Insurers
• Fraud prevention agencies
• Other parties you authorize

We might also share anonymised data for analytics or marketing.

RETENTION OF PERSONAL DATA

We keep personal data as long as necessary for the purpose collected, or to comply with laws and regulations.

Typically, we retain data for at least six (6) years after your relationship ends, or longer if required.

INDIVIDUALS’ RIGHTS

You have rights to:

• Access your personal data
• Object or withdraw consent (subject to limitations)
• Request rectification or erasure
• Restrict processing
• File a complaint with the Cayman Islands Ombudsman
www.ombudsman.ky
• Seek redress in Cayman courts

MISCELLANEOUS

You are responsible for keeping your data up to date.

We apply appropriate data protection and security standards.

This Privacy Notice is governed by the laws of the Cayman Islands. Any disputes are subject to the exclusive jurisdiction of the Cayman Islands courts.

CONTACT US

For any further questions or queries in relation to this Privacy Notice, please email
contact@tensails.ky