Personal Data processed for the following purposes and using the following services:

• • Advertising

    • Criteo, Microsoft Advertising, Google Ad Manager, Google Ads conversion tracking, Meta ads conversion tracking (Meta pixel), Demandbase conversion tracking and X Ads conversion tracking

      Personal Data: Trackers; Usage Data

    • Outbrain conversion tracking (Outbrain pixel)

      Personal Data: device information; Trackers; Universally unique identifier (UUID); Usage Data

  • Analytics

    • Google Analytics, Meta Events Manager and HubSpot Analytics

      Personal Data: Trackers; Usage Data

    • Google Analytics 4

      Personal Data: browser information; city; device information; number of Users; session statistics; Trackers; Usage Data

  • Contacting the User

    • Contact form

      Personal Data: email address; first name; last name; phone number

    • Mailing list or newsletter

      Personal Data: email address; first name; last name; Trackers; Usage Data

  • Displaying content from external platforms

    • Font Awesome

      Personal Data: Trackers; Usage Data

    • Google Maps widget

      Personal Data: Usage Data

  • Heat mapping and session recording

    • Microsoft Clarity

      Personal Data: country

  • Hosting and backend infrastructure

    • Amazon Web Services (AWS)

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Managing contacts and sending messages

    • HubSpot Email

      Personal Data: email address; Trackers; Usage Data

  • Remarketing and behavioral targeting

    • Adobe Audience Manager, Criteo Dynamic Retargeting and Google Ads Remarketing

      Personal Data: Trackers; Usage Data

  • SPAM protection

    • Google reCAPTCHA

      Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

  • Tag Management

    • Google Tag Manager

      Personal Data: Trackers; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

• • Booking Engine and Invoicing Technology

    Our booking engine and invoicing technology is a platform provided by Travtech, Inc., called "Cruisebase", which follows Travtech's information policy specific to privacy protection. This is the primary way we collect much of the personal data on our customers. The privacy policy of Travtech can be found at http://www.travtech.com/privacy-policy, and it includes much of how our data is collected, stored and protected for our customers. Any requests concerning cybersecurity or the deletion of data may be directed to the CISO@cruise.com.
    
    In the course of providing our services and completing the business transaction, we do collect or receive your personal data. You may be submitting your data through our website or directly to one of our sales and service staff members, an affiliate of Cruise.com, or other representatives of Cruise.com. (NOTE: We do record phone conversations with our customers and data can be collected in that manner. We use those recorded conversations to improve our service to the customer and for training purposes, and as a record of any real or potential transaction). The vast majority of this personal data is collected though our booking engine and invoicing technology, which are the software products of our third-party service provider, Travtech, Inc. The privacy policy of Travtech can be found at http://www.travtech.com/privacy-policy. The data we collect depends on the context of your interactions with Cruise.com and the choices you make, the services and features you use, and whether you use our website or contact a live agent or representative.

  • Preference Cookies

    Preference Cookies store the User preferences detected on this Website in the local domain such as, for example, their timezone and region.

Contact information

• • Owner and Data Controller

    Cruise.com
    255 E. Dania Beach Blvd,
    Dania Beach, Florida 33004

    Owner contact email: customersupport@cruise.com