Owner and Data Controller
Tannico S.r.l. - Corso Garibaldi, 86 20121 Milano (Italia)
Responsabile della Protezione dei Dati (DPO o RDP):
QUBIT Law Firm - e-mail: dpo@tannico.it
Owner contact email: info@tannico.it
Types of Data collected
Among the types of Personal Data that Tannico collects, by itself or through third parties, there are:
email address; Tracker; Usage Data; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Data communicated while using the service; first name; last name; geographic position; gender; phone number; address; password; VAT Number; country; city; various types of Data; username; payment info; purchase history; billing address; device information; shipping address.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using Tannico.
Unless specified otherwise, all Data requested by Tannico is mandatory and failure to provide this Data may make it impossible for Tannico to provide its services. In cases where Tannico specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by Tannico or by the owners of third-party services used by Tannico serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.
Users are responsible for any third-party Personal Data obtained, published or shared through Tannico.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of Tannico (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Retention time
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:
Contacting the User, Remarketing and behavioral targeting, Advertising, Registration and authentication, Displaying content from external platforms, Access to third-party accounts, Tag Management, Content performance and features testing (A/B testing), Heat mapping and session recording, Infrastructure monitoring, Content commenting, Analytics, Interaction with live chat platforms, Managing data collection and online surveys, Managing support and contact requests, Handling productivity related activity , Platform services and hosting, Collection of privacy-related preferences, Registration and authentication provided directly by Tannico, Data transfer outside the EU, Hosting and backend infrastructure, Handling payments and Interaction with data collection platforms and other third parties.
For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.
Facebook permissions asked by Tannico
Tannico may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. This service allows Tannico to connect with the User's account on the Facebook social network, provided by Facebook Inc.
For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy.
The permissions asked are the following:
By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.
About Me
Provides access to the 'About Me' section of the profile.
Access private data
Access the User's and friends' private data.
Birthday
Provides access to the birthday.
Custom User Actions
Allows the app retrieve the actions published by another application as specified by the app namespace.
Email
Provides access to the User's primary email address.
Trackers
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
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Access to third-party accounts
This type of service allows Tannico to access Data from your account on a third-party service and perform actions with it.
These services are not activated automatically, but require explicit authorization by the User.
Facebook account access (Meta Platforms, Inc.)
This service allows Tannico to connect with the User's account on the Facebook social network, provided by Meta Platforms, Inc.
Permissions asked: About Me; Access private data; Birthday; Custom User Actions; Email; Trackers.
Legal basis for processing: Consent.
Place of processing: United States – Privacy Policy.
Legal basis for data transfer: Standard data protection clauses.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: identifiers; personal information; internet or other electronic network activity information.
This processing constitutes:
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Advertising
This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on Tannico, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use Trackers for identifying Users, behavioral retargeting i.e. displaying ads tailored to the User’s interests and behavior, or to measure ads performance. For more information, please check the privacy policies of the relevant services.
Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.
Google Ads conversion tracking (Google Ireland Limited)
Google Ads conversion tracking is an analytics service provided by Google Ireland Limited that connects data from the Google Ads advertising network with actions performed on Tannico.
Personal Data processed: Trackers; Usage Data.
Legal basis for processing: Consent.
Place of processing: Ireland – Privacy Policy.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
Meta ads conversion tracking (Meta pixel) (Meta Platforms Ireland Limited)
Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms Ireland Limited that connects data from the Meta Audience Network with actions performed on Tannico. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.
Personal Data processed: Trackers; Usage Data.
Legal basis for processing: Consent.
Place of processing: Ireland – Privacy Policy – Opt out.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
Microsoft Advertising (Microsoft Corporation)
Microsoft Advertising is an advertising service provided by Microsoft Corporation.
Personal Data processed: Tracker; Usage Data.
Legal basis for processing: Consent.
Place of processing: United States – Privacy Policy – Opt Out.
Legal basis for data transfer: Appropriate safeguards.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Tradedoubler (Tradedoubler)
Tradedoubler is an advertising service provided by TradeDoubler AG.
For more information on the use of TradeDoubler Cookies and how to block them, please visit: Tradedoubler's targeting technologies.
Personal Data processed: Tracker; Usage Data.
Legal basis for processing: Consent.
Place of processing: Sweden – Privacy Policy – Opt Out.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Criteo (Criteo SA)
Criteo is an advertising service provided by Criteo SA.
Personal Data processed: Tracker; Usage Data.
Legal basis for processing: Consent.
Place of processing: France – Privacy Policy – Opt Out.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
VinoClic (Filippo Ronco Ditta individuale)
VinoClic is an advertising service provided by Filippo Ronco Ditta individuale.
Personal Data processed: Tracker; Usage Data.
Legal basis for processing: Consent.
Place of processing: Italy – Privacy Policy – Opt Out.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Webgains (Webgains Ltd (ad pepper media GmbH))
Webgains is an advertising service provided by Webgains Ltd.
Personal Data processed: Tracker; Usage Data.
Legal basis for processing: Consent.
Place of processing: United Kingdom – Privacy Policy – Opt out.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
MainAd (mainADV S.R.L)
MainAd is an advertising service provided by mainADV S.R.L.
Personal Data processed: Tracker; Usage Data.
Legal basis for processing: Consent.
Place of processing: Italy – Privacy Policy.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Meta Audience Network (Meta Platforms Ireland Limited)
Meta Audience Network is an advertising service provided by Meta Platforms Ireland Limited In order to understand Meta's use of Data, consult Meta's data policy.
Tannico may use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Meta Audience Network service. One of the ways Audience Network shows ads is by using the User's ad preferences. The User can control this in the Facebook ad settings.
Users may opt-out of certain Audience Network targeting through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Audience Network related sections of this privacy policy, if available.
Personal Data processed: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data.
Legal basis for processing: Consent.
Place of processing: Ireland – Privacy Policy – Opt out.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Meta Lookalike Audience (Meta Platforms Ireland Limited)
Meta Lookalike Audience is an advertising and behavioral targeting service provided by Meta Platforms Ireland Limited that uses Data collected through Meta's Custom Audience in order to display ads to Users with similar behavior to Users who are already in a Custom Audience list on the basis of their past use of Tannico or engagement with relevant content across Meta's apps and services.
On the basis of these Data, personalized ads will be shown to Users suggested by Meta Lookalike Audience.
Users can opt out of Meta's use of Trackers for ads personalization by visiting this opt-out page.
Personal Data processed: Tracker; Usage Data.
Legal basis for processing: Consent.
Place of processing: Ireland – Privacy Policy – Opt out.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Fanplayr (Fanplayr, Inc.)
Fanplayr is an advertising and behavioral targeting service provided by Fanplayr, Inc, which provides analytics and allows Tannico to display popups with the purpose to communicate with the User in a targeted fashion or to collect email addresses. Fanplayr also allows Tannico to send push notifications to the User, personalized on the basis of their behavior on Tannico, for the purpose of direct marketing.
Personal Data processed: geographic position; Tracker; Usage Data.
Legal basis for processing: Consent.
Place of processing: United States – Privacy Policy.
Legal basis for data transfer: Appropriate safeguards.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information; geolocation data.
This processing constitutes:
- a Sale in California
- a Sharing in California
Clerk.io (Clerk.io ApS)
Clerk.io is an advertising and behavioral targeting service provided by Clerk.io ApS, which provides analytics and allows Tannico to display personalized search results, recommendations and content.
Personal Data processed: Usage Data.
Legal basis for processing: Contract.
Place of processing: Denmark – Privacy Policy.
Data retention period: Keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law).
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
RTB House (RTB House S.A.)
RTB House is an advertising service provided by RTB House S.A.
Personal Data processed: Trackers; Usage Data.
Legal basis for processing: Consent.
Place of processing: Poland – Privacy Policy – Opt out.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
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Analytics
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Facebook Analytics for Apps (Meta Platforms Ireland Limited)
Facebook Analytics for Apps is an analytics service provided by Meta Platforms Ireland Limited
Personal Data processed: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service.
Legal basis for processing: Contract.
Place of processing: Ireland – Privacy Policy.
Data retention period: Keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law).
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
Google Analytics (Universal Analytics) with anonymized IP (Google Ireland Limited)
Google Analytics (Universal Analytics) is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of Tannico, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
This integration of Google Analytics anonymizes your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.
In order to understand Google's use of Data, consult Google's partner policy.
Personal Data processed: Tracker; Usage Data.
Legal basis for processing: Contract.
Place of processing: Ireland – Privacy Policy – Opt Out.
Data retention period: Keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law).
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
MixPanel (MixPanel)
MixPanel is an analytics service provided by Mixpanel Inc.
Personal Data processed: Trackers; Usage Data.
Legal basis for processing: Consent.
Place of processing: United States – Privacy Policy – Opt Out.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in Virginia, Colorado, Connecticut, Utah, Texas, Oregon and Montana
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Collection of privacy-related preferences
This type of service allows Tannico to collect and store Users’ preferences related to the collection, use, and processing of their personal information, as requested by the applicable privacy legislation.
iubenda Privacy Controls and Cookie Solution (iubenda srl)
The iubenda Privacy Controls and Cookie Solution allows the Owner to collect and store Users’ preferences related to the processing of personal information, and in particular to the use of Cookies and other Trackers on Tannico.
Personal Data processed: Trackers.
Legal basis for processing: Legal obligation.
Place of processing: Italy – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
iubenda Consent Database (iubenda srl)
The iubenda Consent Database allows to store and retrieve records of Users’ consent to the processing of Personal Data, and information and preferences expressed in relation to the provided consent.
In order to do so, it makes use of a Tracker that temporarily stores pending information on the User’s device until it is processed by the API. The Tracker (a browser feature called localStorage) is at that point deleted.
Personal Data processed: Data communicated while using the service; Trackers.
Legal basis for processing: Legal obligation.
Place of processing: Italy – Privacy Policy.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
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Contacting the User
Mailing list or newsletter (Tannico)
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning Tannico. Your email address might also be added to this list as a result of signing up to Tannico or after making a purchase.
Personal Data processed: email address.
Category of Personal Information collected according to the CCPA: identifiers.
This processing constitutes:
- a Sale in Virginia, Colorado, Connecticut, Utah, Texas, Oregon and Montana
Phone contact (Tannico)
Users that provided their phone number might be contacted for commercial or promotional purposes related to Tannico, as well as for fulfilling support requests.
Personal Data processed: phone number.
Legal basis for processing: Consent.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: identifiers.
This processing constitutes:
Contact by email (Tannico)
Users who have provided their email address may be contacted to receive messages containing information related to Tannico, as well as to fulfill support requests.
Personal data processed: email.
Legal basis for processing: Contract.
Period of Data Retention: Retention of data for the entire duration of the contract (upon termination of the contract, if applicable, for as long as required by applicable law).
This processing constitutes:
WhatsApp Business (WhatsApp LLC)
WhatsApp is a multi-platform messaging application provided by WhatsApp LLC. The application will be used by Tannico to provide the "personal sommelier" service and send information to Users, as well as to fulfil support requests.
Personal data processed: telephone number.
Place of processing: United States - Privacy Policy.
Legal basis for processing: Consent.
Data retention period: Keeping the Data until consent is withdrawn.
This processing constitutes:
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Content commenting
Content commenting services allow Users to make and publish their comments on the contents of Tannico.
Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.
Facebook Comments (Meta Platforms Ireland Limited)
Facebook Comments is a content commenting service provided by Meta Platforms Ireland Limited enabling the User to leave comments and share them on the Facebook platform.
Personal Data processed: Tracker; Usage Data.
Legal basis for processing: Consent.
Place of processing: Ireland – Privacy Policy.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
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Content performance and features testing (A/B testing)
The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of Tannico.
Google Optimize (Google Ireland Limited)
Google Optimize is an A/B testing service provided by Google Ireland Limited ("Google").
Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
Personal Data processed: Tracker; Usage Data.
Legal basis for processing: Consent.
Place of processing: Ireland – Privacy Policy.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
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Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of Tannico and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
Google Fonts (Google Ireland Limited)
Google Fonts is a typeface visualization service provided by Google Ireland Limited that allows Tannico to incorporate content of this kind on its pages.
Personal Data processed: Tracker; Usage Data.
Legal basis for processing: Contract.
Place of processing: Ireland – Privacy Policy.
Data retention period: Keeping the Data for the duration of the contract.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
YouTube video widget (Google Ireland Limited)
YouTube is a video content visualization service provided by Google Ireland Limited that allows Tannico to incorporate content of this kind on its pages.
Personal Data processed: Tracker; Usage Data.
Legal basis for processing: Contract.
Place of processing: Ireland – Privacy Policy.
Data retention period: Keeping the Data for the duration of the contract.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
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Handling payments
Unless otherwise specified, Tannico processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. Tannico isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
PayPal (PayPal Inc.)
PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.
Personal Data processed: billing address; device information; email address; first name; last name; password; payment info; phone number; purchase history; Trackers; Usage Data; username; various types of Data as specified in the privacy policy of the service.
Legal basis for processing: Contract.
Place of processing: See the PayPal privacy policy – Privacy Policy.
Data retention period: Keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law).
Category of Personal Information collected according to the CCPA: identifiers; commercial information; internet or other electronic network activity information.
This processing constitutes:
- a Sale in Virginia, Colorado, Connecticut, Utah, Texas, Oregon and Montana
Braintree (PayPal (Europe) S.a.r.l. et Cie, S.C.A.)
Braintree is a payment service provided by Braintree, a division of PayPal (Europe) S.a.r.l. et Cie, S.C.A.
Personal Data processed: billing address; email address; first name; last name; payment info; phone number; purchase history; shipping address; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service.
Legal basis for processing: Contract.
Place of processing: See the Braintree privacy policy – Privacy Policy.
Data retention period: Keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law).
Category of Personal Information collected according to the CCPA: identifiers; commercial information; internet or other electronic network activity information.
Apple Pay (Apple Inc.)
Apple Pay is a payment service provided by Apple Inc., which allows Users to make payments using their mobile phones.
Personal Data processed: billing address; email address; first name; last name; payment info; phone number; purchase history; shipping address; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service.
Legal basis for processing: Contract.
Place of processing: United States – Privacy Policy.
Data retention period: Keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law).
Category of Personal Information collected according to the CCPA: identifiers; commercial information; internet or other electronic network activity information.
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Handling productivity related activity
This type of service helps the Owner to manage tasks, collaboration and, in general, activities related to productivity. In using this type of service, Data of Users will be processed and may be retained, depending on the purpose of the activity in question.
These services may be integrated with a wide range of third-party services disclosed within this privacy policy to enable the Owner to import or export Data needed for the relative activity.
Google Workspace (Google Ireland Limited)
Google Workspace is an integrated suite of cloud-based productivity, collaboration and storage services provided by Google Ireland Limited. Gmail or other G Suite services are not scanned by Google for advertising purposes. In addition, Google does not collect or use data inside these services for advertising purposes in any other way.
Personal Data processed: address; city; country; Data communicated while using the service; email address; first name; gender; last name; password; phone number; Usage Data; VAT Number.
Legal basis for processing: Contract.
Place of processing: Ireland – Privacy Policy.
Data retention period: Keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law).
Category of Personal Information collected according to the CCPA: identifiers; biometric information; internet or other electronic network activity information.
This processing constitutes:
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Heat mapping and session recording
Heat mapping services are used to display the areas of Tannico that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
Some of these services may record sessions and make them available for later visual playback.
Hotjar Heat Maps & Recordings (Hotjar Ltd.)
Hotjar is a session recording and heat mapping service provided by Hotjar Ltd.
Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.
Personal Data processed: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service.
Legal basis for processing: Consent.
Place of processing: Malta – Privacy Policy – Opt Out.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
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Hosting and backend infrastructure
This type of service has the purpose of hosting Data and files that enable Tannico to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of Tannico.
Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Amazon Web Services (AWS) (Amazon Web Services, Inc.)
Amazon Web Services (AWS) is a hosting and backend service provided by Amazon Web Services, Inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Legal basis for processing: Contract.
Place of processing: Ireland – Privacy Policy.
Data retention period: Keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law).
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
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Infrastructure monitoring
This type of service allows Tannico to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of Tannico.
New Relic (New Relic)
New Relic is a monitoring service provided by New Relic Inc.
The way New Relic is integrated means that it filters all traffic of Tannico, i.e., communication between the Application and the User's browser or device, while also allowing analytical data on Tannico to be collected.
Personal Data processed: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service.
Legal basis for processing: Contract.
Place of processing: United States – Privacy Policy.
Data retention period: Keeping the Data for the duration of the contract.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
Datadog (Datadog, Inc.)
Datadog is a monitoring service provided by Datadog, Inc.
The way Datadog is integrated means that it filters all traffic of Tannico, i.e., communication between the Application and the User's browser or device, while also allowing analytical data on Tannico to be collected.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Legal basis for processing: Contract.
Place of processing: Germany – Privacy Policy.
Data retention period: Keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law).
Category of Personal Information collected according to the CCPA: identifiers.
This processing constitutes:
Rollbar (Rollbar, Inc.)
Rollbar is a monitoring service provided by Rollbar, Inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Legal basis for processing: Contract.
Place of processing: United States – Privacy Policy.
Data retention period: Keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law).
Category of Personal Information collected according to the CCPA: identifiers.
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Interaction with data collection platforms and other third parties
This type of service allows Users to interact with data collection platforms or other services directly from the pages of Tannico for the purpose of saving and reusing data.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.
Google Forms (embedded) (Google LLC)
Google Forms (embedded) is a service for interacting with the Google data collection platform provided by Google LLC.
Personal Data processed: Trackers.
Legal basis for processing: Consent.
Place of processing: United States – Privacy Policy.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
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Interaction with live chat platforms
This type of service allows Users to interact with third-party live chat platforms directly from the pages of Tannico, in order to contact and be contacted by Tannico‘s support service.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.
Facebook Messenger Customer Chat (Meta Platforms Ireland Limited)
The Facebook Messenger Customer Chat is a service for interacting with the Messenger instant messaging app and platform provided by Meta Platforms Ireland Limited.
Personal Data processed: Data communicated while using the service; Tracker; Usage Data.
Legal basis for processing: Consent.
Place of processing: Ireland – Privacy Policy.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
Heres Chatbot (Heres s.r.l.)
Heres is a chatbot service provided by Heres s.r.l.
Personal data processed: Data communicated during the use of the service; Usage Data; Tracking Tool.
Place of processing: Italy - Privacy Policy.
Legal basis for processing: Contract.
Data retention period: Keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law).
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Managing data collection and online surveys
This type of service allows Tannico to manage the creation, deployment, administration, distribution and analysis of online forms and surveys in order to collect, save and reuse Data from any responding Users.
The Personal Data collected depend on the information asked and provided by the Users in the corresponding online form.
These services may be integrated with a wide range of third-party services to enable the Owner to take subsequent steps with the Data processed - e.g. managing contacts, sending messages, analytics, advertising and payment processing.
Meta lead ads (Meta Platforms Ireland Limited)
Meta lead ads is an advertising and data collection service provided by Meta Platforms Ireland Limited that allows form-based ads to be shown to Users pre-populated with Personal Data from their Facebook profiles, such as names and email addresses. Depending on the type of advertisement, Users may be requested to provide further information.
Form submission results in the collection and processing of these Data by the Owner under this privacy policy, and only for the specific purpose outlined on the form and/or inside this privacy policy, where provided.
Users may exercise their rights, at any time, including the right to withdraw their consent to the processing of their Data, as specified in the section containing information about User rights in this privacy policy.
Personal Data processed: email address; first name; last name.
Legal basis for processing: Consent.
Place of processing: Ireland – Privacy Policy – Opt out.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: identifiers.
This processing constitutes:
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Managing support and contact requests
This type of service allows Tannico to manage support and contact requests received via email or by other means, such as the contact form.
The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).
Zendesk (Zendesk, Inc.)
Zendesk is a support and contact request management service provided by Zendesk Inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Legal basis for processing: Contract.
Place of processing: United States – Privacy Policy.
Legal basis for data transfer: Appropriate safeguards.
Data retention period: Keeping the Data for the duration of the contract.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
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Platform services and hosting
These services have the purpose of hosting and running key components of Tannico, therefore allowing the provision of Tannico from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.
Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Google Play Store (Google Ireland Limited)
Tannico is distributed on the Google Play Store, a platform for the distribution of mobile apps, provided by Google Ireland Limited.
By virtue of being distributed via this app store, Google collects usage and diagnostics data and share aggregate information with the Owner. Much of this information is processed on an opt-in basis.
Users may opt-out of this analytics feature directly through their device settings. More information on how to manage analysis settings can be found on this page.
Personal Data processed: Usage Data.
Legal basis for processing: Contract.
Place of processing: Ireland – Privacy Policy.
Data retention period: Keeping the Data for the duration of the contract.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
App Store Connect (Apple Inc.)
Tannico is distributed on Apple's App Store, a platform for the distribution of mobile apps, provided by Apple Inc.
App Store Connect enables the Owner to manage Tannico on Apple's App Store. Depending on the configuration, App Store Connect provides the Owner with analytics data on user engagement and app discovery, marketing campaigns, sales, in-app purchases, and payments to measure the performance of Tannico.
App Store Connect only collects such data from Users who have agreed to share them with the Owner. Users may find more information on how to opt out via their device settings here.
Personal Data processed: Usage Data.
Legal basis for processing: Contract.
Place of processing: United States – Privacy Policy.
Legal basis for data transfer: Appropriate safeguards.
Data retention period: Keeping the Data for the duration of the contract.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
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Registration and authentication
By registering or authenticating, Users allow Tannico to identify them and give them access to dedicated services.
Depending on what is described below, third parties may provide registration and authentication services. In this case, Tannico will be able to access some Data, stored by these third-party services, for registration or identification purposes.
Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to find out more, please refer to the description of each service.
Facebook Authentication (Meta Platforms Ireland Limited)
Facebook Authentication is a registration and authentication service provided by Meta Platforms Ireland Limited and is connected to the Facebook social network.
Personal Data processed: Tracker; various types of Data as specified in the privacy policy of the service.
Legal basis for processing: Contract.
Place of processing: Ireland – Privacy Policy.
Data retention period: Keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law).
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
Sign in with Apple (Apple Inc.)
Sign in with Apple is a registration and authentication service provided by Apple Inc. In cases where Users are required to provide their email address, Sign in with Apple may generate a private relay address on behalf of Users that automatically forwards messages to their verified personal email account - therefore shielding their actual email address from the Owner.
Personal Data processed: email address; first name; last name; password.
Legal basis for processing: Contract.
Place of processing: United States – Privacy Policy.
Data retention period: Keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law).
Category of Personal Information collected according to the CCPA: identifiers.
This processing constitutes:
Google OAuth (Google Ireland Limited)
Google OAuth is a registration and authentication service provided by Google Ireland Limited and is connected to the Google network.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: Ireland – Privacy Policy.
Category of Personal Information collected according to the CCPA: identifiers.
This processing constitutes:
- a Sale in the United States
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Registration and authentication provided directly by Tannico
By registering or authenticating, Users allow Tannico to identify them and give them access to dedicated services. The Personal Data is collected and stored for registration or identification purposes only. The Data collected are only those necessary for the provision of the service requested by the Users.
Direct registration (Tannico)
The User registers by filling out the registration form and providing the Personal Data directly to Tannico.
Personal Data processed: email address; password.
Legal basis for processing: Contract.
Data retention period: Keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law).
Category of Personal Information collected according to the CCPA: identifiers.
This processing constitutes:
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Remarketing and behavioral targeting
This type of service allows Tannico and its partners to inform, optimize and serve advertising based on past use of Tannico by the User.
This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
Some services offer a remarketing option based on email address lists.
Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.
Google Ads Remarketing (Google Ireland Limited)
Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google Ireland Limited that connects the activity of Tannico with the Google Ads advertising network and the DoubleClick Cookie.
In order to understand Google's use of Data, consult Google's partner policy.
Users can opt out of Google's use of Trackers for ads personalization by visiting Google's Ads Settings.
Personal Data processed: Tracker; Usage Data.
Legal basis for processing: Consent.
Place of processing: Ireland – Privacy Policy – Opt Out.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Remarketing with Google Analytics (Google Ireland Limited)
Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google Ireland Limited that connects the tracking activity performed by Google Analytics and its Trackers with the Google Ads advertising network and the Doubleclick Cookie.
Personal Data processed: Tracker; Usage Data.
Legal basis for processing: Consent.
Place of processing: Ireland – Privacy Policy – Opt Out.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Facebook Remarketing (Meta Platforms Ireland Limited)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms Ireland Limited that connects the activity of Tannico with the Meta Audience Network.
Personal Data processed: Tracker; Usage Data.
Legal basis for processing: Consent.
Place of processing: Ireland – Privacy Policy – Opt Out.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Criteo Dynamic Retargeting (Criteo SA)
Criteo Dynamic Retargeting is a remarketing and behavioral targeting service provided by Criteo SA., that connects the activity of Tannico with the Criteo advertising network.
Personal Data processed: Tracker; Usage Data.
Legal basis for processing: Consent.
Place of processing: France – Privacy Policy – Opt Out.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Meta Custom Audience (Meta Platforms Ireland Limited)
Meta Custom Audience is a remarketing and behavioral targeting service provided by Meta Platforms Ireland Limited that connects the activity of Tannico with the Meta Audience Network.
Users can opt out of Meta's use of Trackers for ads personalization by visiting this opt-out page.
Personal Data processed: email address; Tracker.
Legal basis for processing: Consent.
Place of processing: Ireland – Privacy Policy – Opt out.
Data retention period: Keeping the Data until consent is withdrawn.
Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
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Tag Management
This type of service helps the Owner to manage the tags or scripts needed on Tannico in a centralized fashion.
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.
Google Tag Manager (Google Ireland Limited)
Google Tag Manager is a tag management service provided by Google Ireland Limited.
Personal Data processed: Usage Data.
Legal basis for processing: Contract.
Place of processing: Ireland – Privacy Policy.
Data retention period: Keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law).
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
Information on opting out of interest-based advertising
In addition to any opt-out feature provided by
any of the services listed in this document, Users may learn more on
how to generally opt out of interest-based advertising within the
dedicated section of the Cookie Policy.
Further information about the processing of Personal Data
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Analysis and predictions based on the User’s Data (“profiling”)
The Owner may use the Personal and Usage Data collected through Tannico to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.
The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.
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Automated decision-making
Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on Users, is taken solely by technological means, without any human intervention.
Tannico may use the Users' Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document.
Tannico adopts automated decision-making processes as far as necessary to enter into or perform a contract between Users and Owner, or on the basis of the Users' explicit consent, where such consent is required by the law.
Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.
The rationale behind automated decision-making is:
- to enable or otherwise improve the decision-making process;
- to grant Users fair and unbiased treatment based on consistent and uniform criteria;
- to reduce the potential harm derived from human error, personal bias and the like which may potentially lead to discrimination or imbalance in the treatment of individuals etc.;
- to reduce the risk of Users' failure to meet their obligation under a contract.
To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within Tannico, Users can check the relevant sections in this document.
Consequences of automated decision-making processes for Users and rights of Users subjected to it
As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken.
In particular, Users have the right to:
- obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
- challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
- request and obtain from the Owner human intervention on such processing.
To learn more about the Users' rights and the means to exercise them, Users are invited to consult the section of this document relating to the rights of Users.
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Push notifications
Tannico may send push notifications to the User to achieve the purposes outlined in this privacy policy.
Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for Tannico, some or all of the apps on the particular device.
Users must be aware that disabling push notifications may negatively affect the utility of Tannico.
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Selling goods and services online
The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Tannico depends on the payment system used.
Cookie Policy
Tannico uses Trackers. To learn more, Users may consult the Cookie Policy.
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
- Users have given their consent for one or more specific purposes.
- provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
- processing is necessary for compliance with a legal obligation to which the Owner is subject;
- processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
- processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Further information about retention time
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
- Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The rights of Users based on the General Data Protection Regulation (GDPR)
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following, to the extent permitted by law:
- Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
- Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
- Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
- Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
- Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
- Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
- Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.
Transfer of Personal Data outside of the European Union
Data transfer abroad based on standard contractual clauses
If this is the legal basis, the transfer of Personal Data from the EU to third countries is carried out by the Owner according to “standard contractual clauses” provided by the European Commission.
This means that Data recipients have committed to process Personal Data in compliance with the data protection standards set forth by EU data protection legislation. For further information, Users are requested to contact the Owner through the contact details provided in the present document.
Further information for Users
in Switzerland
This section applies to Users in Switzerland, and, for such Users, supersedes any other possibly divergent or conflicting information contained in the privacy policy.
Further details regarding the categories of Data processed, the purposes of processing, the categories of recipients of the personal data, if any, the retention period and further information about Personal Data can be found in the section titled “Detailed information on the processing of Personal Data” within this document.
The rights of Users according to the Swiss Federal Act on Data Protection
Users may exercise certain rights regarding their Data within the limits of law, including the following:
- right of access to Personal Data;
- right to object to the processing of their Personal Data (which also allows Users to demand that processing of Personal Data be restricted, Personal Data be deleted or destroyed, specific disclosures of Personal Data to third parties be prohibited);
- right to receive their Personal Data and have it transferred to another controller (data portability);
- right to ask for incorrect Personal Data to be corrected.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible, providing Users with the information required by law.
Further information for Users
in the United States
This part of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the business running Tannico and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).
The information contained in this section applies to all Users (Users are referred to below, simply as “you”, “your”, “yours”), who are residents in the following states: California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon and Montana.
For such Users, this information supersedes any other possibly divergent or conflicting provisions contained in the privacy policy.
This part of the document uses the term Personal Information
(and Sensitive Personal Information).
Notice at collection
The following Notice at collection provides you with timely notice about the categories of Personal Information collected or disclosed in the past 12 months so that you can exercise meaningful control over our use of that Information.
While such categorization of Personal Information is mainly based on California privacy laws, it can also be helpful for anyone who is not a California resident to get a general idea of what types of Personal Information are collected.
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Identifiers
Personal Information collected or disclosed:
email address, About Me, Birthday, Email, Custom User Actions, Access private data, Trackers, Tracker, Usage Data, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example), first name, last name, gender, phone number, address, country, city, Data communicated while using the service, various types of Data as specified in the privacy policy of the service, purchase history, billing address, device information, shipping address
Sensitive Personal Information collected or disclosed ℹ️:
password, VAT Number, username, payment info
Purposes:
- Contacting the User
- Access to third-party accounts
- Remarketing and behavioral targeting
- Advertising
- Managing data collection and online surveys
- Handling productivity related activity
- Registration and authentication provided directly by Tannico
- Registration and authentication
- Infrastructure monitoring
- Further information about Personal Data
- Handling payments
Retention period:
keeping the Data until consent is withdrawn, keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law)
Sold or Shared ℹ️:
Yes
Targeted Advertising: ℹ️:
Yes
Third-parties: Tannico, Meta Platforms Ireland Limited, Google Ireland Limited, Apple Inc., Datadog, Inc., PayPal Inc., PayPal (Europe) S.a.r.l. et Cie, S.C.A., Rollbar, Inc.
Service providers or contractors: Tannico, Tannico
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Internet or other electronic network activity information
Personal Information collected or disclosed:
Tracker, Usage Data, Trackers, various types of Data as specified in the privacy policy of the service, About Me, Birthday, Email, Custom User Actions, Access private data, email address, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example), Data communicated while using the service, geographic position, first name, last name, gender, phone number, address, country, city, various types of Data, purchase history, billing address, device information, shipping address
Sensitive Personal Information collected or disclosed ℹ️:
password, VAT Number, username, payment info
Purposes:
- Remarketing and behavioral targeting
- Advertising
- Registration and authentication
- Displaying content from external platforms
- Access to third-party accounts
- Tag Management
- Content performance and features testing (A/B testing)
- Heat mapping and session recording
- Infrastructure monitoring
- Content commenting
- Analytics
- Interaction with live chat platforms
- Managing support and contact requests
- Handling productivity related activity
- Further information about Personal Data
- Platform services and hosting
- Collection of privacy-related preferences
- Data transfer outside the EU
- Hosting and backend infrastructure
- Handling payments
- Interaction with data collection platforms and other third parties
Retention period:
keeping the Data until consent is withdrawn, keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law), keeping the Data for the duration of the contract
Sold or Shared ℹ️:
Yes
Targeted Advertising: ℹ️:
Yes
Third-parties: Google Inc., Facebook, Inc., Microsoft Corporation, Tradedoubler, Tannico, Criteo SA, Filippo Ronco Ditta individuale, Webgains Ltd (ad pepper media GmbH), mainADV S.R.L, Hotjar Ltd., New Relic, Google Ireland Limited, Meta Platforms Ireland Limited, Fanplayr, Inc., Zendesk, Inc., Clerk.io ApS, Apple Inc., iubenda srl, Amazon Web Services, Inc., RTB House S.A., PayPal Inc., PayPal (Europe) S.a.r.l. et Cie, S.C.A., Google LLC
Service providers or contractors: Tannico, MixPanel
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Personal information
Personal Information collected or disclosed:
About Me, Birthday, Email, Custom User Actions, Access private data, Trackers
Purposes:
- Access to third-party accounts
Retention period:
keeping the Data until consent is withdrawn
Sold or Shared ℹ️:
Yes
Targeted Advertising: ℹ️:
Yes
Third-parties: Tannico
-
Geolocation data
Personal Information collected or disclosed:
Tracker, geographic position, Usage Data
Retention period:
keeping the Data until consent is withdrawn
Sold or Shared ℹ️:
Yes
Targeted Advertising: ℹ️:
Yes
Third-parties: Fanplayr, Inc.
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Biometric information
Personal Information collected or disclosed:
Usage Data, first name, last name, gender, phone number, address, email address, country, city, Data communicated while using the service
Sensitive Personal Information collected or disclosed ℹ️:
password, VAT Number
Purposes:
- Handling productivity related activity
Retention period:
keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law)
Sold or Shared ℹ️:
Yes
Targeted Advertising: ℹ️:
Yes
Third-parties: Google Ireland Limited
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Commercial information
Personal Information collected or disclosed:
various types of Data as specified in the privacy policy of the service, Trackers, Usage Data, first name, last name, email address, phone number, purchase history, billing address, device information, shipping address
Sensitive Personal Information collected or disclosed ℹ️:
username, password, payment info
Retention period:
keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law)
Sold or Shared ℹ️:
Yes
Targeted Advertising: ℹ️:
Yes
Third-parties: PayPal Inc., PayPal (Europe) S.a.r.l. et Cie, S.C.A., Apple Inc.
ℹ️ You can read the definitions of these concepts inside the “Definitions and legal references section” of the privacy policy.
To know more about your rights in particular to opt out of certain processing activities and to limit the use of your sensitive personal information (“Limit the Use of My Sensitive Personal Information”) you can refer to the “Your privacy rights under US state laws” section of our privacy policy.
For more details on the collection of Personal Information, please read the section “Detailed information on the processing of Personal Data” of our privacy policy.
We won’t process your Information for unexpected purposes, or for purposes that are not reasonably necessary to and compatible with the purposes originally disclosed, without your consent.
What are the sources of the Personal Information we collect?
We collect the above-mentioned categories of Personal Information, either directly or indirectly, from you when you use Tannico.
For example, you directly provide your Personal Information when you submit requests via any forms on Tannico. You also provide Personal Information indirectly when you navigate Tannico, as Personal Information about you is automatically observed and collected.
Finally, we may collect your Personal Information from third parties that work with us in connection with the Service or with the functioning of Tannico and features thereof.
Your privacy rights under US state laws
You may exercise certain rights regarding your Personal Information. In particular, to the extent permitted by applicable law, you have:
- the right to access Personal Information: the right to know. You have the right to request that we confirm whether or not we are processing your Personal Information. You also have the right to access such Personal Information;
- the right to correct inaccurate Personal Information. You have the right to request that we correct any inaccurate Personal Information we maintain about you;
- the right to request the deletion of your Personal Information. You have the right to request that we delete any of your Personal Information;
- the right to obtain a copy of your Personal Information. We will provide your Personal Information in a portable and usable format that allows you to transfer data easily to another entity – provided that this is technically feasible;
- the right to opt out from the Sale of your Personal Information; We will not discriminate against you for exercising your privacy rights.
- the right to non-discrimination.
Additional rights for Users residing in California
In addition to the rights listed above common to all Users in the United States, as a User residing in California, you have
- The right to opt out of the Sharing of your Personal Information for cross-context behavioral advertising;
- The right to request to limit our use or disclosure of your Sensitive Personal Information to only that which is necessary to perform the services or provide the goods, as is reasonably expected by an average consumer. Please note that certain exceptions outlined in the law may apply, such as, when the collection and processing of Sensitive Personal Information is necessary to verify or maintain the quality or safety of our service.
Additional rights for Users residing in Virginia, Colorado, Connecticut, Texas, Oregon and Montana
In addition to the rights listed above common to all Users in the United States, as a User residing in Virginia, Colorado, Connecticut, Texas and Oregon, you have
- The right to opt out of the processing of your personal information for Targeted Advertising or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you;
- The right to freely give, deny or withdraw your consent for the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer.
Additional rights for users residing in Utah
In addition to the rights listed above common to all Users in the United States, as a User residing in Utah, you have
- The right to opt out of the processing of your Personal Information for Targeted Advertising;
- The right to opt out of the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer.
How to exercise your privacy rights under US state laws
To exercise the rights described above, you need to submit your request to us by contacting us via the contact details provided in this document.
For us to respond to your request, we must know who you are. We will not respond to any request if we are unable to verify your identity and therefore confirm the Personal Information in our possession relates to you. You are not required to create an account with us to submit your request. We will use any Personal Information collected from you in connection with the verification of your request solely for verification and shall not further disclose the Personal Information, retain it longer than necessary for purposes of verification, or use it for unrelated purposes.
If you are an adult, you can make a request on behalf of a child under your parental authority.
How to exercise your rights to opt out
In addition to what is stated above, to exercise your right to opt-out of Sale or Sharing and Targeted Advertising you can also use the privacy choices link provided on Tannico.
If you want to submit requests to opt out of Sale or Sharing and Targeted Advertising activities via a user-enabled global privacy control, such as for example the Global Privacy Control (“GPC”), you are free to do so and we will abide by such request in a frictionless manner.
How and when we are expected to handle your request
We will respond to your request without undue delay, but in all cases within the timeframe required by applicable law. Should we need more time, we will explain to you the reasons why, and how much more time we need.
Should we deny your request, we will explain to you the reasons behind our denial (where envisaged by applicable law you may then contact the relevant authority to submit a complaint).
We do not charge a fee to process or respond to your request unless such request is manifestly unfounded or excessive and in all other cases where it is permitted by the applicable law. In such cases, we may charge a reasonable fee or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind them.
Additional information about Data collection and processing
Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of Tannico or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
In addition to the information contained in this privacy policy, Tannico may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, Tannico and any third-party services may collect files that record interaction with Tannico (System logs) or use other Personal Data (such as the IP Address) for this purpose.
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within Tannico and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Definitions and legal references
Personal Data (or Data)
/ Personal Information (or Information)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Sensitive Personal Information
Sensitive Personal Information means any Personal Information that is not publicly available and reveals information considered sensitive according to the applicable privacy law.
Usage Data
Information collected automatically through Tannico (or third-party services employed in Tannico), which can include: the IP addresses or domain names of the computers utilized by the Users who use Tannico, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using Tannico who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Processor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of Tannico. The Data Controller, unless otherwise specified, is the Owner of Tannico.
Tannico (or this Application)
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by Tannico as described in the relative terms (if available) and on this site/application.
Sale
Sale means any exchange of Personal Information by the Owner to a third party, for monetary or other valuable consideration, as defined by the applicable privacy US state law. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the applicable law, does not constitute a Sale of your Personal Information.
Sharing
Sharing means any sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's Personal Information by the business to a third party for cross-context behavioral advertising, whether for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged, as defined by the California privacy laws. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the California privacy laws, does not constitute sharing of your Personal Information.
Targeted advertising
Targeted advertising means displaying advertisements to a consumer where the advertisement is selected based on Personal Information obtained from that consumer’s activities over time and across nonaffiliated websites or online applications to predict such consumer’s preferences or interests, as defined by the applicable privacy US state law.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Legal information
This privacy statement has been prepared based on provisions of multiple legislations.
This privacy policy relates solely to Tannico, if not stated otherwise within this document.