Privacy Policy of Trionic

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ads conversion tracking and Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

      • Microsoft Advertising

        Personal Data: Tracker; Usage Data

      • Pinterest Ads

        Personal Data: email address; Trackers; Usage Data

    • Analytics

      • Google Analytics with anonymized IP

        Personal Data: Cookies; Usage Data

      • Meta Events Manager and Matomo

        Personal Data: Trackers; Usage Data

      • Google Analytics 4

        Personal Data: browser information; city; device information; session statistics; Usage Data

    • Connecting Data

      • Zapier

        Personal Data: email address; first name; last name; phone number

    • Contacting the User

      • Contact form

        Personal Data: address; country; email address; first name; gender; last name; phone number; ZIP/Postal code

      • Phone contact

        Personal Data: phone number

      • Mailing list or newsletter

        Personal Data: email address

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Cookies; Usage Data

    • Data transfer outside the EU

      • Data transfer to countries that guarantee European standards

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Vimeo video

        Personal Data: Cookies; Usage Data

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Font Awesome

        Personal Data: Usage Data

    • Handling payments

      • PayPal, Klarna, SOFORT, Apple Pay and Google Pay

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Payment by bank transfer

        Personal Data: first name; last name; payment data

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with live chat platforms

      • Tawk.to Widget

        Personal Data: Cookies; Data communicated while using the service; Usage Data

      • Freshdesk Messaging Widget

        Personal Data: Data communicated while using the service; email address; Trackers; Usage Data

      • Crisp Widget

        Personal Data: Data communicated while using the service; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with online survey platforms

      • Interaction with online survey platforms (Riddle)

    • Interaction with support and feedback platforms

      • Elevio Widget

        Personal Data: email address; first name; last name; Usage Data

    • Location-based interactions

      • Non-continuous geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • SALESmanago Email Marketing

        Personal Data: city; email address; first name; last name; phone number; physical address; purchase history; Usage Data

    • Managing support and contact requests

      • Freshdesk

        Personal Data: Data communicated while using the service; various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by this Website

      • Direct registration

        Personal Data: email address; first name; gender; last name; phone number; physical address

    • Remarketing and behavioral targeting

      • Facebook Remarketing

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

      • jsDelivr

        Personal Data: Usage Data

    • User database management

      • SALESmanago

        Personal Data: billing address; city; contact info; country; device information; email address; first name; last name; phone number; physical address; purchase history; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Sales Manago

      This type of services makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
      These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

      Sales Manago (Benhauer LTD, Suite 635, Milton Keynes Business Centre, United Kingdom)
      Sales Manago is an email address management and message sending service provided by Benhauer LTD.

      Personal Data collected: email address.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Contact information

    • Owner and Data Controller

      Trionic Sverige AB, Märstagatan 8, SE-753 23 UPPSALA

      Owner contact email: info@trionic.com