Cookie Policy of pliability

Welcome to the cookie policy of pliability. This policy will help you understand what cookies and tracking technologies we use, how we use them and what your rights are in relation to it.

Latest update: February 06, 2026

Introduction

This document informs Users about the technologies that help pliability to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with pliability.

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent, depending on the applicable law. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

Pliability uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information — such as the presence of other Trackers — in the linked privacy policies of the respective third-party providers or by contacting the Owner.

Owner and Data Controller

pliability, LLC
1111B S Governors Ave
STE 7525
Dover, DE 19904

If you have any questions about our privacy practices or this Privacy Policy, or to exercise your rights as detailed in this Privacy Policy, please contact us at:

Owner contact email: support@pliability.com

How pliability uses Trackers

Necessary

Pliability uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Trackers managed by third parties

iubenda srl

iubenda Cookie Solution

Company: iubenda srl

Place of processing: Italy

Personal Data processed: Trackers

The iubenda Cookie Solution allows the Owner to collect and store Users’ preferences related to the processing of personal information, and in particular to the use of Cookies and other Trackers on pliability.

Personal Data processed:
  • Trackers
Service provided by:
Trackers duration:
  • _iub_cs-*: 1 year
  • usprivacy: 1 year
iubenda srl

iubenda Consent Solution

Company: iubenda srl

Place of processing: Italy

Personal Data processed: Data communicated while using the service +1

The iubenda Consent Solution allows to store and retrieve records of Users’ consent to the processing of Personal Data, and information and preferences expressed in relation to the provided consent.
In order to do so, it makes use of a Tracker that temporarily stores pending information on the User’s device until it is processed by the API. The Tracker (a browser feature called localStorage) is at that point deleted.

Personal Data processed:
  • Data communicated while using the service
  • Trackers
Service provided by:
Trackers duration:
  • ConS JS library localStorage (IUB_DATA): indefinite
  • cookie _iub_previous_preference_id: 2 years
Shopify Inc.

Shopify

Company: Shopify Inc.

Place of processing: Canada

Personal Data processed: billing address +9

Shopify is a platform provided by Shopify Inc. that allows the Owner to build, run and host an e-commerce website.

Personal Data processed:
  • billing address
  • device information
  • email address
  • first name
  • last name
  • payment info
  • phone number
  • shipping address
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _ab: 3 years
  • _customer_account_shop_sessions: 1 month
  • _identity_session: 3 years
  • _master_udr: duration of the session
  • _merchant_essential: 2 years
  • _orig_referrer: 14 days
  • _pay_session: duration of the session
  • _s: 30 minutes
  • _secure_admin_session_id: 4 months
  • _secure_admin_session_id_csrf: 4 months
  • _shopify_country: duration of the session
  • _shopify_d: duration of the session
  • _shopify_essential: 2 years
  • _shopify_essential_: 2 years
  • _shopify_evids: duration of the session
  • _shopify_fs: 1 year
  • _shopify_m: duration of the session
  • _shopify_s: 30 minutes
  • _shopify_test: 1 minute
  • _shopify_tm: duration of the session
  • _shopify_tw: duration of the session
  • _storefront_u: 1 minute
  • _tracking_consent: duration of the session
  • _y: 1 year
  • auth_state_*: 25 minutes
  • c: 2 years
  • cart: 14 days
  • cart_currency: 14 days
  • cart_ver: 14 days
  • checkout_queue_checkout_token: 2 years
  • checkout_queue_token: 2 years
  • checkout_session_token: 21 days
  • checkout_worker_session: 3 days
  • customer_account_new_login: 20 minutes
  • customer_account_preview: 7 days
  • customer_auth_provider: indefinite
  • customer_auth_session_created_at: indefinite
  • discount_code: duration of the session
  • keep_alive: duration of the session
  • localization: 14 days
  • login_with_shop_finalize: 5 minutes
  • master_device_id: 2 years
  • shopifyChatData: duration of the session
  • shopify_pay: 2 years
  • source_name: indefinite
  • storefront_digest: 2 years
Apple Inc.

App Store Connect

Company: Apple Inc.

Place of processing: United States

Personal Data processed: advertising data +9

Pliability is distributed on Apple's App Store, a platform for the distribution of mobile apps, provided by Apple Inc.

App Store Connect enables the Owner to manage pliability on Apple's App Store. Depending on the configuration, App Store Connect provides the Owner with analytics data on user engagement and app discovery, marketing campaigns, sales, in-app purchases, and payments to measure the performance of pliability. App Store Connect only collects such data from Users who have agreed to share them with the Owner. Users may find more information on how to opt out via their device settings here.

Personal Data processed:
  • advertising data
  • diagnostics
  • product interaction
  • purchase history
  • search history
  • Trackers
  • unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
  • Universally unique identifier (UUID)
  • Usage Data
  • User ID
Service provided by:
Webflow, Inc.

Webflow

Company: Webflow, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Webflow is a platform provided by Webflow, Inc. that allows the Owner to build, run and host pliability. Webflow is highly customizable and can host websites from simple blogs to complex e-commerce platforms.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Apple Inc.

Payments processed via the Apple App Store

Company: Apple Inc.

Place of processing: United States

Personal Data processed: billing address +10

Pliability uses a payment service provided by Apple Inc. that allows the Owner to offer the purchase of the app itself or in-app purchases.

Personal Data processed to complete the purchases are processed by Apple, as described in the privacy policy for the App Store.

Personal Data processed:
  • billing address
  • device information
  • email address
  • first name
  • last name
  • password
  • payment info
  • purchase history
  • Trackers
  • Usage Data
  • username
Service provided by:
Cloudflare, Inc.

Cloudflare

Company: Cloudflare, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc. The way Cloudflare is integrated means that it filters all the traffic through pliability, i.e., communication between pliability and the User's browser, while also allowing analytical data from pliability to be collected.

Personal Data processed:
  • Trackers
  • various types of Data as specified in the privacy policy of the service
Service provided by:
Trackers duration:
  • _cfuvid: indefinite
  • cf_clearance: 30 minutes
Google LLC

Google Tag Manager

Company: Google LLC

Place of processing: United States

Personal Data processed: Trackers +1

Google Tag Manager is a tag management service provided by Google LLC.

In order to understand Google's use of Data, consult their partner policy and their Business Data page.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:

Functionality

Pliability uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.

Trackers managed directly by the Owner

pliability

Mailing list or newsletter

Company: pliability

Personal Data processed: email address +2

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning pliability. Your email address might also be added to this list as a result of signing up to pliability or after making a purchase.

Personal Data processed:
  • email address
  • Trackers
  • Usage Data
Service provided by:
  • pliability

Measurement

Pliability uses Trackers to measure traffic and analyze User behavior to improve the Service.

Trackers managed by third parties

Google LLC

Google Analytics (Universal Analytics)

Company: Google LLC

Place of processing: United States

Personal Data processed: Trackers +1

Google Analytics (Universal Analytics) is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of pliability, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

In order to understand Google's use of Data, consult Google's partner policy.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • AMP_TOKEN: 1 hour
  • _ga: 2 years
  • _gac*: 3 months
  • _gat: 1 minute
  • _gid: 1 day
Google LLC

Google Analytics 4

Company: Google LLC

Place of processing: United States

Personal Data processed: browser information +8

Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of pliability, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

In order to understand Google's use of Data, consult Google's partner policy.

Personal Data processed:
  • browser information
  • city
  • device information
  • latitude (of city)
  • longitude (of city)
  • number of Users
  • session statistics
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _ga: 2 years
  • _ga_*: 2 years
AppsFlyer Ltd

Appsflyer

Company: AppsFlyer Ltd

Place of processing: Israel

Personal Data processed: Trackers +1

Appsflyer is an analytics service provided by AppsFlyer Ltd.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Amplitude Inc.

Amplitude Analytics

Company: Amplitude Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Amplitude Analytics is an analytics service provided by Amplitude Inc.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • amp_*: indefinite
Meta Platforms, Inc.

Meta Events Manager

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: browsing history +4

Meta Events Manager is an analytics service provided by Meta Platforms, Inc. By integrating the Meta pixel, Meta Events Manager can give the Owner insights into the traffic and interactions on pliability.

Personal Data processed:
  • browsing history
  • clicks
  • page views
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _fbp: 3 months
  • lastExternalReferrer: duration of the session
  • lastExternalReferrerTime: duration of the session
Microsoft Corporation

Microsoft Clarity

Company: Microsoft Corporation

Place of processing: United States

Personal Data processed: clicks +4

Microsoft Clarity is a session recording and heat mapping service provided by Microsoft Corporation. Microsoft processes or receives Personal Data via Microsoft Clarity, which in turn may be used for any purpose in accordance with the Microsoft Privacy Statement, including improving and providing Microsoft Advertising.

Personal Data processed:
  • clicks
  • interaction events
  • session duration
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • ANONCHK: 10 minutes
  • CLID: 1 year
  • MR: 7 days
  • MUID: 1 year
  • SM: duration of the session
  • _clck: 1 year
  • _clsk: 1 day
  • _cltk: indefinite

Marketing

Pliability uses Trackers to deliver personalized ads or marketing content, and to measure their performance.

Trackers managed by third parties

Intercom Inc.

Intercom

Company: Intercom Inc.

Place of processing: United States

Personal Data processed: Data communicated while using the service +5

Intercom is a User database management service provided by Intercom Inc.
Intercom can also be used as a medium for communications, either through email, or through messages within pliability. Intercom Messenger may use Trackers to recognize and track Users behavior.

Personal Data processed:
  • Data communicated while using the service
  • email address
  • Trackers
  • Universally unique identifier (UUID)
  • Usage Data
  • various types of Data as specified in the privacy policy of the service
Service provided by:
Trackers duration:
  • intercom-id-*: 10 months
  • intercom-session-*: 7 days
  • intercom-test: indefinite
X Corp.

X Ads conversion tracking

Company: X Corp.

Place of processing: United States

Personal Data processed: Trackers +1

X Ads conversion tracking is an analytics service provided by X Corp. that connects data from the X advertising network with actions performed on pliability.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • muc_ads: 2 years
  • personalization_id: 2 years
Meta Platforms, Inc.

Meta ads conversion tracking (Meta pixel)

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms, Inc. that connects data from the Meta Audience Network with actions performed on pliability. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _fbc: 3 months
  • _fbp: 3 months
  • fr: 3 months
  • lastExternalReferrer: duration of the session
  • lastExternalReferrerTime: duration of the session
Meta Platforms, Inc.

Facebook Lookalike Audience

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Facebook Lookalike Audience is an advertising and behavioral targeting service provided by Meta Platforms, Inc. that uses Data collected through Facebook Custom Audience in order to display ads to Users with similar behavior to Users who are already in a Custom Audience list on the base of their past use of pliability or engagement with relevant content across the Facebook apps and services.
On the base of these Data, personalized ads will be shown to Users suggested by Facebook Lookalike Audience.

Users can opt out of Facebook's use of Trackers for ads personalization by visiting this opt-out page.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _fbp: 3 months
  • lastExternalReferrer: duration of the session
  • lastExternalReferrerTime: duration of the session
Microsoft Corporation

Microsoft Advertising

Company: Microsoft Corporation

Place of processing: United States

Personal Data processed: Trackers +1

Microsoft Advertising is an advertising service provided by Microsoft Corporation.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • MUID: 2 years
  • _uetmsclkid: 3 months
  • _uetmsclkid: indefinite
  • _uetsid: 1 day
  • _uetsid: indefinite
  • _uetvid: 2 years
  • _uetvid: indefinite
Google LLC

Google Ads conversion tracking

Company: Google LLC

Place of processing: United States

Personal Data processed: Trackers +1

Google Ads conversion tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed on pliability.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • IDE: 2 years
  • test_cookie: 15 minutes
TikTok Inc.

TikTok conversion tracking

Company: TikTok Inc.

Place of processing: United States

Personal Data processed: device information +3

TikTok conversion tracking is an analytics and behavioral targeting service provided by TikTok Inc. that connects data from the TikTok advertising network with actions performed on pliability. The TikTok pixel tracks conversions that can be attributed to TikTok ads and enables to target groups of Users on the base of their past use of pliability.

Personal Data processed:
  • device information
  • Trackers
  • unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
  • Usage Data
Service provided by:
Trackers duration:
  • _tt_enable_cookie: 2 years
  • _ttp: 2 years
  • tt_appInfo: indefinite
  • tt_pixel_session_index: indefinite
  • tt_sessionId: indefinite
Google LLC

Google Conversion linker

Company: Google LLC

Place of processing: United States

Personal Data processed: Trackers +1

Google Conversion linker is an analytics service provided by Google LLC that connects Data from the Google advertising services with actions performed on pliability. Depending on the setup of the service, such Data might also be used for retargeting purposes.

In order to understand Google's use of Data, consult Google's partner policy.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
X Corp.

Twitter Tailored Audiences

Company: X Corp.

Place of processing: United States

Personal Data processed: email address +1

Twitter Tailored Audiences is a remarketing and behavioral targeting service provided by X Corp. that connects the activity of pliability with the Twitter advertising network.

Users can opt out from interest-based ads by going to: Personalization and Data.

Personal Data processed:
  • email address
  • Trackers
Service provided by:
Trackers duration:
  • muc_ads: 2 years
  • personalization_id: 2 years
X Corp.

Twitter Remarketing

Company: X Corp.

Place of processing: United States

Personal Data processed: Trackers +1

Twitter Remarketing is a remarketing and behavioral targeting service provided by Twitter, Inc. that connects the activity of pliability with the Twitter advertising network.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • muc_ads: 2 years
  • personalization_id: 2 years
Meta Platforms, Inc.

Facebook Custom Audience

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: email address +1

Facebook Custom Audience is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. that connects the activity of pliability with the Facebook advertising network.

Users can opt out of Facebook's use of Trackers for ads personalization by visiting this opt-out page.

Personal Data processed:
  • email address
  • Trackers
Service provided by:
Trackers duration:
  • _fbp: 3 months
  • lastExternalReferrer: duration of the session
  • lastExternalReferrerTime: duration of the session
Meta Platforms, Inc.

Facebook Remarketing

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. that connects the activity of pliability with the Facebook advertising network.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _fbp: 3 months
  • datr: 2 years
  • lastExternalReferrer: duration of the session
Google LLC

Google Ads Remarketing

Company: Google LLC

Place of processing: United States

Personal Data processed: Trackers +1

Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC that connects the activity of pliability with the Google Ads advertising network and the DoubleClick Cookie.

In order to understand Google's use of Data, consult Google's partner policy.

Users can opt out of Google's use of Trackers for ads personalization by visiting Google's Ads Settings.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • Conversion: 3 months
  • DSID: 14 days
  • FCNEC: 1 year
  • FLC: 10 seconds
  • FPAU: 3 months
  • FPGCLAW: 3 months
  • FPGCLDC: 3 months
  • FPGCLGB: 3 months
  • GCL_AW_P: 3 months
  • GED_PLAYLIST_ACTIVITY: duration of the session
  • IDE: 2 years
  • NID: 6 months
  • RUL: 1 year
  • __gads: 2 years
  • __gpi: 2 years
  • __gpi_optout: 2 years
  • __gsas: 2 years
  • _gac_<wpid>: 3 months
  • _gac_gb_<wpid>: 3 months
  • _gcl_ag: 3 months
  • _gcl_au: 3 months
  • _gcl_aw: 3 months
  • _gcl_dc: 3 months
  • _gcl_gb: 3 months
  • _gcl_gf: 3 months
  • _gcl_gs: 3 months
  • _gcl_ha: 3 months
  • ar_debug: 3 months
  • id: 2 years
  • receive-cookie-deprecation: 6 months
  • test_cookie: 15 minutes
TikTok Inc.

TikTok Remarketing

Company: TikTok Inc.

Place of processing: United States

Personal Data processed: device information +3

TikTok Remarketing is a remarketing and behavioral targeting service provided by TikTok Inc. that connects the activity of pliability with the TikTok advertising network.

Personal Data processed:
  • device information
  • Trackers
  • unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
  • Usage Data
Service provided by:
Trackers duration:
  • _tt_enable_cookie: 2 years
  • _ttp: 2 years
  • tt_appInfo: indefinite
  • tt_pixel_session_index: indefinite
  • tt_sessionId: indefinite

How to manage preferences on pliability

Users can set or update their preferences via the relevant privacy choices panel available on pliability.

With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

How to control or delete Cookies and similar technologies via your device settings

Users may use their own browser settings to:

  • See what Cookies or other similar technologies have been set on the device;
  • Block Cookies or similar technologies;
  • Clear Cookies or similar technologies from the browser.

The browser settings, however, do not allow granular control of consent by category.

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).

How to opt out of interest-based advertising

Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU and UK), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Consequences of denying the use of Trackers

Users are free to decide whether or not to allow the use of Trackers. However, please note that Trackers help pliability to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, if the User chooses to block the use of Trackers, the Owner may be unable to provide related features.