Cookie Policy of fullphysio.com
This document informs Users about the technologies that help fullphysio.com to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with fullphysio.com.
For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.
Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.
Fullphysio.com uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information — such as the presence of other Trackers — in the linked privacy policies of the respective third-party providers or by contacting the Owner.
How fullphysio.com uses Trackers
Necessary
Fullphysio.com uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.
Trackers managed by third parties
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Webflow (Webflow, Inc.)
Webflow is a platform provided by Webflow, Inc. that allows the Owner to build, run and host fullphysio.com. Webflow is highly customizable and can host websites from simple blogs to complex e-commerce platforms.
Personal Data processed: Trackers, Usage Data and various types of Data as specified in the privacy policy of the service.
Legal basis for processing: Consent.
Place of processing: United States – Privacy Policy – Opt out.
Conditions for Data transfer: Country providing an adequate level of protection.
Data retention period: 13 months.
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Stripe (Stripe Payments Europe, Limited)
Stripe is a payment service provided by Stripe Payments Europe, Limited.
Personal Data processed: billing address, email address, first name, last name, payment info, purchase history, Trackers, Usage Data and various types of Data as specified in the privacy policy of the service.
Legal basis for processing: Contract.
Place of processing: European Union – Privacy Policy.
Conditions for Data transfer: Country providing an adequate level of protection.
Data retention period: Keeping the Data as long as necessary for the establishment, exercise or defense of legal claims.
Trackers duration:
- 1: indefinite
- __Host-LinkSession: 2 years
- __stripe_mid: 1 year
- __stripe_sid: 30 minutes
- _mf: indefinite
- dashboard.banner-dismissals: duration of the session
- link.auth_session_client_secret: duration of the session
- m: 2 years
- pay_sid: 1 year
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Google Tag Manager (Google Ireland Limited)
Google Tag Manager is a tag management service provided by Google Ireland Limited.
Personal Data processed: Trackers and Usage Data.
Legal basis for processing: Consent.
Place of processing: Ireland – Privacy Policy.
Conditions for Data transfer: Country providing an adequate level of protection.
Data retention period: Keeping the Data for the time necessary to fulfill the purpose.
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iubenda Consent Database (iubenda srl)
The iubenda Consent Database allows to store and retrieve records of Users’ consent to the processing of Personal Data, and information and preferences expressed in relation to the provided consent.
In order to do so, it makes use of a Tracker that temporarily stores pending information on the User’s device until it is processed by the API. The Tracker (a browser feature called localStorage) is at that point deleted.
Personal Data processed: Data communicated while using the service, IP address and Trackers.
Legal basis for processing: Legal obligation.
Place of processing: Italy – Privacy Policy.
Conditions for Data transfer: Country providing an adequate level of protection.
Data retention period: Keeping the Data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law).
Trackers duration:
- ConS JS library localStorage (IUB_DATA): indefinite
- cookie _iub_previous_preference_id: 2 years
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iubenda Privacy Controls and Cookie Solution (iubenda srl)
The iubenda Privacy Controls and Cookie Solution allows the Owner to collect and store Users’ preferences related to the processing of personal information, and in particular to the use of Cookies and other Trackers on fullphysio.com.
Personal Data processed: IP address and Trackers.
Legal basis for processing: Consent.
Place of processing: Italy – Privacy Policy.
Conditions for Data transfer: Country providing an adequate level of protection.
Data retention period: Keeping the Data for the time necessary to fulfill the purpose.
Trackers duration:
- _iub_cs-*: 1 year
- usprivacy: 1 year
Other Trackers
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Memberstack
Memberstack is a SaaS product that helps Webflow developers add secure user accounts and payments in a fraction of the time. We enable business to launch custom software faster, reduce complexity, and save tons of money without compromising on design or functionality.
Legal basis for processing: Consent.
Conditions for Data transfer: Country providing an adequate level of protection.
Data retention period: Keeping the Data for the time necessary to fulfill the purpose.
Functionality
Fullphysio.com uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.
Trackers managed by third parties
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Crisp Widget (Crisp IM SARL)
The Crisp Widget is a service for interacting with the Crisp live chat platform provided by Crisp IM SARL.
Personal Data processed: Data communicated while using the service, Trackers, Usage Data and various types of Data as specified in the privacy policy of the service.
Legal basis for processing: Consent.
Place of processing: France – Privacy Policy.
Conditions for Data transfer: Standard data protection clauses.
Data retention period: Keeping the Data as long as necessary for the establishment, exercise or defense of legal claims.
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Make (Celonis, Inc. )
Make is a workflow automation service provided by Celonis, Inc. that automates the movement of Data between (third-party) services.
Personal Data processed: company name, country, Data communicated while using the service, date of birth, email address, financial information, first name, geographic position, interests, language, last name, payment info, phone number, profession, state, Tax ID, Trackers, Universally unique identifier (UUID), Usage Data, User ID, username and ZIP/Postal code.
Legal basis for processing: Contract.
Place of processing: United States – Privacy Policy.
Conditions for Data transfer: Country providing an adequate level of protection.
Data retention period: Keeping the Data for the time necessary to fulfill the purpose.
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RudderStack Cloud (RudderStack, Inc.)
RudderStack Cloud is a tag management service provided by RudderStack, Inc.
Personal Data processed: billing address, city, country, Data communicated while using the service, device information, email address, financial information, first name, language, last name, physical address, prefix , state, Trackers, Usage Data, User ID, username and ZIP/Postal code.
Legal basis for processing: Consent.
Place of processing: United States – Privacy Policy.
Conditions for Data transfer: Country providing an adequate level of protection.
Data retention period: Keeping the Data for the time necessary to fulfill the purpose.
Trackers duration:
- rl_anonymous_id: duration of the session
- rl_auth_token: duration of the session
- rl_group_id: duration of the session
- rl_group_trait: duration of the session
- rl_page_init_referrer: duration of the session
- rl_page_init_referring_domain: duration of the session
- rl_session: duration of the session
- rl_trait: duration of the session
- rl_user_id: duration of the session
- rudder.*.ack: duration of the session
- rudder.*.inProgress: duration of the session
- rudder.*.queue: duration of the session
- rudder.*.reclaimEnd: duration of the session
- rudder.*.reclaimStart: duration of the session
- test_rudder_cookie: 1 year
Experience
Fullphysio.com uses Trackers to improve the quality of the user experience and enable interactions with external content, networks and platforms.
Trackers managed by third parties
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Vimeo video (Vimeo, LLC)
Vimeo is a video content visualization service provided by Vimeo, LLC that allows fullphysio.com to incorporate content of this kind on its pages.
Personal Data processed: Trackers and Usage Data.
Legal basis for processing: Consent.
Place of processing: United States – Privacy Policy.
Conditions for Data transfer: Country providing an adequate level of protection.
Data retention period: Keeping the Data for the time necessary to fulfill the purpose.
Trackers duration:
- player: 1 year
- sync_active: duration of the session
- vuid: 2 years
Measurement
Fullphysio.com uses Trackers to measure traffic and analyze User behavior to improve the Service.
Trackers managed by third parties
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Google Analytics 4 (Google Ireland Limited)
Google Analytics 4 is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of fullphysio.com, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.
In order to understand Google's use of Data, consult Google's partner policy.
Personal Data processed: number of Users, session statistics, Trackers and Usage Data.
Legal basis for processing: Consent.
Place of processing: Ireland – Privacy Policy – Opt Out.
Conditions for Data transfer: Standard data protection clauses.
Trackers duration:
- _ga: 2 years
- _ga_*: 2 years
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MixPanel (MixPanel, Inc.)
MixPanel is an analytics service provided by Mixpanel Inc.
Personal Data processed: Trackers and Usage Data.
Legal basis for processing: Consent.
Place of processing: European Union – Privacy Policy.
Conditions for Data transfer: Country providing an adequate level of protection.
Data retention period: Keeping the Data for the time necessary to fulfill the purpose.
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Meta Events Manager (Meta Platforms Ireland Limited)
Meta Events Manager is an analytics service provided by Meta Platforms Ireland Limited. By integrating the Meta pixel, Meta Events Manager can give the Owner insights into the traffic and interactions on fullphysio.com.
Personal Data processed: browsing history, Data communicated while using the service, Trackers, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data.
Place of processing: Ireland – Privacy Policy – Opt out.
Data retention period: Keeping the Data until consent is withdrawn.
Trackers duration:
- _fbp: 3 months
- lastExternalReferrer: duration of the session
- lastExternalReferrerTime: duration of the session
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Hotjar Heat Maps & Recordings (Hotjar Ltd.)
Hotjar is a session recording and heat mapping service provided by Hotjar Ltd.
Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.
Personal Data processed: Trackers, Usage Data and various types of Data as specified in the privacy policy of the service.
Legal basis for processing: Consent.
Place of processing: Malta – Privacy Policy – Opt Out.
Conditions for Data transfer: Country providing an adequate level of protection.
Data retention period: 13 months.
Trackers duration:
- _hjAbsoluteSessionInProgress: 30 minutes
- _hjCachedUserAttributes: duration of the session
- _hjClosedSurveyInvites: 1 year
- _hjDonePolls: 1 year
- _hjFirstSeen: duration of the session
- _hjIncludedInSessionSample: 30 minutes
- _hjLocalStorageTest: duration of the session
- _hjLocalStorageTest: duration of the session
- _hjMinimizedPolls: 1 year
- _hjSession*: 30 minutes
- _hjSessionRejected: duration of the session
- _hjSessionResumed: duration of the session
- _hjSessionStorageTest: indefinite
- _hjSessionTooLarge: 1 hour
- _hjSessionUser*: 1 year
- _hjSessionUser_*: 2 years
- _hjShownFeedbackMessage: 1 year
- _hjTLDTest: duration of the session
- _hjUserAttributesHash: duration of the session
- _hjViewportId: duration of the session
- _hjid: 1 year
Marketing
Fullphysio.com uses Trackers to deliver personalized ads or marketing content, and to measure their performance.
Trackers managed by third parties
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Meta ads conversion tracking (Meta pixel) (Meta Platforms Ireland Limited)
Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms Ireland Limited that connects data from the Meta Audience Network with actions performed on fullphysio.com. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.
Personal Data processed: Trackers and Usage Data.
Legal basis for processing: Consent.
Place of processing: Ireland – Privacy Policy – Opt out.
Conditions for Data transfer: Country providing an adequate level of protection.
Data retention period: Keeping the Data for the time necessary to fulfill the purpose.
Trackers duration:
- _fbc: 3 months
- _fbp: 3 months
- fr: 3 months
- lastExternalReferrer: duration of the session
- lastExternalReferrerTime: duration of the session
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Brevo marketing automation (SendinBlue SAS)
Brevo marketing automation is a User database management service provided by SendinBlue SAS.
Personal Data processed: email address, Trackers and Usage Data.
Legal basis for processing: Consent.
Place of processing: France – Privacy Policy.
Conditions for Data transfer: Country providing an adequate level of protection.
Data retention period: Keeping the Data for the time necessary to fulfill the purpose.
Trackers duration:
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Brevo email (SendinBlue SAS)
Brevo email is an email address management and message-sending service provided by SendinBlue SAS.
Personal Data processed: email address, Trackers and Usage Data.
Legal basis for processing: Consent.
Place of processing: France – Privacy Policy.
Conditions for Data transfer: Standard data protection clauses.
Data retention period: Keeping the Data for the time necessary to fulfill the purpose.
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Brevo SMS (SendinBlue SAS)
Brevo SMS is a phone numbers management and communication service provided by SendinBlue SAS.
Personal Data processed: phone number, Trackers and Usage Data.
Legal basis for processing: Consent.
Place of processing: France – Privacy Policy.
Conditions for Data transfer: Standard data protection clauses.
Data retention period: Keeping the Data for the time necessary to fulfill the purpose.
How to manage preferences on fullphysio.com
Users can set or update their preferences via the relevant privacy choices panel available on fullphysio.com.
With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.
How to control or delete Cookies and similar technologies via your device settings
Users may use their own browser settings to:
- See what Cookies or other similar technologies have been set on the device;
- Block Cookies or similar technologies;
- Clear Cookies or similar technologies from the browser.
The browser settings, however, do not allow granular control of consent by category.
Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:
Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).
How to opt out of interest-based advertising
Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU and UK), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.
The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.
Consequences of denying the use of Trackers
Users are free to decide whether or not to allow the use of Trackers. However, please note that Trackers help fullphysio.com to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, if the User chooses to block the use of Trackers, the Owner may be unable to provide related features.
Owner and Data Controller
M. Gérard Alexandre, Président
hello@fullphysio.com
Fullphysio SAS, 30-32 Boulevard de Sébastopol, 75004, Paris, France
Owner contact email: hello@fullphysio.com
Since the use of third-party Trackers through fullphysio.com cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.
Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by fullphysio.com.