Cookie Policy of CyberSmart

Welcome to the cookie policy of CyberSmart. This policy will help you understand what cookies and tracking technologies we use, how we use them and what your rights are in relation to it

Latest update: 10 December 2025

Introduction

This document informs Users about the technologies that help this Application to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Application.

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

This Application uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.

Owner and Data Controller

CyberSmart Ltd. 68 Hanbury Street, London, E1 5JL

Owner contact email: hello@cybersmart.co.uk

How this Application uses Trackers

Necessary

This Application uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Trackers managed by third parties

New Relic

New Relic

Company: New Relic

Place of processing: United States

Personal Data processed: Trackers +2

New Relic is a monitoring service provided by New Relic Inc. The way New Relic is integrated means that it filters all traffic of this Application, i.e., communication between the Application and the User's browser or device, while also allowing analytical data on this Application to be collected.

Personal Data processed:
  • Trackers
  • Usage Data
  • various types of Data as specified in the privacy policy of the service
Service provided by:
Trackers duration:
  • NRBA_SESSION: duration of the session
  • NRREFL: 3 months
  • NRREFP: 2 months
  • _newrelic_ui_session: 1 day
  • login_service_login_newrelic_com_tokens: 21 years
  • nr_secure: 1 day
  • nr_zd_logged_in: 1 day
Web Performance, Inc.

Web Performance

Company: Web Performance, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Web Performance is a monitoring service provided by Web Performance, Inc.Web Performance is a monitoring service provided by Web Performance, Inc.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Cloudflare, Inc.

Cloudflare

Company: Cloudflare, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Cloudflare is a traffic optimisation and distribution service provided by Cloudflare Inc. The way Cloudflare is integrated means that it filters all the traffic through this Application, i.e., communication between this Application and the User's browser, while also allowing analytical data from this Application to be collected.

Personal Data processed:
  • Trackers
  • various types of Data as specified in the privacy policy of the service
Service provided by:
Trackers duration:
  • _cfuvid: indefinite
  • cf_clearance: 30 minutes
Cloudflare, Inc.

Cloudflare Bot Management

Company: Cloudflare, Inc.

Place of processing: United States

Personal Data processed: app information +37

Cloudflare Bot Management is a malicious bot protection and management service provided by Cloudflare, Inc.

Personal Data processed:
  • app information
  • Application opens
  • browser information
  • browsing history
  • city
  • clicks
  • country
  • county
  • custom events
  • device information
  • device logs
  • geography/region
  • interaction events
  • IP address
  • keypress events
  • language
  • latitude (of city)
  • launches
  • longitude (of city)
  • metro area
  • motion sensor events
  • mouse movements
  • number of sessions
  • operating systems
  • page events
  • page views
  • province
  • scroll position
  • scroll-to-page interactions
  • search history
  • session duration
  • session statistics
  • state
  • touch events
  • Trackers
  • Usage Data
  • video views
  • ZIP/Postal code
Service provided by:
Trackers duration:
  • __cf_bm: 3 seconds
  • __cfruid: duration of the session
  • _cfuvid: indefinite
  • cf_clearance: 30 minutes
  • cf_ob_info: 3 seconds
  • cf_use_ob: 3 seconds
  • cfmrk_cic: 3 months

Functionality

This Application uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.

Trackers managed by third parties

ChargeBee Inc.

Chargebee

Company: ChargeBee Inc.

Place of processing: United States

Personal Data processed: payment info +3

Chargebee is a subscription management tool provided by ChargeBee Inc, which allows the Owner to manage subscriptions, invoicing, pricing models, and subscription and revenue analytics.

Personal Data processed:
  • payment info
  • Trackers
  • Usage Data
  • user subscriptions
Service provided by:
Salesforce, Inc.

Salesforce Service Cloud

Company: Salesforce, Inc.

Place of processing: United States

Personal Data processed: Data communicated while using the service +2

Salesforce Service Cloud is a support and contact request management service provided by salesforce.com, inc.

Personal Data processed:
  • Data communicated while using the service
  • Trackers
  • various types of Data as specified in the privacy policy of the service
Service provided by:

Experience

This Application uses Trackers to improve the quality of the user experience and enable interactions with external content, networks and platforms.

Trackers managed by third parties

X Corp.

X Post button and social widgets

Company: X Corp.

Place of processing: United States

Personal Data processed: Trackers +1

The X Post button and social widgets are services allowing interaction with the X social network provided by X Corp.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • personalization_id: 2 years
Google Ireland Limited

Google Fonts

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: Trackers +1

Google Fonts is a typeface visualisation service provided by Google Ireland Limited that allows this Application to incorporate content of this kind on its pages.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Fonticons, Inc.

Font Awesome

Company: Fonticons, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Font Awesome is a typeface visualisation service provided by Fonticons, Inc. that allows this Application to incorporate content of this kind on its pages.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Calendly, LLC

Calendly widget

Company: Calendly, LLC

Place of processing: United States

Personal Data processed: calendar information +3

Calendly widget is a calendar content visualisation service provided by Calendly, LLC that allows this Application to incorporate content of this kind on its pages.

Personal Data processed:
  • calendar information
  • device information
  • email address
  • Trackers
Service provided by:

Measurement

This Application uses Trackers to measure traffic and analyze User behavior to improve the Service.

Trackers managed by third parties

PostHog, Inc.

PostHog product analytics

Company: PostHog, Inc.

Place of processing: Germany

Personal Data processed: browser information +14

PostHog product analytics is an analytics service provided by PostHog, Inc. that gives the Owner insight into the use of this Application by Users.

Personal Data processed:
  • browser information
  • browsing history
  • city
  • clicks
  • country
  • device information
  • email address
  • first name
  • IP address
  • last name
  • page views
  • province
  • state
  • Trackers
  • username
Service provided by:
Trackers duration:
  • ph_phc_*_posthog: 2 years
Google Ireland Limited

Google Analytics 4

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: number of Users +3

Google Analytics 4 is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

In order to understand Google's use of Data, consult their partner policy and their Business Data page.

Personal Data processed:
  • number of Users
  • session statistics
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _ga: 2 years
  • _ga_*: 2 years

Marketing

This Application uses Trackers to deliver personalised ads or marketing content, and to measure their performance.

Trackers managed by third parties

Meta Platforms, Inc.

Facebook Remarketing

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Facebook Remarketing is a remarketing and behavioural targeting service provided by Meta Platforms, Inc. that connects the activity of this Application with the Meta Audience Network.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _fbp: 3 months
  • datr: 2 years
  • lastExternalReferrer: duration of the session
X Corp.

X Ads remarketing

Company: X Corp.

Place of processing: United States

Personal Data processed: Trackers +1

X Ads remarketing is a remarketing and behavioural targeting service provided by X Corp. that connects the activity of this Application with the X advertising network.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • muc_ads: 2 years
  • personalization_id: 2 years
Google LLC

Remarketing with Google Analytics

Company: Google LLC

Place of processing: United States

Personal Data processed: Trackers +1

Remarketing with Google Analytics is a remarketing and behavioural targeting service provided by Google LLC that connects the tracking activity performed by Google Analytics and its Trackers with the Google Ads advertising network and the Doubleclick Cookie.

In order to understand Google's use of Data, consult their partner policy and their Business Data page.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • test_cookie: 15 minutes
  • IDE: 2 years
  • _gcl_*: 3 months
Meta Platforms, Inc.

Meta Custom Audience

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: email address +1

Meta Custom Audience is a remarketing and behavioural targeting service provided by Meta Platforms, Inc. that connects the activity of this Application with the Meta Audience Network.

Users can opt out of Meta's use of Trackers for ads personalisation by visiting this opt-out page.

Personal Data processed:
  • email address
  • Trackers
Service provided by:
Trackers duration:
  • _fbp: 3 months
  • lastExternalReferrer: duration of the session
  • lastExternalReferrerTime: duration of the session
Google Ireland Limited

Google Ads Remarketing

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: Trackers +1

Google Ads Remarketing is a remarketing and behavioural targeting service provided by Google Ireland Limited that connects the activity of this Application with the Google Ads advertising network and the DoubleClick Cookie.

In order to understand Google's use of Data, consult Google's partner policy.

Users can opt out of Google's use of Trackers for ads personalisation by visiting Google's Ads Settings.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • Conversion: 3 months
  • DSID: 14 days
  • FCNEC: 1 year
  • FLC: 10 seconds
  • FPAU: 3 months
  • FPGCLAW: 3 months
  • FPGCLDC: 3 months
  • FPGCLGB: 3 months
  • GCL_AW_P: 3 months
  • GED_PLAYLIST_ACTIVITY: duration of the session
  • IDE: 2 years
  • NID: 6 months
  • RUL: 1 year
  • __gads: 2 years
  • __gpi: 2 years
  • __gpi_optout: 2 years
  • __gsas: 2 years
  • _gac_<wpid>: 3 months
  • _gac_gb_<wpid>: 3 months
  • _gcl_ag: 3 months
  • _gcl_au: 3 months
  • _gcl_aw: 3 months
  • _gcl_dc: 3 months
  • _gcl_gb: 3 months
  • _gcl_gf: 3 months
  • _gcl_gs: 3 months
  • _gcl_ha: 3 months
  • ar_debug: 3 months
  • id: 2 years
  • receive-cookie-deprecation: 6 months
  • test_cookie: 15 minutes
X Corp.

X Custom Audiences

Company: X Corp.

Place of processing: United States

Personal Data processed: email address +1

X Custom Audiences is a remarketing and behavioural targeting service provided by X Corp. that connects the activity of this Application with the X advertising network.

Users can opt out from interest-based ads by going to: Personalization and Data.

Personal Data processed:
  • email address
  • Trackers
Service provided by:
Trackers duration:
  • muc_ads: 2 years
  • personalization_id: 2 years
LinkedIn Corporation

LinkedIn Website Retargeting

Company: LinkedIn Corporation

Place of processing: United States

Personal Data processed: Trackers +1

LinkedIn Website Retargeting is a remarketing and behavioural targeting service provided by LinkedIn Corporation that connects the activity of this Application with the LinkedIn advertising network.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • AnalyticsSyncHistory: 1 month
  • JSESSIONID: duration of the session
  • UserMatchHistory: 1 month
  • bcookie: 1 year
  • bscookie: 1 year
  • lang: duration of the session
  • li_gc: 7 months
  • lidc: 1 day
  • lissc: 1 year
  • lms_ads: 1 month
  • lms_analytics: 1 month
  • sdui_ver: 1 day
X Corp.

X Ads conversion tracking

Company: X Corp.

Place of processing: United States

Personal Data processed: Trackers +1

X Ads conversion tracking is an analytics service provided by X Corp. that connects data from the X advertising network with actions performed on this Application.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • muc_ads: 2 years
  • personalization_id: 2 years
LinkedIn Corporation

LinkedIn conversion tracking (LinkedIn Insight Tag)

Company: LinkedIn Corporation

Place of processing: United States

Personal Data processed: device information +2

LinkedIn conversion tracking (LinkedIn Insight Tag) is an analytics and behavioural targeting service provided by LinkedIn Corporation that connects data from the LinkedIn advertising network with actions performed on this Application. The LinkedIn Insight Tag tracks conversions that can be attributed to LinkedIn ads and enables to target groups of Users on the base of their past use of this Application.

Users may opt out of behavioural targeting features through their device settings, their LinkedIn account settings or by visiting the AdChoices opt-out page.

Personal Data processed:
  • device information
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • AnalyticsSyncHistory: 1 month
  • JSESSIONID: duration of the session
  • UserMatchHistory: 1 month
  • bcookie: 1 year
  • bscookie: 1 year
  • lang: duration of the session
  • li_gc: 7 months
  • lidc: 1 day
  • lms_ads: 1 month
  • lms_analytics: 1 month
  • sdui_ver: 1 day
Microsoft Corporation

Microsoft Advertising

Company: Microsoft Corporation

Place of processing: United States

Personal Data processed: Trackers +1

Microsoft Advertising is an advertising service provided by Microsoft Corporation.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • MUID: 2 years
  • _uetmsclkid: 3 months
  • _uetmsclkid: indefinite
  • _uetsid: 1 day
  • _uetsid: indefinite
  • _uetvid: 2 years
  • _uetvid: indefinite
Salesforce, Inc.

Salesforce

Company: Salesforce, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Salesforce is an advertising service provided by Salesforce, Inc.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:

Activities that do not fit the above categorizations

Subject Access Request

Exercise your data subject rights under GDPR

We provide you with an easy way to submit to us privacy-related requests like a request to access or erase your personal data. If you want to make use of your data subject rights, please visit our public privacy landing page:

SAR


How to manage preferences and provide or withdraw consent on this Application

Whenever the use of Trackers is based on consent, users can provide or withdraw such consent by setting or updating their preferences via the relevant privacy choices panel available on this Application.

With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

How to control or delete Cookies and similar technologies via your device settings

Users may use their own browser settings to:

  • See what Cookies or other similar technologies have been set on the device;
  • Block Cookies or similar technologies;
  • Clear Cookies or similar technologies from the browser.

The browser settings, however, do not allow granular control of consent by category.

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).

How to opt out of interest-based advertising

Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Consequences of denying consent

Users are free to decide whether or not to grant consent. However, please note that Trackers help this Application to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, the Owner may be unable to provide related features.