Welcome to the privacy policy of Ecomate.eu. This policy will help you understand what data we collect, why we collect it, and what your rights are in relation to it.
Latest update: 26 May 2026
Summary
Data we collect automatically
We automatically collect data from you for example when you visit Ecomate.eu.
Interaction with data collection platforms and other third parties
Registration and authentication provided directly by Ecomate.eu
Social features
Spam and bots protection
Owner and Data Controller
ECOMATE S.R.L. - c/o Fintech District - Banca Sella S32 - Via Filippo Sassetti 32, 20124 - Milano, Italy - Partita IVA e C.F.: 10841230963 | REA: MI-2560957 | Capitale Sociale: € 16.189,10 i.v. | PEC: ecomate@pec.it | SDI: M5UXCR1
Owner contact email: info@ecomate.eu
Type of Data we collect
Among the types of Personal Data that Ecomate.eu collects, by itself or through third parties, there are:
email address
various types of Data
Trackers
Data communicated while using the service
IP address
Usage Data
phone number
country
company name
first name
last name
gender
date of birth
physical address
password
VAT Number
Tax ID
profession
county
ZIP/Postal code
Social Security number (SSN)
city
picture
profile picture
workplace
website
budget
User ID
academic background
number of employees
billing address
field of activity
language
username
geographic position
answers to questions
clicks
keypress events
motion sensor events
mouse movements
scroll position
touch events
device information
number of Users
session statistics
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using Ecomate.eu. Unless specified otherwise, all Data requested by Ecomate.eu is mandatory and failure to provide this Data may make it impossible for Ecomate.eu to provide its services. In cases where Ecomate.eu specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools — by Ecomate.eu or by the owners of third-party services used by Ecomate.eu serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.
Users are responsible for any third-party Personal Data obtained, published or shared through Ecomate.eu.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of Ecomate.eu (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:
Managing contacts and sending messages
Handling payments
Hosting and backend infrastructure
Collection of privacy-related preferences
Displaying content from external platforms
Contacting the User
Interaction with data collection platforms and other third parties
Registration and authentication provided directly by Ecomate.eu
Social features
Spam and bots protection
Analytics
Traffic optimisation and distribution
Detailed information on the processing of Personal Data
Analytics
The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.
Google Analytics 4
Company: Google Ireland Limited
Place of processing: Ireland
Personal Data processed: number of Users +3
Google Analytics 4 is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of Ecomate.eu, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.
This type of service allows Ecomate.eu to collect and store Users’ preferences related to the collection, use, and processing of their personal information, as requested by the applicable privacy legislation.
iubenda Consent Database
Company: iubenda srl
Place of processing: Italy
Personal Data processed: Data communicated while using the service +2
The iubenda Consent Database allows to store and retrieve records of Users’ consent to the processing of Personal Data, and information and preferences expressed in relation to the provided consent.
In order to do so, it makes use of a Tracker that temporarily stores pending information on the User’s device until it is processed by the API. The Tracker (a browser feature called localStorage) is at that point deleted.
The iubenda Privacy Controls and Cookie Solution allows the Owner to collect and store Users’ preferences related to the processing of personal information and in particular to the use of Cookies and other Trackers on Ecomate.eu.
Users that provided their phone number might be contacted for commercial or promotional purposes related to Ecomate.eu, as well as for fulfilling support requests.
Personal Data processed:
phone number
Service provided by:
Ecomate.eu
Mailing list or newsletter
Company: Ecomate.eu
Personal Data processed: company name +2
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning Ecomate.eu. Your email address might also be added to this list as a result of signing up to Ecomate.eu or after making a purchase.
Personal Data processed:
company name
country
email address
Service provided by:
Ecomate.eu
Contact form
Personal Data processed: company name +3
By completing the contact form with their information, the User authorises Ecomate.eu to use these details to respond to the inquiries (like quotes, and any other requests).
Personal Data processed:
company name
country
email address
phone number
Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of Ecomate.eu and interact with them. Such services are often referred to as widgets, which are small elements placed on a website or app. They provide specific information or perform a particular function and often allow for user interaction.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
Google Fonts
Company: Google Ireland Limited
Place of processing: Ireland
Personal Data processed: Trackers +1
Google Fonts is a typeface visualisation service provided by Google Ireland Limited that allows Ecomate.eu to incorporate content of this kind on its pages.
Google Maps is a maps visualisation service provided by Google Ireland Limited that allows Ecomate.eu to incorporate content of this kind on its pages.
Google Calendar Widget is a calendar content visualisation service provided by Google Ireland Limited that allows Ecomate.eu to incorporate content of this kind on its pages.
YouTube IFrame Player is a video content visualisation service provided by Google Ireland Limited that allows Ecomate.eu to incorporate content of this kind on its pages.
Through this Service, Ecomate.eu may collect Data directly or indirectly on or from Users’ devices, including by making use of trackers. Users may restrict such access to their Data via the security settings page provided by Google. Users may ask the Owner for further information about these privacy settings at any time through the contact details provided in this document.
Data collected through the Service may also be used to help third parties deliver interest-based advertising. Users can opt out of third-party interest-based advertising through their device settings or by visiting the Network Advertising Initiative opt-out page.
Unless otherwise specified, Ecomate.eu processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. Ecomate.eu isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
Stripe
Company: Stripe Inc
Place of processing: United States
Personal Data processed: various types of Data as specified in the privacy policy of the service
Stripe is a payment service provided by Stripe Inc.
Personal Data processed:
various types of Data as specified in the privacy policy of the service
This type of service has the purpose of hosting Data and files that enable Ecomate.eu to run and be distributed or to provide a ready-made infrastructure to run specific features or parts of Ecomate.eu.
Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Google Cloud Storage
Company: Google LLC
Place of processing: Belgium +2
Personal Data processed: various types of Data as specified in the privacy policy of the service
Google Cloud Storage is a hosting service provided by Google LLC.
Personal Data processed:
various types of Data as specified in the privacy policy of the service
Interaction with data collection platforms and other third parties
This type of service allows Users to interact with data collection platforms or other services directly from the pages of Ecomate.eu for the purpose of saving and reusing data.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.
Mailchimp Widget
Company: Intuit Inc.
Place of processing: United States
Personal Data processed: email address
The Mailchimp Widget is a service for interacting with the Mailchimp email address management and message sending service provided by Intuit Inc.
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
Mailchimp
Company: Intuit Inc.
Place of processing: United States
Personal Data processed: email address +1
Mailchimp is an email address management and message sending service provided by Intuit Inc.
Registration and authentication provided directly by Ecomate.eu
By registering or authenticating, Users allow Ecomate.eu to identify them and give them access to dedicated services. The Personal Data is collected and stored for registration or identification purposes only. The Data collected are only those necessary for the provision of the service requested by the Users.
Direct registration
Company: Ecomate.eu
Personal Data processed: academic background +28
The User registers by filling out the registration form and providing the Personal Data directly to Ecomate.eu.
Personal Data processed:
academic background
billing address
budget
city
company name
country
county
date of birth
email address
field of activity
first name
gender
language
last name
number of employees
password
phone number
physical address
picture
profession
profile picture
Social Security number (SSN)
Tax ID
User ID
various types of Data
VAT Number
website
workplace
ZIP/Postal code
Service provided by:
Ecomate.eu
Social features
Public profile
Company: Ecomate.eu
Personal Data processed: company name +3
Users may have public profiles that other Users can display. In addition to the Personal Data provided, this profile may contain Users' interactions with Ecomate.eu.
Personal Data processed:
company name
geographic position
profession
username
Service provided by:
Ecomate.eu
Spam and bots protection
This type of service analyses the traffic of Ecomate.eu, potentially containing Users' Personal Data, with the purpose of filtering it from unwanted parts of traffic, messages and content that are recognised as spam or protecting it from malicious bots activities.
Google reCAPTCHA
Company: Google Ireland Limited
Place of processing: Ireland
Personal Data processed: answers to questions +8
Google reCAPTCHA is a spam protection service provided by Google Ireland Limited.
This type of service allows Ecomate.eu to distribute their content using servers located across different countries and to optimise their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between Ecomate.eu and the User's browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.
jsDelivr CDN
Company: jsdelivr.com
Place of processing: Poland
Personal Data processed: Usage Data
jsDelivr CDN is a traffic optimisation and distribution service provided by jsdelivr.com.
Further information about the processing of Personal Data
Analysis and predictions based on the User’s Data (“profiling”)
The Owner may use the Personal and Usage Data collected through Ecomate.eu to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.
The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.
Personal Data collected through sources other than the User
The Owner of Ecomate.eu may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.
Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.
Automated decision-making
Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on Users, is taken solely by technological means, without any human intervention.
Ecomate.eu may use the Users' Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document.
Ecomate.eu adopts automated decision-making processes as far as necessary to enter into or perform a contract between Users and Owner, or on the basis of the Users' explicit consent, where such consent is required by the law.
Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.
The rationale behind automated decision-making is:
to enable or otherwise improve the decision-making process;
to grant Users fair and unbiased treatment based on consistent and uniform criteria;
to reduce the potential harm derived from human error, personal bias and the like which may potentially lead to discrimination or imbalance in the treatment of individuals etc.;
to reduce the risk of Users' failure to meet their obligation under a contract.
To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within Ecomate.eu, Users can check the relevant sections in this document.
Consequences of automated decision-making processes for Users and rights of Users subjected to it
As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken.
In particular, Users have the right to:
obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
request and obtain from the Owner human intervention on such processing.
To learn more about the Users' rights and the means to exercise them, Users are invited to consult the section of this document relating to the rights of Users.
Selling goods and services online
The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Ecomate.eu depends on the payment system used.
Cookie Policy
Ecomate.eu uses Trackers. To learn more, Users may consult the Cookie Policy.
Further Information for Users in the European Union
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
Users have given their consent for one or more specific purposes.
provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Owner is subject;
processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Further information about retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:
Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The rights of Users based on the General Data Protection Regulation (GDPR)
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following, to the extent permitted by law:
Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organisation governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or enquire with the Owner using the information provided in the contact section.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.
Additional information about Data collection and processing
Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of Ecomate.eu or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
In addition to the information contained in this privacy policy, Ecomate.eu may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, Ecomate.eu and any third-party services may collect files that record interaction with Ecomate.eu (System logs) or use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within Ecomate.eu and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through Ecomate.eu (or third-party services employed in Ecomate.eu), which can include: the IP addresses or domain names of the computers utilised by the Users who use Ecomate.eu, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using Ecomate.eu who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Processor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of Ecomate.eu. The Data Controller, unless otherwise specified, is the Owner of Ecomate.eu.
Ecomate.eu (or this Application)
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by Ecomate.eu as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Legal information
This policy relates solely to Ecomate.eu, if not stated otherwise within this document.