Privacy Policy of Craftcloud

Craftcloud collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Alexa Metrics, MixPanel and Google Analytics with anonymized IP

        Personal Data: Cookies; Usage Data

    • Data transfer outside the EU

      • Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield and Data transfer abroad based on standard contractual clauses

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Trustpilot Widget

    • Handling payments

      • PayPal, Stripe and Google Pay

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS), Cloudinary and Google Cloud Storage

        Personal Data: various types of Data as specified in the privacy policy of the service

      • iubenda Consent Solution

        Personal Data: Data communicated while using the service

      • MongoDB Atlas

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

      • New Relic

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Location-based interactions

      • Non-continuous geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • Amazon Simple Email Service

        Personal Data: email address

    • Platform services and hosting

      • Kinsta

    • Selling goods and services online

      • i.materialise

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

    • User database management

      • Intercom

        Personal Data: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service

      • Pipedrive

        Personal Data: various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Craftcloud depends on the payment system used.

Contact information

    • Owner and Data Controller

      All3DP GmbH, Ridlerstr. 31A, 80339 Munich, Germany

      Owner contact email: contact@craftcloud3d.com