Cookie Policy of www.sofable.com

Welcome to the cookie policy of www.sofable.com. This policy will help you understand what cookies and tracking technologies we use, how we use them and what your rights are in relation to it

Latest update: 20 October 2025

Introduction

This document informs Users about the technologies that help www.sofable.com to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with www.sofable.com.

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

Www.sofable.com uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.

Owner and Data Controller

SOFABLE SRL
Sede legale: Viale Premuda, 19 - 20129 MILANO (MI)
Partita IVA: IT12502260966
REA: MI - 2666179

Owner contact email: info@sofable.com

How www.sofable.com uses Trackers

Necessary

Www.sofable.com uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Trackers managed by third parties

Google LLC

Google Tag Manager

Company: Google LLC

Place of processing: United States

Personal Data processed: Trackers +1

Google Tag Manager is a tag management service provided by Google LLC.

In order to understand Google's use of Data, consult their partner policy and their Business Data page.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Cloudflare, Inc.

Cloudflare

Company: Cloudflare, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Cloudflare is a traffic optimisation and distribution service provided by Cloudflare Inc. The way Cloudflare is integrated means that it filters all the traffic through www.sofable.com, i.e., communication between www.sofable.com and the User's browser, while also allowing analytical data from www.sofable.com to be collected.

Personal Data processed:
  • Trackers
  • various types of Data as specified in the privacy policy of the service
Service provided by:
Trackers duration:
  • _cfuvid: indefinite
  • cf_clearance: 30 minutes
Shopify Inc.

Shopify

Company: Shopify Inc.

Place of processing: Canada

Personal Data processed: device information +2

Shopify is a platform provided by Shopify Inc. that allows the Owner to build, run and host an e-commerce website. This service may place Trackers on the User’s device. For the most up-to-date and comprehensive information, refer to the service’s official documentation.

Personal Data processed:
  • device information
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _ab: 3 years
  • _customer_account_shop_sessions: 1 month
  • _identity_session: 3 years
  • _master_udr: duration of the session
  • _merchant_essential: 2 years
  • _orig_referrer: 14 days
  • _pay_session: duration of the session
  • _s: 30 minutes
  • _secure_admin_session_id: 4 months
  • _secure_admin_session_id_csrf: 4 months
  • _shopify_country: duration of the session
  • _shopify_d: duration of the session
  • _shopify_essential: 2 years
  • _shopify_essential_: 2 years
  • _shopify_evids: duration of the session
  • _shopify_fs: 1 year
  • _shopify_m: duration of the session
  • _shopify_s: 30 minutes
  • _shopify_test: 1 minute
  • _shopify_tm: duration of the session
  • _shopify_tw: duration of the session
  • _storefront_u: 1 minute
  • _tracking_consent: duration of the session
  • _y: 1 year
  • auth_state_*: 25 minutes
  • c: 2 years
  • cart: 14 days
  • cart_currency: 14 days
  • cart_ver: 14 days
  • checkout_queue_checkout_token: 2 years
  • checkout_queue_token: 2 years
  • checkout_session_token: 21 days
  • checkout_worker_session: 3 days
  • customer_account_new_login: 20 minutes
  • customer_account_preview: 7 days
  • customer_auth_provider: indefinite
  • customer_auth_session_created_at: indefinite
  • discount_code: duration of the session
  • keep_alive: duration of the session
  • localization: 14 days
  • login_with_shop_finalize: 5 minutes
  • master_device_id: 2 years
  • shopifyChatData: duration of the session
  • shopify_pay: 2 years
  • source_name: indefinite
  • storefront_digest: 2 years
iubenda srl

iubenda Privacy Controls and Cookie Solution

Company: iubenda srl

Place of processing: Italy

Personal Data processed: IP address +1

The iubenda Privacy Controls and Cookie Solution allows the Owner to collect and store Users’ preferences related to the processing of personal information and in particular to the use of Cookies and other Trackers on www.sofable.com.

Personal Data processed:
  • IP address
  • Trackers
Service provided by:
Trackers duration:
  • _iub_cs-*: 1 year
American Express Company

American Express

Company: American Express Company

Place of processing: United States

Personal Data processed: email address +3

American Express is a payment service provided by American Express Company which allows Users to make online payments.

Personal Data processed:
  • email address
  • payment info
  • Trackers
  • Usage Data
Service provided by:
Google LLC

Google Pay

Company: Google LLC

Place of processing: United States

Personal Data processed: email address +5

Google Pay is a payment service provided by Google LLC, which allows users to make online payments using their Google credentials.

Personal Data processed:
  • email address
  • first name
  • last name
  • payment info
  • Trackers
  • Usage Data
Service provided by:
Mastercard Inc.

Mastercard

Company: Mastercard Inc.

Place of processing: United States

Personal Data processed: email address +3

Mastercard is a payment service provided by Mastercard Inc. which allows Users to make online payments.

Personal Data processed:
  • email address
  • payment info
  • Trackers
  • Usage Data
Service provided by:
PayPal Inc.

PayPal

Company: PayPal Inc.

Place of processing: See the PayPal privacy policy

Personal Data processed: email address +3

PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.

Personal Data processed:
  • email address
  • payment info
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • LANG: 8 hours
  • __paypal_storage__: indefinite
  • akavpau_ppsd: duration of the session
  • enforce_policy: duration of the session
  • l7_az: duration of the session
  • nsid: duration of the session
  • ts: duration of the session
  • tsrce: duration of the session
  • x-cdn: duration of the session
  • x-pp-s: duration of the session
Shopify Inc.

Shop Pay

Company: Shopify Inc.

Place of processing: Canada

Personal Data processed: data relating to the point of sale +3

Shop Pay is a payment management and product checkout page service provided by Shopify Inc. which allows Users to make online payments on www.sofable.com.

Personal Data processed:
  • data relating to the point of sale
  • payment info
  • Trackers
  • Usage Data
Service provided by:
Visa Inc.

Visa

Company: Visa Inc.

Place of processing: United States

Personal Data processed: email address +3

Visa is a payment service provided by Visa Inc. which allows Users to make online payments.

Personal Data processed:
  • email address
  • payment info
  • Trackers
  • Usage Data
Service provided by:

Functionality

Www.sofable.com uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.

Trackers managed by third parties

Shopify Inc.

Shopify Chat

Company: Shopify Inc.

Place of processing: Canada

Personal Data processed: contents of the email or message +2

Shopify Chat is a service for interacting with the Shopify live chat platform provided by Shopify Inc.

Personal Data processed:
  • contents of the email or message
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _customer_account_shop_sessions: 1 month
  • _shopify_country: indefinite
  • _storefront_u: 1 minute
  • shopifyChatData: duration of the session

Mailing list or newsletter

Personal Data processed: email address +2

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning www.sofable.com. Your email address might also be added to this list as a result of signing up to www.sofable.com or after making a purchase.

Personal Data processed:
  • email address
  • Trackers
  • Usage Data

Experience

Www.sofable.com uses Trackers to improve the quality of the user experience and enable interactions with external content, networks and platforms.

Trackers managed by third parties

Google LLC

Google Fonts

Company: Google LLC

Place of processing: United States

Personal Data processed: Trackers +1

Google Fonts is a typeface visualisation service provided by Google LLC that allows www.sofable.com to incorporate content of this kind on its pages.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Google LLC

Google Maps widget

Company: Google LLC

Place of processing: United States

Personal Data processed: Trackers +1

Google Maps is a maps visualisation service provided by Google LLC that allows www.sofable.com to incorporate content of this kind on its pages.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Meta Platforms, Inc.

Meta lead ads

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: email address +2

Meta lead ads is an advertising and data collection service provided by Meta Platforms, Inc. that allows form-based ads to be shown to Users pre-populated with Personal Data from their Facebook profiles, such as names and email addresses. Depending on the type of advertisement, Users may be requested to provide further information.

Form submission results in the collection and processing of these Data by the Owner under this privacy policy, and only for the specific purpose outlined on the form and/or inside this privacy policy, where provided.

Users may exercise their rights, at any time, including the right to withdraw their consent to the processing of their Data, as specified in the section containing information about User rights in this privacy policy.

Personal Data processed:
  • email address
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _fbp: 3 months
  • lastExternalReferrer: duration of the session
  • lastExternalReferrerTime: duration of the session
Meta Platforms, Inc.

Facebook Like Button and Social Widgets

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

The Facebook Like Button and Social Widgets are services allowing interaction with the Facebook social network provided by Meta Platforms, Inc.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _fbp: 3 months
  • datr: 2 years
  • lastExternalReferrer: duration of the session

Measurement

Www.sofable.com uses Trackers to measure traffic and analyze User behavior to improve the Service.

Trackers managed by third parties

Google LLC

Google Analytics 4

Company: Google LLC

Place of processing: United States

Personal Data processed: number of Users +3

Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of www.sofable.com, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

In order to understand Google's use of Data, consult their partner policy and their Business Data page.

Personal Data processed:
  • number of Users
  • session statistics
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _ga: 2 years
  • _ga_*: 2 years
Google LLC

Google Analytics Granular location and device data collection

Company: Google LLC +1

Place of processing: United States +1

Personal Data processed: browser information +6

Google Analytics on www.sofable.com has granular data collection activated which collects location and device data on a per-region basis. It allows the Owner to create and analyse User reports that rely on those metrics.

Personal Data processed:
  • browser information
  • city
  • device information
  • number of Users
  • session statistics
  • Trackers
  • Usage Data
Service provided by:
Meta Platforms, Inc.

Meta Events Manager

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: browsing history +4

Meta Events Manager is an analytics service provided by Meta Platforms, Inc. By integrating the Meta pixel, Meta Events Manager can give the Owner insights into the traffic and interactions on www.sofable.com.

Personal Data processed:
  • browsing history
  • clicks
  • page views
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _fbp: 3 months
  • lastExternalReferrer: duration of the session
  • lastExternalReferrerTime: duration of the session
Microsoft Corporation

Microsoft Clarity

Company: Microsoft Corporation

Place of processing: United States

Personal Data processed: clicks +4

Microsoft Clarity is a session recording and heat mapping service provided by Microsoft Corporation. Microsoft processes or receives Personal Data via Microsoft Clarity, which in turn may be used for any purpose in accordance with the Microsoft Privacy Statement, including improving and providing Microsoft Advertising.

Personal Data processed:
  • clicks
  • interaction events
  • session duration
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • ANONCHK: 10 minutes
  • CLID: 1 year
  • MR: 7 days
  • MUID: 1 year
  • SM: duration of the session
  • _clck: 1 year
  • _clsk: 1 day
  • _cltk: indefinite

Marketing

Www.sofable.com uses Trackers to deliver personalised ads or marketing content, and to measure their performance.

Trackers managed by third parties

Meta Platforms, Inc.

Meta ads conversion tracking (Meta pixel)

Company: Meta Platforms, Inc. +1

Place of processing: United States +1

Personal Data processed: Trackers +1

Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the Owner manages the Data processing, that connects data from the Meta Audience Network with actions performed on www.sofable.com. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _fbc: 3 months
  • _fbp: 3 months
  • fr: 3 months
  • lastExternalReferrer: duration of the session
  • lastExternalReferrerTime: duration of the session
Vertigo Media Group

Vertigo Media

Company: Vertigo Media Group

Place of processing: United States

Personal Data processed: email address +2

Vertigo Media is an email address management and message sending service provided by Vertigo Media Group.

Personal Data processed:
  • email address
  • Trackers
  • Usage Data
Service provided by:

How to manage preferences and provide or withdraw consent on www.sofable.com

Whenever the use of Trackers is based on consent, users can provide or withdraw such consent by setting or updating their preferences via the relevant privacy choices panel available on www.sofable.com.

With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

How to control or delete Cookies and similar technologies via your device settings

Users may use their own browser settings to:

  • See what Cookies or other similar technologies have been set on the device;
  • Block Cookies or similar technologies;
  • Clear Cookies or similar technologies from the browser.

The browser settings, however, do not allow granular control of consent by category.

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).

How to opt out of interest-based advertising

Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Consequences of denying consent

Users are free to decide whether or not to grant consent. However, please note that Trackers help www.sofable.com to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, the Owner may be unable to provide related features.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through www.sofable.com (or third-party services employed in www.sofable.com), which can include: the IP addresses or domain names of the computers utilised by the Users who use www.sofable.com, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using www.sofable.com who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of www.sofable.com. The Data Controller, unless otherwise specified, is the Owner of www.sofable.com.

www.sofable.com (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by www.sofable.com as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker

Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.


Legal information

This privacy policy relates solely to www.sofable.com, if not stated otherwise within this document.