Cookie Policy of Soch Solar

This document informs Users about the technologies that help Soch Solar to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with Soch Solar.

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

Soch Solar uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information — such as the presence of other Trackers — in the linked privacy policies of the respective third-party providers or by contacting the Owner.

How Soch Solar uses Trackers

Necessary

Soch Solar uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Trackers managed directly by the Owner

  • Direct registration (Soch Solar)

    The User registers by filling out the registration form and providing the Personal Data directly to Soch Solar.

    Personal Data processed: billing address, city, company name, country, date of birth, email address, field of activity, first name, gender, house number, language, last name, phone number, physical address, picture, prefix , profile picture, state, Trackers, Usage Data, User ID, various types of Data, website and ZIP/Postal code.

Trackers managed by third parties

  • Cloudflare (Cloudflare, Inc.)

    Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc. The way Cloudflare is integrated means that it filters all the traffic through Soch Solar, i.e., communication between Soch Solar and the User's browser, while also allowing analytical data from Soch Solar to be collected.

    Personal Data processed: Trackers and various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

    Trackers duration:

    • _cfuvid: indefinite
    • cf_clearance: 30 minutes

  • Cloudflare Bot Management (Cloudflare, Inc.)

    Cloudflare Bot Management is a malicious bot protection and management service provided by Cloudflare, Inc.

    Personal Data processed: app information, Application opens, browser information, browsing history, city, clicks, country, county, custom events, device information, device logs, geography/region, interaction events, IP address, keypress events, language, latitude (of city), launches, longitude (of city), metro area, motion sensor events, mouse movements, number of sessions, operating systems, page events, page views, province, scroll position, scroll-to-page interactions, search history, session duration, session statistics, state, touch events, Trackers, Usage Data, video views and ZIP/Postal code.

    Place of processing: United States – Privacy Policy.

    Trackers duration:

    • __cf_bm: 3 seconds
    • __cfruid: duration of the session
    • _cfuvid: indefinite
    • cf_clearance: 30 minutes
    • cf_ob_info: 3 seconds
    • cf_use_ob: 3 seconds
    • cfmrk_cic: 3 months

  • Google reCAPTCHA (Google LLC)

    Google reCAPTCHA is a SPAM protection service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing. The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

    In order to understand Google's use of Data, consult their partner policy and their Business Data page.

    Personal Data processed: answers to questions, clicks, keypress events, motion sensor events, mouse movements, scroll position, touch events, Trackers and Usage Data.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

    Trackers duration:

    • _GRECAPTCHA: duration of the session
    • rc::a: indefinite
    • rc::b: duration of the session
    • rc::c: duration of the session
    • rc::f: indefinite

  • Google Pay (Google LLC)

    Google Pay is a payment service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, which allows users to make online payments using their Google credentials.

    Personal Data processed: billing address, email address, first name, last name, payment info, phone number, purchase history, shipping address, Trackers, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

  • PayPal (PayPal Inc.)

    PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.

    Personal Data processed: billing address, browser information, company name, data relating to the point of sale, device information, email address, first name, geographic position, identification document, IP address, last name, operating systems, order ID, password, payment info, phone number, profile picture, purchase history, shipping address, state identification card, Tax ID, time zone, Trackers, Usage Data, username and various types of Data as specified in the privacy policy of the service.

    Place of processing: See the PayPal privacy policy – Privacy Policy.

    Trackers duration:

    • LANG: 8 hours
    • __paypal_storage__: indefinite
    • akavpau_ppsd: duration of the session
    • enforce_policy: duration of the session
    • l7_az: duration of the session
    • nsid: duration of the session
    • ts: duration of the session
    • tsrce: duration of the session
    • x-cdn: duration of the session
    • x-pp-s: duration of the session

  • iubenda Consent Database (iubenda srl)

    The iubenda Consent Database allows to store and retrieve records of Users’ consent to the processing of Personal Data, and information and preferences expressed in relation to the provided consent. In order to do so, it makes use of a Tracker that temporarily stores pending information on the User’s device until it is processed by the API. The Tracker (a browser feature called localStorage) is at that point deleted.

    Personal Data processed: Data communicated while using the service, IP address and Trackers.

    Place of processing: Italy – Privacy Policy.

    Trackers duration:

    • ConS JS library localStorage (IUB_DATA): indefinite
    • cookie _iub_previous_preference_id: 2 years

  • iubenda Privacy Controls and Cookie Solution (iubenda srl)

    The iubenda Privacy Controls and Cookie Solution allows the Owner to collect and store Users’ preferences related to the processing of personal information, and in particular to the use of Cookies and other Trackers on Soch Solar.

    Personal Data processed: IP address and Trackers.

    Place of processing: Italy – Privacy Policy.

    Trackers duration:

    • _iub_cs-*: 1 year
    • _iub_cs-*-granular: 1 year
    • euconsent-v2: 12 months
    • usprivacy: 1 year

Other Trackers

  • Vultr PeakFreq via GridPane Hosting

    We use Vultr PeakFreq servers, managed through GridPane, to host our e-commerce platform and ensure high performance for our website. These servers handle critical functions such as website uptime, server monitoring, and data storage to ensure smooth and secure transactions for our customers. This setup optimizes website speed and security for a reliable user experience.

Functionality

Soch Solar uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.

Trackers managed directly by the Owner

  • Calendar tool (Soch Solar)

    Calendar tool is a feature built into this Soch Solar that facilitates online scheduling of appointments.

    Personal Data processed: app information, calendar information, email address, first name, IP address, operating systems, time zone, Trackers and various types of Data.

  • Direct registration and profiling (Soch Solar)

    By registering or authenticating directly through Soch Solar, Users allow Soch Solar to identify them and give them access to dedicated services. The Owner may process Data collected when Users register or authenticate also for targeting and profiling purposes; to find out more, Users can contact the Owner using the contact details provided in this document.

    Personal Data processed: billing address, budget, company name, country, data relating to the point of sale, date of birth, email address, first name, gender, geographic position, house number, language, last name, password, phone number, physical address, picture, prefix , profile picture, shipping address, state, Tax ID, Trackers, Usage Data, User ID, username, various types of Data, VAT Number, website and ZIP/Postal code.

  • Contact form (Soch Solar)

    By filling in the contact form with their Data, the User authorizes Soch Solar to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

    Personal Data processed: city, company name, country, date of birth, email address, first name, gender, last name, phone number, physical address, profession, state, Tax ID, Trackers, Usage Data, User ID, various types of Data, VAT Number, website and ZIP/Postal code.

Trackers managed by third parties

  • WhatsApp Business customer support (Meta Platforms, Inc.)

    WhatsApp Business customer support is a customer support service provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the Owner manages the Data processing.

    Personal Data processed: answers to questions, app information, billing address, browser information, browsing history, city, contents of the email or message, country, county, custom events, customer support, Data communicated while using the service, data relating to the point of sale, date of the message, device information, device logs, first name, interaction events, invoicing information, IP address, language, last name, operating systems, order ID, payment info, phone number, primary account information, product interaction, profile picture, province, purchase history, sender of the message, shipping address, state, time the message was sent, time zone, Trackers, Usage Data, user content, username and ZIP/Postal code.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

Experience

Soch Solar uses Trackers to improve the quality of the user experience and enable interactions with external content, networks and platforms.

Trackers managed by third parties

  • Google Fonts (Google LLC)

    Google Fonts is a typeface visualization service provided by Google LLC that allows Soch Solar to incorporate content of this kind on its pages.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: United States – Privacy Policy.

  • Google Calendar widget (Google LLC)

    Google Calendar widget is a calendar content visualization service provided by Google LLC that allows Soch Solar to incorporate content of this kind on its pages.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: United States – Privacy Policy.

  • YouTube video widget (Privacy Enhanced Mode) (Google LLC)

    YouTube is a video content visualization service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that allows Soch Solar to incorporate content of this kind on its pages. This widget is set up in a way that ensures that YouTube won't store information and cookies about Users on Soch Solar unless they play the video.

    Personal Data processed: Trackers, Universally unique identifier (UUID) and Usage Data.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

    Trackers duration:

    • iU5q-!O9@$: indefinite
    • yt-player-headers-readable: duration of the session
    • yt-remote-cast-available: indefinite
    • yt-remote-cast-installed: indefinite

  • YouTube video widget (Google LLC)

    YouTube is a video content visualization service provided by Google LLC that allows Soch Solar to incorporate content of this kind on its pages.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: United States – Privacy Policy.

    Trackers duration:

    • PREF: 8 months
    • VISITOR_INFO1_LIVE: 8 months
    • VISITOR_PRIVACY_METADATA: 7 months
    • YSC: duration of the session
    • YtIdbMeta:databases: duration of the session
    • iU5q-!O9@$: indefinite
    • yt-player-headers-readable: duration of the session
    • yt-remote-cast-available: indefinite
    • yt-remote-cast-installed: indefinite
    • yt-remote-connected-devices: duration of the session
    • yt-remote-device-id: duration of the session
    • yt-remote-fast-check-period: indefinite
    • yt-remote-session-app: indefinite
    • yt-remote-session-name: indefinite
    • ytidb::LAST_RESULT_ENTRY_KEY: duration of the session

  • YouTube IFrame Player (Google LLC)

    YouTube IFrame Player is a video content visualization service provided by Google LLC that allows Soch Solar to incorporate content of this kind on its pages.

    Through this Service, Soch Solar may collect Data directly or indirectly on or from Users’ devices, including by making use of trackers. Users may restrict such access to their Data via the security settings page provided by Google. Users may ask the Owner for further information about these privacy settings at any time through the contact details provided in this document.

    Data collected through the Service may also be used to help third parties deliver interest-based advertising. Users can opt out of third-party interest-based advertising through their device settings or by visiting the Network Advertising Initiative opt-out page.

    Personal Data processed: Data communicated in order to use the Service, Data communicated while using the service, device information, Trackers, Usage Data and User ID.

    Place of processing: United States – Privacy Policy – Opt out.

    Trackers duration:

    • VISITOR_PRIVACY_METADATA: 7 months
    • YtIdbMeta:databases: duration of the session
    • iU5q-!O9@$: indefinite
    • yt-player-headers-readable: duration of the session
    • yt-remote-cast-available: indefinite
    • yt-remote-cast-installed: indefinite

  • PayPal button and widgets (PayPal Inc.)

    The PayPal button and widgets are services allowing interaction with the PayPal platform provided by PayPal Inc.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: See the PayPal privacy policy – Privacy Policy.

    Trackers duration:

    • LANG: 8 hours
    • akavpau_ppsd: duration of the session
    • ts: duration of the session

Measurement

Soch Solar uses Trackers to measure traffic and analyze User behavior to improve the Service.

Trackers managed by third parties

  • Google Analytics 4 (Google LLC)

    Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of Soch Solar, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

    In order to understand Google's use of Data, consult their partner policy and their Business Data page.

    Personal Data processed: number of Users, session statistics, Trackers and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out.

    Trackers duration:

    • _ga: 2 years
    • _ga_*: 2 years

  • WordPress Stats (Automattic Inc.)

    WordPress Stats is an analytics service provided by Automattic Inc.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: United States – Privacy Policy.

    Trackers duration:

    • tk_tc: duration of the session

Marketing

Soch Solar uses Trackers to deliver personalized ads or marketing content, and to measure their performance.

Some of the advertising services used by the Owner adhere to the IAB Transparency and Consent Framework, an initiative that facilitates responsible privacy practices across the digital advertising industry - providing Users with enhanced transparency and control over how their data are used for advertising tracking purposes. Users can customize their advertising preferences at any time by accessing the advertising preferences panel from within the cookie notice or via the relevant link on Soch Solar.

Soch Solar participates in the IAB Europe Transparency & Consent Framework and complies with its Specifications and Policies. Soch Solar uses iubenda (identification number 123) as a Consent Management Platform.

Trackers managed by third parties

  • Google Ad Manager (Google LLC)

    Google Ad Manager is an advertising service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that allows the Owner to run advertising campaigns in conjunction with external advertising networks that the Owner, unless otherwise specified in this document, has no direct relationship with. This service uses the “DoubleClick” Cookie, which tracks use of Soch Solar and User behavior concerning ads, products and services offered.  

    Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.

    In order to understand Google's use of Data, consult their partner policy and their Business Data page.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

    Trackers duration:

    • Conversion: 3 months
    • DSID: 14 days
    • FCNEC: 1 year
    • FLC: 10 seconds
    • FPAU: 3 months
    • FPGCLAW: 3 months
    • FPGCLDC: 3 months
    • FPGCLGB: 3 months
    • GCL_AW_P: 3 months
    • GED_PLAYLIST_ACTIVITY: duration of the session
    • IDE: 2 years
    • NID: 6 months
    • RUL: 1 year
    • __gads: 2 years
    • __gpi: 2 years
    • __gpi_optout: 2 years
    • __gsas: 2 years
    • _gac_: 3 months
    • _gac_gb_: 3 months
    • _gcl_ag: 3 months
    • _gcl_au: 3 months
    • _gcl_aw: 3 months
    • _gcl_dc: 3 months
    • _gcl_gb: 3 months
    • _gcl_gf: 3 months
    • _gcl_gs: 3 months
    • _gcl_ha: 3 months
    • ar_debug: 3 months
    • id: 2 years
    • receive-cookie-deprecation: 6 months
    • test_cookie: 15 minutes

Trackers that do not fit the above categorizations

  • MailPoet Email Marketing & SMTP

    We use MailPoet to send newsletters and marketing emails, manage subscriptions, and ensure email delivery via SMTP. To comply with GDPR and other privacy regulations, we use a double opt-in system, ensuring that customers explicitly consent to receiving marketing communications.

  • MailPoet Email Marketing & SMTP

    We use MailPoet to send newsletters and marketing emails, manage subscriptions, and ensure email delivery via SMTP. To comply with GDPR and other privacy regulations, we use a double opt-in system, ensuring that customers explicitly consent to receiving marketing communications.

How to manage preferences on Soch Solar

Users can set or update their preferences via the relevant privacy choices panel available on Soch Solar.

With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

How to control or delete Cookies and similar technologies via your device settings

Users may use their own browser settings to:

  • See what Cookies or other similar technologies have been set on the device;
  • Block Cookies or similar technologies;
  • Clear Cookies or similar technologies from the browser.

The browser settings, however, do not allow granular control of consent by category.

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Internet Explorer
  • Microsoft Edge
  • Brave
  • Opera

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).

How to opt out of interest-based advertising

Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU and UK), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Consequences of denying the use of Trackers

Users are free to decide whether or not to allow the use of Trackers. However, please note that Trackers help Soch Solar to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, if the User chooses to block the use of Trackers, the Owner may be unable to provide related features.

Owner and Data Controller

Soch Solar Systems LLP
No. 25/1, S.R. Plaza, 1st Floor, Lady Curzon Road, Bengaluru, Karnataka 560001

Owner contact email: sales@sochsolar.com

Since the use of third-party Trackers through Soch Solar cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by Soch Solar.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through Soch Solar (or third-party services employed in Soch Solar), which can include: the IP addresses or domain names of the computers utilized by the Users who use Soch Solar, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using Soch Solar who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of Soch Solar. The Data Controller, unless otherwise specified, is the Owner of Soch Solar.

Soch Solar (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by Soch Solar as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker

Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.


Legal information

This privacy statement has been prepared based on provisions of multiple legislations.

This privacy policy relates solely to Soch Solar, if not stated otherwise within this document.

Latest update: October 20, 2024

Version: 3

This document has been created with the iubenda Privacy and Cookie Policy Generator. See also the Terms and Conditions Generator. iubenda hosts this content and only collects the Personal Data strictly necessary for it to be provided.

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