Welcome to the privacy policy of TropicalServer®. This policy will help you understand what data we collect, why we collect it, and what your rights are in relation to it.
Latest update: 12 December 2025
Summary
Data we collect automatically
We automatically collect data from you for example when you visit TropicalServer®.
Registration and authentication provided directly by TropicalServer®
Spam and bots protection
Collection of privacy-related preferences
Managing support and contact requests
Owner and Data Controller
Tropical Server SLU - Calle Galatea 19, 18008, Granada, España
Owner contact email: rpgd@tropicalserver.com
Type of Data we collect
Among the types of Personal Data that TropicalServer® collects, by itself or through third parties, there are:
Usage Data
payment info
email address
Trackers
first name
last name
website
phone number
state
country
ZIP/Postal code
city
physical address
company name
geographic position
password
VAT Number
Tax ID
picture
User ID
billing address
language
answers to questions
clicks
keypress events
motion sensor events
mouse movements
scroll position
touch events
Data communicated while using the service
number of Users
session statistics
Universally unique identifier (UUID)
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using TropicalServer®. Unless specified otherwise, all Data requested by TropicalServer® is mandatory and failure to provide this Data may make it impossible for TropicalServer® to provide its services. In cases where TropicalServer® specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools — by TropicalServer® or by the owners of third-party services used by TropicalServer® serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.
Users are responsible for any third-party Personal Data obtained, published or shared through TropicalServer®.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of TropicalServer® (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:
Hosting and backend infrastructure
Tag Management
Handling payments
Displaying content from external platforms
Backup saving and management
Contacting the User
Collection of privacy-related preferences
Interaction with external social networks and platforms
Location-based interactions
Managing contacts and sending messages
Registration and authentication
Registration and authentication provided directly by TropicalServer®
Spam and bots protection
Traffic optimisation and distribution
Analytics
Managing support and contact requests
Detailed information on the processing of Personal Data
Analytics
The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.
Google Analytics 4
Company: Google LLC
Place of processing: United States
Personal Data processed: number of Users +3
Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of TropicalServer®, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.
Category of Personal Information collected according to the CCPA
internet information
This processing constitutes:
a Sale in the United States
Backup saving and management
This type of service allows the Owner to save and manage backups of TropicalServer® on external servers managed by the service provider itself. The backups may include the source code and content as well as the data that the User provides to TropicalServer®.
OVH Storage and backup
Company: OVH HISPANO SL +2
Place of processing: Spain +2
Personal Data processed: various types of Data as specified in the privacy policy of the service
OVH Storage and backup is a service to save and manage backups provided by OVH HISPANO SL, OVH S.A.S. or by OVH HEBERGEMENT INC, depending on how the Owner manages the Data processing.
Personal Data processed:
various types of Data as specified in the privacy policy of the service
Category of Personal Information collected according to the CCPA
identifiers
Collection of privacy-related preferences
This type of service allows TropicalServer® to collect and store Users’ preferences related to the collection, use, and processing of their personal information, as requested by the applicable privacy legislation.
iubenda Privacy Controls and Cookie Solution
Company: iubenda srl
Place of processing: Italy
Personal Data processed: Trackers
The iubenda Privacy Controls and Cookie Solution allows the Owner to collect and store Users’ preferences related to the processing of personal information and in particular to the use of Cookies and other Trackers on TropicalServer®.
Category of Personal Information collected according to the CCPA
internet information
iubenda Consent Database
Company: iubenda srl
Place of processing: Italy
Personal Data processed: Data communicated while using the service +1
The iubenda Consent Database allows to store and retrieve records of Users’ consent to the processing of Personal Data, and information and preferences expressed in relation to the provided consent.
In order to do so, it makes use of a Tracker that temporarily stores pending information on the User’s device until it is processed by the API. The Tracker (a browser feature called localStorage) is at that point deleted.
Category of Personal Information collected according to the CCPA
internet information
Contacting the User
Contact form
Company: TropicalServer®
Personal Data processed: email address +3
By filling in the contact form with their Data, the User authorises TropicalServer® to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data processed:
email address
first name
last name
website
Service provided by:
TropicalServer®
Category of Personal Information collected according to the CCPA
identifiers
internet information
Mailing list or newsletter
Company: TropicalServer®
Personal Data processed: city +10
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning TropicalServer®. Your email address might also be added to this list as a result of signing up to TropicalServer® or after making a purchase.
Personal Data processed:
city
company name
country
email address
first name
last name
phone number
physical address
state
website
ZIP/Postal code
Service provided by:
TropicalServer®
Category of Personal Information collected according to the CCPA
identifiers
commercial information
internet information
This processing constitutes:
a Sale in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana
Phone contact
Company: TropicalServer®
Personal Data processed: phone number
Users that provided their phone number might be contacted for commercial or promotional purposes related to TropicalServer®, as well as for fulfilling support requests.
Personal Data processed:
phone number
Service provided by:
TropicalServer®
Category of Personal Information collected according to the CCPA
identifiers
Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of TropicalServer® and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
Google Fonts
Company: Google Ireland Limited
Place of processing: Ireland
Personal Data processed: Trackers +1
Google Fonts is a typeface visualisation service provided by Google Ireland Limited that allows TropicalServer® to incorporate content of this kind on its pages.
Category of Personal Information collected according to the CCPA
internet information
This processing constitutes:
a Sale in California
Gravatar
Company: Aut O’Mattic A8C Ireland Ltd.
Place of processing: Ireland
Personal Data processed: email address +1
Gravatar is an image visualisation service provided by Aut O’Mattic A8C Ireland Ltd. that allows TropicalServer® to incorporate content of this kind on its pages.
Please note that if Gravatar images are used for comment forms, the commenter's email address or parts of it may be sent to Gravatar - even if the commenter has not signed up for that service.
Category of Personal Information collected according to the CCPA
identifiers
internet information
This processing constitutes:
a Sale in California
Font Awesome
Company: Fonticons, Inc.
Place of processing: United States
Personal Data processed: Trackers +1
Font Awesome is a typeface visualisation service provided by Fonticons, Inc. that allows TropicalServer® to incorporate content of this kind on its pages.
Category of Personal Information collected according to the CCPA
internet information
This processing constitutes:
a Sale in California
Handling payments
Unless otherwise specified, TropicalServer® processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. TropicalServer® isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
PayPal
Company: PayPal Inc.
Place of processing: See the PayPal privacy policy
Personal Data processed: various types of Data as specified in the privacy policy of the service
PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.
Personal Data processed:
various types of Data as specified in the privacy policy of the service
Category of Personal Information collected according to the CCPA
identifiers
This processing constitutes:
a Sale in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana
Stripe
Company: Stripe Technology Europe Ltd
Place of processing: European Union
Personal Data processed: email address +1
Stripe is a payment service provided by Stripe Technology Europe Ltd.
Category of Personal Information collected according to the CCPA
identifiers
Hosting and backend infrastructure
This type of service has the purpose of hosting Data and files that enable TropicalServer® to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of TropicalServer®.
Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
OVHcloud
Company: OVH HISPANO SL +3
Place of processing: Spain +3
Personal Data processed: Usage Data
OVHcloud is a hosting and backend service provided by OVH HISPANO SL, OVH S.A.S., OVH SINGAPORE PTE LTD or by OVH HEBERGEMENT INC, depending on how the Owner manages the Data processing.
Category of Personal Information collected according to the CCPA
identifiers
Interaction with external social networks and platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of TropicalServer®.
The interaction and information obtained through TropicalServer® are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out from the respective services in order to make sure that the processed data on TropicalServer® isn’t being connected back to the User’s profile.
PayPal button and widgets
Company: PayPal Inc.
Place of processing: See the PayPal privacy policy
Personal Data processed: Trackers +1
The PayPal button and widgets are services allowing interaction with the PayPal platform provided by PayPal Inc.
Category of Personal Information collected according to the CCPA
internet information
This processing constitutes:
a Sale in California
Location-based interactions
Non-continuous geolocation
Company: TropicalServer®
Personal Data processed: geographic position
TropicalServer® may collect, use, and share User location Data in order to provide location-based services.
Most browsers and devices provide tools to opt out from this feature by default. If explicit authorisation has been provided, the User’s location data may be tracked by TropicalServer®.
The geographic location of the User is determined in a manner that isn't continuous, either at the specific request of the User or when the User doesn't point out its current location in the appropriate field and allows the application to detect the position automatically.
Personal Data processed:
geographic position
Service provided by:
TropicalServer®
Category of Personal Information collected according to the CCPA
geolocation data
This processing constitutes:
a Sharing in California
Managing contacts and sending messages
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
Mailgun
Company: Mailgun Technologies, Inc.
Place of processing: Germany
Personal Data processed: email address +1
Mailgun is an email address management and message sending service provided by Mailgun Technologies, Inc.
Category of Personal Information collected according to the CCPA
identifiers
internet information
This processing constitutes:
a Sale in California
a Sharing in California
Managing support and contact requests
This type of service allows TropicalServer® to manage support and contact requests received via email or by other means, such as the contact form.
The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).
Intercom
Company: Intercom R&D Unlimited Company
Place of processing: Ireland
Personal Data processed: email address +4
Intercom is an AI assistant platform provided by Intercom R&D Unlimited Company that enhances the capabilities of the support and communication channels available on TropicalServer® by making use of artificial intelligence techniques.
Personal Data processed:
email address
Trackers
Universally unique identifier (UUID)
Usage Data
various types of Data as specified in the privacy policy of the service
Category of Personal Information collected according to the CCPA
identifiers
internet information
This processing constitutes:
a Sale in the United States
Registration and authentication
By registering or authenticating, Users allow TropicalServer® to identify them and give them access to dedicated services.
Depending on what is described below, third parties may provide registration and authentication services. In this case, TropicalServer® will be able to access some Data, stored by these third-party services, for registration or identification purposes.
Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to find out more, please refer to the description of each service.
Google OAuth
Company: Google LLC +1
Place of processing: United States +1
Personal Data processed: various types of Data as specified in the privacy policy of the service
Google OAuth is a registration and authentication service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, and is connected to the Google network.
Personal Data processed:
various types of Data as specified in the privacy policy of the service
Category of Personal Information collected according to the CCPA
identifiers
This processing constitutes:
a Sale in the United States
Facebook Authentication
Company: Meta Platforms Ireland Limited
Place of processing: Ireland
Personal Data processed: Trackers +1
Facebook Authentication is a registration and authentication service provided by Meta Platforms Ireland Limited and is connected to the Facebook social network.
Personal Data processed:
Trackers
various types of Data as specified in the privacy policy of the service
Category of Personal Information collected according to the CCPA
identifiers
internet information
This processing constitutes:
a Sale in California
Registration and authentication provided directly by TropicalServer®
By registering or authenticating, Users allow TropicalServer® to identify them and give them access to dedicated services. The Personal Data is collected and stored for registration or identification purposes only. The Data collected are only those necessary for the provision of the service requested by the Users.
Direct registration
Company: TropicalServer®
Personal Data processed: billing address +19
The User registers by filling out the registration form and providing the Personal Data directly to TropicalServer®.
Personal Data processed:
billing address
city
company name
country
email address
first name
language
last name
password
phone number
physical address
picture
state
Tax ID
Trackers
Usage Data
User ID
VAT Number
website
ZIP/Postal code
Service provided by:
TropicalServer®
Category of Personal Information collected according to the CCPA
identifiers
commercial information
internet information
sensorial information
inferred information
Spam and bots protection
This type of service analyses the traffic of TropicalServer®, potentially containing Users' Personal Data, with the purpose of filtering it from unwanted parts of traffic, messages and content that are recognised as spam or protecting it from malicious bots activities.
Google reCAPTCHA
Company: Google Ireland Limited
Place of processing: Ireland
Personal Data processed: answers to questions +8
Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use.
Category of Personal Information collected according to the CCPA
internet information
inferred information
This processing constitutes:
a Sale in California
Tag Management
This type of service helps the Owner to manage the tags or scripts needed on TropicalServer® in a centralised fashion.
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.
Google Tag Manager
Company: Google LLC
Place of processing: United States
Personal Data processed: Usage Data
Google Tag Manager is a tag management service provided by Google LLC.
Category of Personal Information collected according to the CCPA
internet information
This processing constitutes:
a Sale in California
Traffic optimisation and distribution
This type of service allows TropicalServer® to distribute their content using servers located across different countries and to optimise their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between TropicalServer® and the User's browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.
Cloudflare
Company: Cloudflare Inc.
Place of processing: United States
Personal Data processed: Trackers +1
Cloudflare is a traffic optimisation and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic through TropicalServer®, i.e., communication between TropicalServer® and the User's browser, while also allowing analytical data from TropicalServer® to be collected.
Personal Data processed:
Trackers
various types of Data as specified in the privacy policy of the service
Category of Personal Information collected according to the CCPA
identifiers
internet information
This processing constitutes:
a Sale in California
Information on opting out of interest-based advertising
In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie
Policy.
Further information about the processing of Personal Data
iubenda Consent Solution localStorage
iubenda ConS JS library localStorage (IUB_DATA) temporarily stores pending data in a storage space internal to the User's browser (localStorage) until it's received by the API, then it is deleted.
Push notifications based on the User's geographic location
TropicalServer® may use the User's geographic location to send push notifications for the purposes outlined in this privacy policy.
Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for some or all of the apps on the particular device.
Users must be aware that disabling push notifications may negatively affect the utility of TropicalServer®.
Push notifications
TropicalServer® may send push notifications to the User to achieve the purposes outlined in this privacy policy.
Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for TropicalServer®, some or all of the apps on the particular device.
Users must be aware that disabling push notifications may negatively affect the utility of TropicalServer®.
Cookie Policy
TropicalServer® uses Trackers. To learn more, Users may consult the Cookie Policy.
Further Information for Users in the European Union
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
Users have given their consent for one or more specific purposes.
provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Owner is subject;
processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Further information about retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:
Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The rights of Users based on the General Data Protection Regulation (GDPR)
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following, to the extent permitted by law:
Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organisation governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or enquire with the Owner using the information provided in the contact section.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.
Further information for Users
in the United States
This part of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the business running TropicalServer® and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).
The information contained in this section applies to all Users (Users are referred to below, simply as “you”, “your”, “yours”), who are residents in the following states: California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana.
For such Users, this information supersedes any other possibly divergent or conflicting provisions contained in the privacy policy.
This part of the document uses the term Personal Information
(and Sensitive Personal Information).
Notice at collection
The following Notice at collection provides you with timely notice about the categories of Personal Information collected or disclosed in the past 12 months so that you can exercise meaningful control over our use of that Information.
While such categorization of Personal Information is mainly based on California privacy laws, it can also be helpful for anyone who is not a California resident to get a general idea of what types of Personal Information are collected.
Internet or other electronic network activity information
Sold or Shared
Targeted Advertising
Personal Data processed: Usage data; Trackers; Email address; First name + 25
Personal Information collected or disclosed:
Usage Data
Trackers
email address
first name
last name
website
phone number
state
country
ZIP/Postal code
city
physical address
company name
various types of Data as specified in the privacy policy of the service
picture
User ID
billing address
language
answers to questions
clicks
keypress events
motion sensor events
mouse movements
scroll position
touch events
Data communicated while using the service
number of Users
session statistics
Universally unique identifier (UUID)
Sensitive Personal Information collected or disclosed
password, VAT Number, Tax ID
Purposes:
Hosting and backend infrastructure
Tag Management
Displaying content from external platforms
Contacting the User
Collection of privacy-related preferences
Further information about Personal Data
Interaction with external social networks and platforms
Managing contacts and sending messages
Registration and authentication
Registration and authentication provided directly by TropicalServer®
Spam and bots protection
Traffic optimisation and distribution
Analytics
Managing support and contact requests
Retention period:
for the time necessary to fulfill the purpose
Sold or Shared:
Yes
Targeted Advertising:
Yes
Third-parties:
OVH HISPANO SL, Google LLC, Google Ireland Limited, Aut O’Mattic A8C Ireland Ltd., Fonticons, Inc. , iubenda srl, PayPal Inc., Mailgun Technologies, Inc., Meta Platforms Ireland Limited, Intuition Machines, Inc, Cloudflare Inc., Intercom R&D Unlimited Company
Service providers or contractors:
TropicalServer®
Identifiers
Sold or Shared
Targeted Advertising
Personal Data processed: Various types of data as specified in the privacy policy of the service; Email address; Usage data; First name + 15
Personal Information collected or disclosed:
various types of Data as specified in the privacy policy of the service
email address
Usage Data
first name
last name
website
phone number
state
country
ZIP/Postal code
city
physical address
company name
Trackers
picture
User ID
billing address
language
Universally unique identifier (UUID)
Sensitive Personal Information collected or disclosed
payment info, password, VAT Number, Tax ID
Purposes:
Handling payments
Displaying content from external platforms
Backup saving and management
Contacting the User
Further information about Personal Data
Managing contacts and sending messages
Registration and authentication
Registration and authentication provided directly by TropicalServer®
Traffic optimisation and distribution
Hosting and backend infrastructure
Managing support and contact requests
Retention period:
for the time necessary to fulfill the purpose
Sold or Shared:
Yes
Targeted Advertising:
Yes
Third-parties:
PayPal Inc., Stripe Technology Europe Ltd, Aut O’Mattic A8C Ireland Ltd., OVH HISPANO SL, Apple Inc., Mailgun Technologies, Inc., Google LLC, X Corp., Meta Platforms Ireland Limited, Cloudflare Inc., Amazon Web Services, Inc., Intercom R&D Unlimited Company
Service providers or contractors:
TropicalServer®
Commercial information
Sold or Shared
Targeted Advertising
Personal Data processed: Email address; First name; Last name; Phone number + 13
Personal Information collected or disclosed:
email address
first name
last name
phone number
state
country
ZIP/Postal code
city
physical address
company name
website
Trackers
Usage Data
picture
User ID
billing address
language
Sensitive Personal Information collected or disclosed
payment info, password, VAT Number, Tax ID
Purposes:
Handling payments
Contacting the User
Registration and authentication provided directly by TropicalServer®
Retention period:
for the time necessary to fulfill the purpose
Sold or Shared:
Yes
Targeted Advertising:
Yes
Third-parties:
Stripe Technology Europe Ltd
Service providers or contractors:
TropicalServer®
Geolocation data
Sold or Shared
Targeted Advertising
Personal Data processed: Geographic position
Personal Information collected or disclosed:
geographic position
Purposes:
Location-based interactions
Retention period:
for the time necessary to fulfill the purpose
Sold or Shared:
Yes
Targeted Advertising:
Yes
Service providers or contractors:
TropicalServer®
Audio, electronic, visual, thermal, olfactory, or similar information
Sold or Shared
Targeted Advertising
Personal Data processed: Trackers; Usage data; First name; Last name + 13
Personal Information collected or disclosed:
Trackers
Usage Data
first name
last name
phone number
physical address
email address
company name
country
state
ZIP/Postal code
city
picture
website
User ID
billing address
language
Sensitive Personal Information collected or disclosed
password, VAT Number, Tax ID
Purposes:
Registration and authentication provided directly by TropicalServer®
Retention period:
for the time necessary to fulfill the purpose
Sold or Shared:
Yes
Targeted Advertising:
Yes
Service providers or contractors:
TropicalServer®
Inferences drawn from other personal information
Sold or Shared
Targeted Advertising
Personal Data processed: Trackers; Usage data; First name; Last name + 20
Personal Information collected or disclosed:
Trackers
Usage Data
first name
last name
phone number
physical address
email address
company name
country
state
ZIP/Postal code
city
picture
website
User ID
billing address
language
answers to questions
clicks
keypress events
motion sensor events
mouse movements
scroll position
touch events
Sensitive Personal Information collected or disclosed
password, VAT Number, Tax ID
Purposes:
Registration and authentication provided directly by TropicalServer®
To know more about your rights in particular to opt out of certain processing activities and to limit the use of your sensitive personal information (“Limit the Use of My Sensitive Personal Information”) you can refer to the “Your privacy rights under US state laws” section of our privacy policy.
We won’t process your Information for unexpected purposes, or for purposes that are not reasonably necessary to and compatible with the purposes originally disclosed, without your consent.
What are the sources of the Personal Information we collect?
We collect the above-mentioned categories of Personal Information, either directly or indirectly, from you when you use TropicalServer®.
For example, you directly provide your Personal Information when you submit requests via any forms on TropicalServer®. You also provide Personal Information indirectly when you navigate TropicalServer®, as Personal Information about you is automatically observed and collected.
Finally, we may collect your Personal Information from third parties that work with us in connection with the Service or with the functioning of TropicalServer® and features thereof.
Your privacy rights under US state laws
You may exercise certain rights regarding your Personal Information. In particular, to the extent permitted by applicable law, you have:
the right to access Personal Information: the right to know. You have the right to request that we confirm whether or not we are processing your Personal Information. You also have the right to access such Personal Information;
the right to correct inaccurate Personal Information. You have the right to request that we correct any inaccurate Personal Information we maintain about you;
the right to request the deletion of your Personal Information. You have the right to request that we delete any of your Personal Information;
the right to obtain a copy of your Personal Information. We will provide your Personal Information in a portable and usable format that allows you to transfer data easily to another entity – provided that this is technically feasible;
the right to opt out from the Sale of your Personal Information; We will not discriminate against you for exercising your privacy rights.
the right to non-discrimination.
Additional rights for Users residing in California
In addition to the rights listed above common to all Users in the United States, as a User residing in California, you have:
The right to opt out of the Sharing of your Personal Information for cross-context behavioral advertising;
The right to request to limit our use or disclosure of your Sensitive Personal Information to only that which is necessary to perform the services or provide the goods, as is reasonably expected by an average consumer. Please note that certain exceptions outlined in the law may apply, such as, when the collection and processing of Sensitive Personal Information is necessary to verify or maintain the quality or safety of our service.
Additional rights for Users residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana
In addition to the rights listed above common to all Users in the United States, as a User residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana you have
The right to opt out of the processing of your personal information for Targeted Advertising or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you;
The right to freely give, deny or withdraw your consent for the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer. In Maryland, your Sensitive Personal Information will be collected or processed only if strictly necessary to provide or maintain a specific product or service requested by you.
In Minnesota and Maryland Users also have the right to obtain a list of the specific third parties to which the controller has disclosed the consumer's personal data
* Note that in some states like Minnesota you have the following specific rights connected to profiling:
The right to question the results of the profiling;
The right to be informed of the reason that the profiling resulted in the decision; if feasible
The right to be informed of what actions the consumer might have taken to secure a different decision and the actions that the consumer might take to secure a different decision in the future;
The right to review personal data used in the profiling;
If inaccurate, the right to have the data corrected and the profiling decision reevaluated based on the corrected data;
Additional rights for users residing in Utah and Iowa
In addition to the rights listed above common to all Users in the United States, as a User residing in Utah and Iowa, you have:
The right to opt out of the processing of your Personal Information for Targeted Advertising;
The right to opt out of the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer.
How to exercise your privacy rights under US state laws
To exercise the rights described above, you need to submit your request to us by contacting us via the contact details provided in this document.
For us to respond to your request, we must know who you are. We will not respond to any request if we are unable to verify your identity and therefore confirm the Personal Information in our possession relates to you. You are not required to create an account with us to submit your request. We will use any Personal Information collected from you in connection with the verification of your request solely for verification and shall not further disclose the Personal Information, retain it longer than necessary for purposes of verification, or use it for unrelated purposes.
If you are an adult, you can make a request on behalf of a child under your parental authority.
How to exercise your rights to opt out
In addition to what is stated above, to exercise your right to opt-out of Sale or Sharing and Targeted Advertising you can also use the privacy choices link provided on TropicalServer®.
If you want to submit requests to opt out of Sale or Sharing and Targeted Advertising activities via a user-enabled global privacy control, such as for example the Global Privacy Control (“GPC”), you are free to do so and we will abide by such request in a frictionless manner.
How and when we are expected to handle your request
We will respond to your request without undue delay, but in all cases within the timeframe required by applicable law. Should we need more time, we will explain to you the reasons why, and how much more time we need.
Should we deny your request, we will explain to you the reasons behind our denial (where envisaged by applicable law you may then contact the relevant authority to submit a complaint).
We do not charge a fee to process or respond to your request unless such request is manifestly unfounded or excessive and in all other cases where it is permitted by the applicable law. In such cases, we may charge a reasonable fee or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind them.
Additional information about Data collection and processing
Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of TropicalServer® or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
In addition to the information contained in this privacy policy, TropicalServer® may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, TropicalServer® and any third-party services may collect files that record interaction with TropicalServer® (System logs) or use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within TropicalServer® and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Definitions and legal references
Personal Data (or Data)
/ Personal Information (or Information)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Sensitive Personal Information
Sensitive Personal Information means any Personal Information that is not publicly available and reveals information considered sensitive according to the applicable privacy law.
Usage Data
Information collected automatically through TropicalServer® (or third-party services employed in TropicalServer®), which can include: the IP addresses or domain names of the computers utilised by the Users who use TropicalServer®, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using TropicalServer® who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Processor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of TropicalServer®. The Data Controller, unless otherwise specified, is the Owner of TropicalServer®.
TropicalServer® (or this Application)
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by TropicalServer® as described in the relative terms (if available) and on this site/application.
Sale
Sale means any exchange of Personal Information by the Owner to a third party, for monetary or other valuable consideration, as defined by the applicable privacy US state law. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the applicable law, does not constitute a Sale of your Personal Information.
Sharing
Sharing means any sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's Personal Information by the business to a third party for cross-context behavioural advertising, whether for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioural advertising for the benefit of a business in which no money is exchanged, as defined by the California privacy laws. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the California privacy laws, does not constitute sharing of your Personal Information.
Targeted advertising
Targeted advertising means displaying advertisements to a consumer where the advertisement is selected based on Personal Information obtained from that consumer’s activities over time and across nonaffiliated websites or online applications to predict such consumer’s preferences or interests, as defined by the applicable privacy US state law.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Legal information
This policy has been prepared based on provisions of multiple legislations.
This policy relates solely to TropicalServer®, if not stated otherwise within this document.
