Welcome to the cookie policy of XeniaSoft. This policy will help you understand what cookies and tracking technologies we use, how we use them and what your rights are in relation to it
This document informs Users about the technologies that help XeniaSoft to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with XeniaSoft.
For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.
Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.
XeniaSoft uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.
Owner and Data Controller
Xeniasoft S.r.l. - Via A. Gramsci 113, 95030 Gravina di Catania (CT)
Owner contact email: info@xeniasoft.it
How XeniaSoft uses Trackers
Necessary
XeniaSoft uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.
Trackers managed directly by the Owner
WooCommerce
Company: XeniaSoft
Personal Data processed: billing address +9
WooCommerce is a WordPress plugin used by XeniaSoft that allows the Owner to build and run an e-commerce website.
Personal Data processed:
billing address
data relating to the point of sale
email address
name
order ID
payment info
phone number
shipping address
Trackers
Usage Data
Service provided by:
XeniaSoft
Trackers duration:
wc_cart_created: indefinite
woocommerce_cart_hash: indefinite
woocommerce_items_in_cart: indefinite
woocommerce_recently_viewed: indefinite
wp_woocommerce_session_*: 2 days
Trackers managed by third parties
Google reCAPTCHA
Company: Google LLC
Place of processing: United States
Personal Data processed: answers to questions +8
Google reCAPTCHA is a spam protection service provided by Google LLC.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use.
The iubenda Privacy Controls and Cookie Solution allows the Owner to collect and store Users’ preferences related to the processing of personal information and in particular to the use of Cookies and other Trackers on XeniaSoft.
XeniaSoft uses Trackers to measure traffic and analyze User behavior to improve the Service.
Trackers managed directly by the Owner
WooCommerce Order Attribution Tracking
Company: XeniaSoft
Personal Data processed: page views +3
WooCommerce Order Attribution Tracking is an analytics feature of WooCommerce that connects data from online orders to marketing activities, channels, or campaigns in order to measure their efficacy.
Personal Data processed:
page views
referral URL
Trackers
Usage Data
Service provided by:
XeniaSoft
Trackers duration:
sbjs_current: indefinite
sbjs_current: indefinite
sbjs_current_add: indefinite
sbjs_first: indefinite
sbjs_first_add: indefinite
sbjs_first_add: indefinite
sbjs_migrations: indefinite
sbjs_session: 30 minutes
sbjs_udata: indefinite
sbjs_udata: indefinite
store_notice*: indefinite
Trackers managed by third parties
Google Analytics 4
Company: Google LLC
Place of processing: United States
Personal Data processed: number of Users +3
Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of XeniaSoft, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.
How to manage preferences and provide or withdraw consent on XeniaSoft
Whenever the use of Trackers is based on consent, users can provide or withdraw such consent by setting or updating their preferences via the relevant privacy choices panel available on XeniaSoft.
With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.
How to control or delete Cookies and similar technologies via your device settings
Users may use their own browser settings to:
See what Cookies or other similar technologies have been set on the device;
Block Cookies or similar technologies;
Clear Cookies or similar technologies from the browser.
The browser settings, however, do not allow granular control of consent by category.
Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:
Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).
Consequences of denying consent
Users are free to decide whether or not to grant consent. However, please note that Trackers help XeniaSoft to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, the Owner may be unable to provide related features.
Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through XeniaSoft (or third-party services employed in XeniaSoft), which can include: the IP addresses or domain names of the computers utilised by the Users who use XeniaSoft, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using XeniaSoft who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Processor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of XeniaSoft. The Data Controller, unless otherwise specified, is the Owner of XeniaSoft.
XeniaSoft (or this Application)
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by XeniaSoft as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Legal information
This privacy policy relates solely to XeniaSoft, if not stated otherwise within this document.
