With iubenda, you can easily declare which services or programs your website uses to collect data. Each service generally contains details the type data collected, the name of the provider as well as the purposes of collection. Remember that even a cookie is considered personal data. You can consult our introductive article to cookie law for additional information on the subject.
What is a Service?
Services generally fall into two categories:
- Services related to your own data collection activities (eg. contact forms)
- Services related to third-party data collection activities (eg. Google Analytics)
When figuring out which basic services to add to your policy, it may help to ask yourself the following questions:
What user data do I collect myself and how do I collect it?
(eg. newsletter forms, contact forms, comment systems)
Read more about defining your services here.
The video below shows explains the process of adding services to your policy:
How do I know which Personal Data my website collects?
To get an idea of the personal data collected on your website, scroll down the list of services by clicking on the “Add services” button. If you find something familiar, just click on the “add” button. Typical examples of personal data collection are for analytics (e.g. to know how many visits your website gets), data collection for advertising purposes (for the inclusion of banners etc), the collection of email addresses to keep your users up to date, registration forms etc.
iubenda may not cover some of the services you use. If this is the case, you can request it on our forum or use the “create custom service” option (PRO feature):
If you’re not clear on what services you use on your website, try asking the webdesigner who built your website or the person who manages it for help.