Mobile App Terms and Conditions Template

In short

A Mobile App Terms and Conditions agreement is one of the most important documents you can put in place as an app developer. It protects your business, sets the rules for how users interact with your app, and reduces your exposure to legal risk.

In this guide, we’ll walk you through the essentials of drafting effective Terms and Conditions for your mobile application.

In this article

• Introduction to app Terms and Conditions
• Why are terms and conditions important for apps and when are they needed?
• App Store and Google Play: what you need to know
• Step-by-step guide to writing Terms and Conditions
• Download our free mobile app Terms and Conditions template
• Example Terms and Conditions for mobile apps
• FAQs

Introduction to app Terms and Conditions

A quick refresher before we begin: what are Terms and Conditions?

Terms and Conditions, often referred to as Terms of Service (ToS), Terms of Use, or End User License Agreement (EULA), are legally binding agreements between your business and the users of your mobile app. They define the rules of use, protect your intellectual property, and help you meet your legal obligations.

At their most basic, Terms and Conditions protect you by setting legally binding rules on how users can interact with your product or service.

Why are terms and conditions important for apps and when are they needed?

Terms and Conditions protect your app from misuse, clarify usage rights, and lower your legal risk. They’re especially important for apps involved in e-commerce, content sharing, or any service that requires user registration.

Terms and Conditions set how your product or content may be used, in a legally binding way. You’ll generally need them if your app involves commerce in any form, whether that’s selling directly to users or facilitating transactions between them. Read this guide for more on when they’re needed.

App Store and Google Play: what you need to know

If you distribute your app through the Apple App Store or Google Play, both platforms have their own legal document requirements on top of what privacy laws already require.

Apple App Store

Apple requires a privacy policy for all apps, linked in both App Store Connect and within the app itself. The policy must identify what data you collect and how it’s used, cover third-party data sharing, and explain how users can withdraw consent or request deletion. Missing either link is grounds for rejection.

If your app tracks users across third-party apps or websites, you must use the AppTrackingTransparency framework to request permission before tracking begins. For your Terms and Conditions, Apple applies its own standard EULA if you don’t provide custom terms, which means less control over usage rules, liability, and dispute handling.

Google Play

Google requires a privacy policy on your store listing and inside your app whenever your app handles sensitive user data, including anything accessed through camera, contacts, location, microphone, SMS, or storage permissions. Apps in the “Designed for Families” program must include one regardless.

All developers must also complete a Data Safety form in the Play Console, even if the app collects no data. It declares what you collect, how it’s shared, and what security measures you have in place.

If your app collects data unrelated to its core function, Google’s prominent disclosure rule requires a clear in-app notice and affirmative user consent before collection starts. A privacy policy link alone isn’t enough. For a full overview of Google Play’s developer requirements, read this guide. Non-compliance can result in removal, with a 30-day window to fix flagged issues.

Step-by-step guide to writing Terms and Conditions

Here’s how to prepare your Terms and Conditions for your app.

Step 1: Clearly identify yourself/your business

Because Terms and Conditions are legally binding, make sure your identifying information is accurate and complete. More on this here.

Step 2: Set basic rules for use of your app

At the very least your document should:

• clearly state the rules for user behavior and access to your product/software;
• disclose any copyright/intellectual property license that applies (e.g. open source);
• include other details of your software license including conditions for termination;
• include any disclaimers and limitation of liability statements.

Step 3: Make the document easily accessible to users

Make your Terms and Conditions easy to find. Display them wherever users take a significant action, such as sign-up and account creation forms, and keep a link in your app’s footer at all times.

Download our free mobile app Terms and Conditions template

Using a basic template is not wrong by default, but it comes with real risk. Should a dispute arise, your Terms and Conditions will be your first line of defense. They’re complex legal documents that need to cover multiple scenarios (commercial law, copyright, liabilities), span multiple jurisdictions, and apply to your specific business. A basic template can’t do all of that on its own.

How to use the template

1. Download the template: Get our free Terms and Conditions template in Word Doc or copy and paste the HTML directly into your website.
2. Fill in business and contact details: Before you publish it, fill in all the [brackets] with your business info and contact details.
3. Customize sale and service clauses: the template covers selling physical goods and includes sections for both B2B and B2C sales. Make sure these sections match what your business offers.
4. Tailor to legal jurisdictions: some sections apply only to the EU, UK, or US. Check that the relevant clauses match the laws where your customers are based.

Mobile app Terms and Conditions template (HTML text)

Copy and paste the Terms and Conditions template HTML directly into your website.

<h1>Terms and Conditions of [application name]</h1>

<p>This document governs the use of our application in a legally binding way. You must read this document carefully.</p>

<p>Our application is provided by:<br>
[name/company and full address]</p>

<p>Contact email: [email address]</p>

<h2>What you should know at a glance</h2>
<p>Please note that some provisions may only apply to certain categories of users. In particular, certain provisions may only apply to consumers or to those users that do not qualify as consumers. Such limitations are always explicitly mentioned within each affected clause. In the absence of any such mention, clauses apply to all users.</p>

<h2>TERMS OF USE</h2>
<p>Unless stated otherwise, the terms in this section apply generally when using our application.</p>

<p>Specific or additional conditions may apply in certain situations and are noted in this document.</p>

<p>By using our application, you confirm the following:</p>
<ul>
<li>you are older than [number of years of age];</li>
<li>you are not in a country under a U.S. government embargo or designated as a "terrorist-supporting" country;</li>
<li>you are not on any U.S. government list of prohibited or restricted parties.</li>
</ul>

<h3>Account registration</h3>
<p>To use our application, you can register or create an account by providing complete and truthful information. You can also use our application without an account, but this might limit some features.</p>

<p>You are responsible for keeping your login details confidential and must choose passwords that meet the highest standards of strength as allowed by our application.</p>

<p>By registering, you agree to take full responsibility for all activities under your username and password. You must immediately inform us using the contact details in this document if you believe your personal information, account, or login details have been violated, disclosed, or stolen.</p>

<h3>Conditions for account registration</h3>
<p>Registration of accounts on our application is subject to the conditions outlined below. By registering, you agree to meet such conditions.</p>
<ul>
<li>It is not permitted to register accounts by bots or any other automated methods;</li>
<li>You must register only one account, unless otherwise specified;</li>
<li>Your account must not be shared with other persons unless otherwise specified.</li>
</ul>

<h3>Account termination</h3>
<p>You can close your account and stop using our service anytime by contacting us at the contact details provided in this document.</p>

<h3>Account suspension and deletion</h3>
<p>We reserve the right to suspend or delete your account at any time and without notice if we find it inappropriate, offensive, or in violation of these terms.</p>

<p>Suspending or deleting accounts does not entitle you to claim for any compensation, damages, or reimbursement.</p>

<p>The suspension or deletion of accounts due to causes attributable to you does not exempt you from paying any applicable fees or prices.</p>

<h3>Content on this application</h3>
<p>Unless otherwise noted, all content on our application is owned or provided by us or our licensors.</p>

<p>We do our best to ensure the content on our application complies with all laws and respects third-party rights. However, this may not always be achievable.</p>

<p>If you believe your rights are being infringed, without prejudice to any legal prerogatives to enforce your rights, please report any issues using the contact details provided in this document.</p>

<h3>Removal of content from parts of this application available through the App Store</h3>
<p>If the reported content is deemed objectionable, it will be removed and those who provided the content will be prevented from using our application.</p>

<h3>Access to external resources</h3>
<p>Through our application, you may access external resources provided by third parties. You acknowledge and accept that we have no control over these resources and are not responsible for their content or availability.</p>

<p>Conditions for third-party resources, including any rights granted in their content, are governed by those third parties' terms and conditions or by applicable law.</p>

<h3>Acceptable use</h3>
<p>Our application may only be used within the scope of what is provided for, under this document and applicable law.</p>

<p>You are solely responsible for ensuring your use of our application does not violate any laws, regulations, or third-party rights.</p>

<p>We reserve the right to protect our interests by denying you access to our application, terminating contracts, and reporting any misconduct to the appropriate authorities if you are involved in or suspected of the following:</p>
<ul>
<li>violating laws, regulations, or these terms;</li>
<li>infringing on third-party rights;</li>
<li>significantly impairing our legitimate interests.</li>
</ul>

<h3>Software license</h3>
<p>Any intellectual or industrial property rights, as well as other exclusive rights on software or technical features related to our application, are owned by us and/or our licensors.</p>

<p>Provided you comply with these terms, we grant you a revocable, non-exclusive, non-sublicensable, and non-transferable license to use the software and other technical features on our application for its intended purposes.</p>

<p>This license does not give you any rights to access, use, or share the original source code. All techniques, algorithms, and procedures in the software and related documentation are the sole property of us or our licensors.</p>

<p>All rights and licenses granted to you will immediately end if the agreement is terminated or expires.</p>

<p>Despite the above, under this license, you can download, install, use, and run the software on [number of devices] devices, as long as your devices are common and up-to-date with current technology and market standards.</p>

<p>We reserve the right to release updates and improvements to our application and its related software. You may need to download and install these updates to keep using them.</p>

<p>However, in order to get access to completely new versions or releases of the software you may need to purchase a separate license.</p>

<p>Notwithstanding the foregoing, you undertake to immediately delete any copies of the software upon the expiry of the license.</p>

<p>The software licensed will be valid and functional for 2 years since it has been made available to you, and in any case for the entire duration of the subscription, subject to the conditions of the agreement including, without limitation, any required updates. It is understood that the possible occurrence of errors and occasional technical faults is inherent to the nature of software. To the extent required under applicable law and/or the agreement, we commit to resolving possible defects and/or faults impairing the software&rsquo;s functionality during the validity period, unless these result from any improper or irregular use of the software, including (without limitation) your failure to implement any required updates.</p>

<h3>Purchase via app store</h3>
<p>Our application or specific products available for sale may be purchased via a third-party app store. To access such purchases, you must follow the instructions provided on the relevant online store (such as "Apple App Store" or "Google Play"), which may vary depending on the particular device in use.</p>

<p>Unless otherwise specified, purchases done via third-party online stores are also subject to third parties&rsquo; terms and conditions, which will always prevail upon these terms in case of conflict. You must read such third-party terms and conditions of sale carefully and accept them.</p>

<h3>Contract duration</h3>
<h4>Subscriptions</h4>
<p>Subscriptions allow you to receive the product regularly over time.</p>

<p>[add more details about subscriptions]</p>

<h4>Subscriptions handled via Apple ID</h4>
<p>You may subscribe to a product using the Apple ID associated with your Apple App Store account by using the relevant process on our application. When doing so, you acknowledge and accept that:</p>
<ul>
<li>any payment due will be charged to your Apple ID account;</li>
<li>subscriptions are automatically renewed for the same duration unless you cancel at least 24 hours before the current period expires;</li>
<li>any fees or payments due for renewal will be charged within 24-hours before the end of the current period;</li>
<li>subscriptions can be managed or cancelled in your Apple App Store account settings.</li>
</ul>

<p>The above will prevail upon any conflicting or diverging provision of this document.</p>

<h3>Termination</h3>
<p>Subscriptions may be terminated by sending us a clear and unambiguous termination notice using the contact details provided in this document.</p>

<p>[add more details on termination of subscription]</p>

<h2>LIABILITY AND INDEMNIFICATION</h2>
<p><em><strong>Note:</strong> This section covers the limits of your liability, your disclaimer of warranties, and the circumstances under which users agree to indemnify you. The correct wording varies significantly between the EU, the UK, and the US &mdash; each jurisdiction has its own requirements, and a clause written for one may not be valid in another. Tailor this section to the jurisdictions where your business operates and where your customers are based.</em></p>

<h3>Indemnification</h3>
<p>You agree to indemnify us and our affiliates, officers, directors, and employees from any claims or demands made by third parties due to or in connection with any culpable violation of these terms or third-party rights related to your use of the service to the extent allowed by law.</p>

<h3>Limitation of liability</h3>
<p>Unless explicitly stated otherwise and subject to applicable law, you cannot claim damages against us (or any individual or entity acting on our behalf).</p>

<p>However, this exclusion does not apply to damages affecting life, health, or physical integrity, damages arising from the breach of significant contractual obligations (such as those necessary to fulfill the contract's purpose), and/or damages resulting from intentional or gross negligence, provided that our application has been used appropriately and correctly by you.</p>

<p>Unless damages stem from intentional or gross negligence, or they impact life, health, or physical integrity, our liability is limited to typical and foreseeable damages at the time the contract was entered into.</p>

<h2>COMMON PROVISIONS</h2>
<h3>No waiver</h3>
<p>Our failure to assert any right or provision under these terms does not waive that right or provision. No waiver will constitute a continuing waiver of such term or any other term.</p>

<h3>Service interruption</h3>
<p>To maintain the best service level, we reserve the right to interrupt the service for maintenance, updates, or other changes, with appropriate notification.</p>

<p>We may suspend or discontinue the service within legal limits. If discontinued, we will assist you in withdrawing personal data and respect your rights regarding continued product use and compensation under applicable law.</p>

<p>The service may be unavailable due to events beyond our reasonable control, such as infrastructure breakdowns or blackouts.</p>

<h3>Service reselling</h3>
<p>You may not reproduce, duplicate, copy, sell, or exploit any part of our application without our express written permission, granted either directly or through a legitimate reselling program.</p>

<h3>Privacy policy</h3>
<p>For information on the use of personal data, you can refer to our application's privacy policy.</p>

<h3>Intellectual property rights</h3>
<p>Without prejudice to any more specific provisions in these terms, all intellectual property rights associated with our application, including copyrights, trademark rights, patent rights, and design rights, are exclusively owned by us or our licensors. These rights are protected by applicable laws and international treaties concerning intellectual property.</p>

<p>All trademarks, whether nominal or figurative, and any other marks, trade names, service marks, word marks, illustrations, images, or logos associated with our application, are and remain the exclusive property of us or our licensors. These are also protected by applicable laws and international treaties related to intellectual property.</p>

<h3>Changes to the terms</h3>
<p>We reserve the right to modify these terms at any time, informing you of any changes.</p>

<p>Such changes will only affect the relationship with you from the date communicated onwards.</p>

<p>Your continued use of the service will signify your acceptance of the revised terms. If you do not wish to be bound by the changes, you must stop using the service and terminate the agreement.</p>

<p>The applicable previous version will govern the relationship prior to your acceptance. You can obtain any previous version from us.</p>

<p>If legally required, we will notify you in advance of when the modified terms will take effect.</p>

<h3>Assignment of contract</h3>
<p>We reserve the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these terms, considering your legitimate interests. Provisions about changes to these terms will apply accordingly.</p>

<p>You cannot assign or transfer your rights or obligations under these terms without our written permission.</p>

<h3>Contact</h3>
<p>All communications regarding the use of our application must be sent using the contact information provided in this document.</p>

<h3>Severability</h3>
<p>Invalidity or unenforceability of any provision under applicable law will not affect the validity of other provisions, which will remain in full force and effect.</p>

<p><em><strong>Note:</strong> If you serve both EU and US users, you will need jurisdiction-specific severability language. EU law requires parties to seek an amicable replacement clause; US law allows courts to interpret invalid provisions to preserve original intent. Tailor this section to the jurisdictions where your business operates.</em></p>

<h3>Governing law and jurisdiction</h3>
<p><em><strong>Note:</strong> Specify the country or state whose law governs these terms, and the courts that will have jurisdiction over any disputes. If you serve consumers in the EU, the UK, Switzerland, Norway, or Iceland, note that mandatory consumer protection rules in their country of residence may still apply regardless of your chosen governing law. UK consumers may bring proceedings in the courts of their home nation (England and Wales, Scotland, or Northern Ireland).</em></p>

<h3>Surviving provisions</h3>
<p>Our agreement will continue in effect until it is terminated by either our application or you. Upon termination, the provisions contained in this document that by their context are intended to survive termination or expiration will survive, including but not limited to the following:</p>
<ul>
<li>your grant of licenses under this document will survive indefinitely;</li>
<li>your indemnification obligations will survive for a period of five years from the date of termination;</li>
<li>the disclaimer of warranties and representations, and the stipulations under the section containing indemnity and limitation of liability provisions, will survive indefinitely.</li>
</ul>

<h2>INFORMATION ABOUT THIS DOCUMENT</h2>
<p>This document was generated with the use of the <a href="https://www.iubenda.com/en/help/22970/-how-to-write-terms-and-conditions-for-an-app">Mobile App Terms and Conditions template</a>.</p>

Mobile app Terms and Conditions template (Word DOCX)

Mobile app Terms and Conditions template (PDF)

Example Terms and Conditions for mobile apps

Here’s an example of Terms and Conditions for mobile apps, generated and customized using iubenda’s visual interface.

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