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How to add Terms and Conditions on WooCommerce stores

Do you own a WooCommerce store and need terms and conditions but don’t know where to start?

Well, you’ve come to the right place. Let us start by reviewing why you should have terms and conditionswhat to include with a template example and how to generate your terms and conditions. 

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Do you want to save time, money, and stress? Yes? Then, a strong and understandable Terms and Conditions agreement is needed if you are running a business using WooCommerce. Ultimately, a Terms and Conditions agreement will provide the store’s owner (that’s you!) with legal protection. In the case of breaches or product failures, your well-defined Terms and Conditions will limit your legal liability. Not only this, it will give users clear guidelines of what to expect while visiting and using your store. Terms and Conditions are ever more important to WooCommerce store as they set out clear payment and shipping terms. Payment and shipping terms include acceptable payment methods, warranty and withdrawal information, how payments are processed, how long shipping takes, and what happens if an order is lost or arrives damaged.

Important

Many of these terms, such as warranty and withdrawal information, are legally required.

Of course, you will have a specific Terms and Conditions agreement tailored to your business. However, it is important to note that there are a number of clauses that are useful for every website’s terms and conditions.

  1. Identification and description of your business
  2. User guidelines that clearly state what is acceptable use while visiting the website
  3. Governing law clause, that state which law governs your Terms and any issues arising from them
  4. The consequences of any abuse on the site

As a WooCommerce store owner it is essential to include in your Terms and Conditions:

  1. Warranty clause, pointing out which products are covered by a warranty
  2. Payment terms clause, about methods of payments and how payments are processed
  3. Right of withdrawal, the owners and customers right to cancel an order, make exchanges, returns and refunds
  4. Delivery information where relevant
  5. Any store-specific terms that may apply – here you may choose to add information related to any deals and promotion codes you may offer (unique to your WooCommerce store).

It is imperative you clearly display accurate contact details for your company in your Terms and Conditions.

⚠️ Many of these terms, such as warranty and withdrawal information, are legally required.

Our Terms and Condition Generator is optimized for everything from eCommerce, blogs, and apps, to complex scenarios like marketplace and affiliate scenarios.Start generating your Terms and Conditions now

How to add iubenda’s T&C to your WooCommerce store

Once you’ve generated your terms and conditions with iubenda there are three ways to integrate it on your WooCommerce store. You can either:

  • Use our widget
  • Add a direct link to your site that will then lead your users to your iubenda Terms and Conditions document; or
  • Directly embed the Terms and Conditions into your website 

To get started first head over to your iubenda dashboard, click on [Your website] > Terms and Conditions > Embed 

How to add Terms and Conditions on WooCommerce stores

Widget

Standard embedding for a widget that opens a modal at the footer click on > Add a widget to the footer scroll down to Terms and Conditions and click on > COPY

How to add Terms and Conditions on WooCommerce stores

Now that you’ve got that, head over to your WooCommerce stores Admin Panel > Appearance > Widgets > Footer

How to add Terms and Conditions on WooCommerce stores

Then you can drag the text to the footer area 

How to add Terms and Conditions on WooCommerce stores

You can do this by dragging the sections above to this section shown below

How to add Terms and Conditions on WooCommerce stores

Paste the embedded text here and you’re done!

To add a direct link click on > Use a direct link > Terms and Conditions > COPY

How to add Terms and Conditions on WooCommerce stores

In order to add the iubenda Terms and Conditions link to your WooCommerce stores, we’re going to use the links widget. Links widgets can essentially be added all over the design you’re using with links going practically anywhere you want them.

In your admin in the sidebar, click on Links and then Add New

How to add Terms and Conditions on WooCommerce stores

Next, you’ll need to:

  • Name your terms and conditions “Terms and Conditions”
  • Paste in the link taken from the iubenda generator dashboard in the Web Address field
How to add Terms and Conditions on WooCommerce stores
  • Add it to a category called something like About, if you already have one created, simply create one by clicking on+ Add New Category, located in the lower section of the page (Bonus tip: select “_blank” in the Target section if you’d like your terms and conditions to open in a new tab)
  • Now, click the Add Link button on the upper right of the page
How to add Terms and Conditions on WooCommerce stores

Place the Links widget in the site footer
With that done, we simply need to place this link category within your footer. For this, find the Appearance link in your admin and then navigate to Widgets. In this window, you should now see the footer widget area. This is where we need to place the category containing our links.
Simply:

  • Drag the Links widget into your preferred footer-widget area
  • Select the category you assigned your Terms and Conditions link to (in this example, that would be the About category
  • Lastly, click the Save button and you’re done
How to add Terms and Conditions on WooCommerce stores

Text Embedding

The direct text embedding option makes your Terms and Conditions Document look as if it is a part of your own site.
For direct text embedding (in this case, you need to create an empty page on WooCommerce, and paste our code there. This way the page will be populated with T&C) > Embed the text in the body > Terms and Conditions > COPY

How to add Terms and Conditions on WooCommerce stores
How to add Terms and Conditions on WooCommerce stores

Copying the code directly will still apply iubenda styling (fonts etc.) to your document. If you’d like the document to take the styling directly from your website, select the white label option here.

 

This will strip all iubenda styling from your document.

In WP > Admin Panel > Pages > Add New

How to add Terms and Conditions on WooCommerce stores

From here, you can paste the embedded text into the body of the page. Make sure that you’re in the text editor or in “custom HTML “.

And that’s it! You’ve successfully added your terms and conditions document to your WooCommerce store.

Not sure what privacy documents you need for your WooCommerce store? Check out this quick quiz to see which laws apply to you and your business.

See also