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Compliance for websites and apps

Compliance for your organization

Consent Database + Internal Privacy Management

Our solutions help you to easily comply with the GDPR. Introductory price, pay once for your entire account.

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Enterprise Business?

Enterprises from every industry trust iubenda for their online compliance — across multiple countries and legislations.

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  • Why is the iubenda Service on a Recurring Basis?

    The yearly/monthly subscription pricing (on Pro Licenses) is our way of keeping your costs low while giving you access to attorney-level quality while not paying a one-off attorney fee of thousands of dollars. The recurring license is also the reason for our best features — read about it here.

  • What about taxes?

    Our prices include VAT, where applicable

  • What payment options are there and how do I make a purchase?

    You can pay by credit card or PayPal.

    Purchasing is easy, simply select, login and complete your purchase!

  • What about refunds?

    Request your refund by 14 days after your purchase or renewal, no questions asked!

  • What is the difference between license and policy?

    The privacy/cookie policy is the legal document that you can integrate into your site or app using iubenda. Every policy and each translation thereof requires the purchase of a License. Basic (free) accounts, allow you to generate a policy for one site in one language but with certain limitations.

  • Can I resell iubenda?

    Of course! Choose one of our plans, take advantage of a discount on bulk purchases and resell our services to your clients applying your markup. You can also apply to our certification program and become an iubenda Certified Partner. This gives you access to advanced support, a content kit and other useful resources to help you manage your client relationships with ease. Learn more about our Certification Program.

Privacy & Cookie Policy Generator and Privacy Controls and Cookie Solution

  • I Don't Need Your Privacy/Cookie Policy, Can I Use Only the Privacy Controls and Cookie Solution?

    Sure! However, you'll at least need to create a free account in order to activate the Privacy Controls and Cookie Solution. After creating the account, you can then generate using the Privacy Controls and Cookie Solution and customize as needed. If you choose not to generate a Cookie policy with us you can simply insert the link of your external cookie policy.

  • Is the cookie policy also available on the Basic (free) License?

    No the Basic License lets you generate a privacy policy for free (with certain limitations), however, you can still use the Privacy Controls and Cookie Solution (which is free for all sites under 25k pageviews/month), however, you will need to select the “Provide your own Cookie Policy URL" when configuring the solution. Remember that valid cookie policies are required under Cookie Law.

  • Can I keep the privacy policy when I don't renew the Pro License?

    It is not possible to continue using your paid privacy policy if you don't renew your Pro subscription. This doesn't apply to a free privacy policy. Any privacy policy that was generated under our Basic (free) License will stay free and you can use it on your site.

  • How are page views counted?

    1 page view = any instance where the Prior blocking and/or US solution is executed. Our Privacy Controls and Cookie Solution is FREE up to 25K page views/month — meaning that only page views after the initial 25K/month are counted.

Terms & Conditions Generator – Ultra License

  • Must I first have a Pro license in order to upgrade to Ultra?

    No, having an account with a Pro license is not necessary for accessing Ultra – you can also upgrade directly from a Free/Basic license to Ultra — the mechanism for upgrading is the same. The Ultra plan comes with all the benefits of the Pro license already included.

  • How many sites and/or languages are included with Ultra?

    Ultra uses the same pricing formula as Pro, therefore, each license by default applies to one site in one language. If you'd like to add other sites or languages, you'll need to purchase the additional number of licenses required — however, multi-license plans are also available for Ultra.

  • Can I convert from a Pro multi-license plan to Ultra?

    Yes, you absolutely can — each Ultra license uses 5 multi-license slots. This means that if you have 5 available (not currently in use) multi-license slots on your account, you can simply convert to Ultra without any additional costs. Also, if you have 5 multi-license slots on your account but are using just 1 of the slots for a Privacy Policy, you may still convert to Ultra without additional costs as Ultra includes all the features of the Pro license — including the privacy policy.

  • What happens if I downgrade from Ultra?

    If you downgrade from Ultra, your license is converted to a single Pro license and your extra credit (the unused portion of your subscription fee) is applied to the particular site as an added bonus credit. This bonus credit can be used in two ways:

    1. By default, this credit is applied as a "paid-up" amount against your pro subscription (so in the case where you've downgraded from 1 Ultra license to Pro subscription, the subscription fee for that particular site will be paid up for the next year or two depending on the amount of bonus credit).
    2. The bonus credit can also be used to add extra languages to that particular site.
    Note: This bonus credit only applies to the particular site which has been downgraded and therefore cannot be used for purchases made on an "account-level", such as adding extra sites.

Consent Database + Internal Privacy Management

  • How much does the Consent Database + Internal Privacy Management cost?

    The plan costs $39/mo at its current introductory price, regardless on how many sites you use it on. This cost is separate from the cost associated with your account and license slots. The benefit of this flat-rate pricing is that the solutions in the plan can be used for multiple websites and organizational scenarios at no additional cost. This means that the cost of the Consent Database & Internal Privacy Management plan will stay the same regardless of what you do with your regular iubenda (Basic, Pro or Ultra) licenses as this plan is completely independent.

  • Does purchasing the plan also give me access to the Pro versions of the Privacy & Cookie Policy Generator and Privacy Controls and Cookie Solution

    No, PRO versions of the Privacy and Cookie Policy and Privacy Controls and Cookie Solution are not included with this plan, however, both the Privacy & Cookie Policy generator and Privacy Controls and Cookie Solution have free versions available.

  • Can I purchase the solutions in the plan separately?

    Currently the plan is sold as-is and cannot be unbundled.

  • Can I purchase and use the plan if I have a free account?

    Yes, the plan can be purchased and used independently regardless of your account type.

Read full FAQs here →