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Help Articles

  • How to Make your Emails and Newsletter Compliant (with Form Examples)

    In Short:  👉 Email and Newsletter Legal Requirements in General 👉 Legal obligations when adding users to your mailing list US LAW EU LAW 👉 Legal obligations related to Newsletter content US LAW US LAW 👉 Consequences of non-compliance✅ Steps for making your newsletter process compliant with the law A newsletter is an incredibly powerful marketing…

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  • Cookies and the GDPR: What’s Really Required?

    Update May 2020: The European Data Protection Board (EDPB) has updated its guidelines specifically related to recommended consent collection mechanisms. More on that here. When you think about data law and privacy legislations, cookies easily come to mind as they’re directly related to both. This often leads to the common misconception that the Cookie Law…

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  • Getting Started Guide

    Take your first steps toward compliance with our guide If you are on this page, then you are most likely asking yourself: “What do I need to do to comply with privacy laws like the GDPR and CPRA / CCPA?”. In any case, you’re probably aware that you need to meet legal requirements for your…

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  • Behavior of iubenda Embedding Options When JavaScript Is Disabled

    When JavaScript is disabled in a browser, your chosen embedding option will not appear as it is intended. However, it will degrade gracefully to showing a link that will lead any user to the privacy policy displayed on our own page (just the way the direct link works, usually). If you are concerned that your…

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  • Customize the way your website or app is referred to in your documents

    You can customize the way your project/website/app etc is referred to in your privacy policy and terms and conditions. The default is “This Application”. A website is in fact also an application, therefore your documents’ default reference to “This Application” is not in error. Moreover, the term “Application” encompasses a wider range of case law.…

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  • Privacy Controls and Cookie Solution – PrestaShop Plugin Installation Guide

    The PrestaShop plugin by iubenda allows you to automate the implementation of the cookie law rules, drastically reducing the necessity for direct interventions in the site’s code. Caution The module is currently compatible with all versions of PrestaShop starting from 1.7 for PrestaShop 1.6 please see here. You also need to have overrides enabled (enabled…

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  • ePrivacy and Direct Email Marketing (DEM)

    If you are sending a newsletter to your users, then we suggest you add the Newsletter service from within the generator admin. In addition to this we suggest you add your newsletter sending provider (the service that gets your users’ email address). If, in addition to sending a simple newsletter, you also send direct email…

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  • How to Force Update & Change the “Last updated” Date Information

    Sometimes you need to update the “last updated” information on your privacy policy/terms and conditions to reflect changes in that document. When do I need to change my last update section? Whenever you change your privacy policy and terms & conditions in our generator, this is not needed. In those cases (in 99.9% of cases),…

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  • 18.07.17: Changes to Our Types of Data Collected Section

    On Tuesday, 18.07.17, we are updating our Types of Data Collected section that affects both our own privacy policy and our users. Here below you can read what this change is about. Types of data collected” section update We’ve rewritten the privacy policy text section regarding the types of data being collected by any site…

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