Help Articles
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Getting Started Guide
Take your first steps toward compliance with our guide If you are on this page, then you are most likely asking yourself: “What do I need to do to comply with privacy laws like the GDPR and CPRA / CCPA?”. In any case, you’re probably aware that you need to meet legal requirements for your…
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Customize the way your website or app is referred to in your documents
You can customize the way your project/website/app etc is referred to in your privacy policy and terms and conditions. The default is “This Application”. A website is in fact also an application, therefore your documents’ default reference to “This Application” is not in error. Moreover, the term “Application” encompasses a wider range of case law.…
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Privacy Controls and Cookie Solution – PrestaShop Plugin Installation Guide
The PrestaShop plugin by iubenda allows you to automate the implementation of the cookie law rules, drastically reducing the necessity for direct interventions in the site’s code. Caution The module is currently compatible with all versions of PrestaShop starting from 1.7 for PrestaShop 1.6 please see here. You also need to have overrides enabled (enabled…
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ePrivacy and Direct Email Marketing (DEM)
If you are sending a newsletter to your users, then we suggest you add the Newsletter service from within the generator admin. In addition to this we suggest you add your newsletter sending provider (the service that gets your users’ email address). If, in addition to sending a simple newsletter, you also send direct email…
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How to Force Update & Change the “Last updated” Date Information
Sometimes you need to update the “last updated” information on your privacy policy/terms and conditions to reflect changes in that document. When do I need to change my last update section? Whenever you change your privacy policy and terms & conditions in our generator, this is not needed. In those cases (in 99.9% of cases),…
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18.07.17: Changes to Our Types of Data Collected Section
On Tuesday, 18.07.17, we are updating our Types of Data Collected section that affects both our own privacy policy and our users. Here below you can read what this change is about. Types of data collected” section update We’ve rewritten the privacy policy text section regarding the types of data being collected by any site…
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How to Delete Your Account
To delete your account, follow the steps below: After you click on the button, another window will appear ascertaining your intent to proceed with this action. When clicking “Yes, I want to delete my account” button, we will receive your request which will be processed as soon as possible. Once the deletion is complete, you…
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How Are the Privacy Controls and Cookie Solution Pageviews Calculated?
Legacy user? Please refer to this guide to find out how your pageviews are calculated → To operate properly, the iubenda Privacy Controls and Cookie Solution counts the number of pageviews generated by the website. This is also done to provide the user with useful information regarding the collection of the consent, such as the…