Help Articles
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How Are the Privacy Controls and Cookie Solution Pageviews Calculated?
Legacy user? Please refer to this guide to find out how your pageviews are calculated → To operate properly, the iubenda Privacy Controls and Cookie Solution counts the number of pageviews generated by the website. This is also done to provide the user with useful information regarding the collection of the consent, such as the…
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How to Honor and Include a “Do Not Track” Clause in the Privacy Policy
Do Not Track (DNT) is a browser feature that allows for users to have greater control over the information that is collected from them during their browsing activities. Specifically, when this feature is activated through the browser’s settings, every website visited receives a Do Not Track request. However, most website no longer support Do Not…
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Why the iubenda Service Is on a Recurring Basis
The yearly/monthly subscription pricing is our way of keeping your costs low while giving you access to attorney-level quality while not paying a one-off attorney fee of thousands of dollars. Our generator also includes 11 languages, which keeps you from paying additional large sums for legal translation costs. The recurring license is also the reason…
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Cache, Speed and Other Optimization of the iubenda Privacy Controls and Cookie Solution
Here are our tips on how to further optimize the performance of our Privacy Controls and Cookie Solution: The Privacy Controls and Cookie Solution is configured by default to avoid running when we detect spiders or bots – therefore, there are no SEO effects whatsoever when using it. Direct loading In addition to the above…
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What Is the Difference Between License and Policy?
The privacy/cookie policy is the legal document that you can integrate into your site or app using iubenda. Every policy and each translation thereof requires the purchase of a License. For example, if you need 3 policies for 3 different websites/ apps, you must purchase 3 Pro Licenses. Similarly, if you need a privacy policy…
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Where Can I Find My Cookie Policy and Site Ids?
It’s actually not necessary to know the specific cookie policy and site ids as this data is inserted by default into the iubenda Privacy Controls and Cookie Solution. If, however, for some reason you’d like to find your site and policy ids, you can find within the embed code here: Dashboard > [Your website] >…
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How to Delete a Privacy Policy
In order to delete a privacy policy, please access your iubenda dashboard, select the site or app that you’d like to delete the policy for by clicking on it or on the “Manage”button. Then click on “Delete” at the bottom of the Privacy & Cookie Policy window. Dashboard > [select the site you’d like to…
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Must I Repeat the Process of Adding Services for Every Language in Which I Generate the Policy?
If you own a multilingual site or app it is not necessary to do so. For any previously generated privacy policy (for example in English) iubenda allows you to add a translation in one of the available languages (Dutch, US English, UK English, French, German, Italian, Portuguese, Brazilian Portuguese, Russian, Danish and Spanish). The…