Help Articles
-
iubenda Privacy Controls and Cookie Solution – Introduction and Getting Started
Here you will learn everything you need to know about our cookie management solution: Introduction to Cookie Law and cookie policy What is the iubenda Privacy Controls and Cookie Solution? How to create a cookie policy How to add the cookie banner How to request consent to EU users only How and when to…
-
Introduction to Safemode
This article refers to the legacy version of the Cookie Solution. For existing implementations (before 11.03.2019), we strongly suggest upgrading your Cookie Solution by simply copying the new code here (Dashboard > [Your website/app] > Cookie Solution > Embed) to avoid any CSS related conflicts and to access all the new features. If you’ve already…
-
How to Access the iubenda Dashboard
It’s very simple and straight forward to add your first privacy policy. Just click on one of the “Start generating” buttons anywhere on the website (there is always one visible at the top-right of every page): Once you have generated the privacy policy, it can always be accessed and edited from the user dashboard. You…
-
How to Add Services to Your Privacy Policy
Introduction Aside from the general disclosures and identifying information (outlined here), the Privacy Policy must also list the personal data collected, together with the purpose of its collection. With iubenda, you can easily declare which services or programs your website uses to collect data. Each service generally contains details of the type data collected,…
-
How to Add a Custom Service and Customize to Your Needs
When you find that a clause or service you require is not available from the generator you can do two things: At the time of writing, iubenda has over 1700 third-party integrations and clauses. And yet a legitimate first question is always going to be “will we be able to create a privacy policy with your…
-
How to Edit a Privacy Policy
As a matter of fact, changes are often required and can be done anytime. For example, anytime you use a new third party service or anytime you change any other data collection practices you should update your privacy policy to reflect the actual practices on your site. Or again, you may have to update the…
-
Can I remove the “iubenda hosts this page” disclaimer
The wording “iubenda hosts this page and collects some personal data about users” cannot be removed from the privacy and cookie policies generated with our online service because iubenda itself is configured as a third-party service integrated into your website or app and, as such, by law must be mentioned. If you want more information…
-
How to Add Another Language to Your Documents
Common questions regarding languages are: Choosing a language for your document To generate the privacy policy/terms and conditions in the language you need, just select the language you’d like to use from the Language drop-down menu listed under “Choose a language for your documents“. If you need to add more languages, you can also do…
-
Privacy Policy for iOS and macOS Apps
Since the release of iOS 8, Apple has implemented many requirements that need to be met in order to avoid having your app application rejected. One of the major requirements (that often results in Apps being rejected where conditions are not met) is that of data privacy. Data privacy is more important than ever across…