Help Articles
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How to Anonymize IP Addresses and Avoid the Cross-Referencing of Data in Google Analytics
⚠️ Important update Say goodbye to manual IP anonymization. Google Analytics 4 now ensures IP addresses are not stored by default, enhancing your user privacy. 👉 Want to learn more? Check out our Google Analytics 4 overview. If you’re using Google Analytics to track your user activity, and you have European users, to anonymize IP…
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Cookies and Mobile Apps
Many app developers use cookies either in-app or via the app website for everything from usage statistics to remarketing ads. If you use cookies and you have EU-based users, you’re required by both by law and by law-abiding third-parties such as Google, Amazon, Apple, Facebook etc. to comply with legal requirements – in this case…
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How to Set up a Basic Affiliate/Referral Program Partnership with iubenda
Promoting iubenda can turn into passive income for people with the right audience: do you run a site or newsletter that targets web designers, web developers or startup people in general? Then you might start making money for every customer you refer to us. 💡 Interested in something more official? In addition to our affiliate…
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Privacy Controls and Cookie Solution changelog
View new changes and fixes for Privacy Controls and Cookie Solution delivery channels. More about current, beta and stable channels, how to change them and how to choose a specific version on this guide. Stay informed with the latest changelog updates Keep track of the Privacy Controls and Cookie Solution changes as soon as we…
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Why Is My Payment Failing?
The payment for your iubenda subscription isn’t going through? Receiving error messages in your inbox or encountering issues when updating your payment method? 💡 Before we get into the troubleshooting, check these steps first on your Account and Billing page: ✅ Did you save a default payment method under ‘Payment Methods’?✅ Is your payment method…
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Limitations of the Free Plan
Legacy user? See the old guide here → iubenda’s Free Plan offers a great compliance starting point for websites that have under 1,000 page views per month. However, please remember that the Free Plan comes with some limitations. Privacy and Cookie Policy Generator ✅ What’s included in the Free Plan: ⚠️ Limitations: Please note: Under the Free…
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How to Modify Your Pricing Plan (Single and Multi-license)
🔔 Heads up! You’ve landed on one of our legacy guides that refer to our previous pricing model. For our current pricing details, check out this page. Sometimes you need more or less out of our product than you had anticipated. We have different payment options: Let’s assume that you subscribed to a Multi-license plan with…
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How to Update Payment Information
To change your credit card details or PayPal account, visit the Account & Billing info section and click on the “Add new credit card or PayPal account” button: Once done you can delete any old payment method. In case of any issues, please get in touch with our support and we’ll lend you a hand.