Help Articles

  • How to Identify the Cookies Your Site Installs in Browsers

    Website owner? Laws like the GDPR Regulation require you to be transparent about the data you process from your users and give them the option to consent or refuse to grant consent to trackers like cookies (and similar technologies) running on your site. Many website owners don’t know what cookies their site uses or what…

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  • Privacy Controls and Cookie Solution Delivery Channels

    iubenda’s Privacy Controls and Cookie Solution is available in three different versions that allow each user to choose the cycle of periodic updates that best suits their needs: You can specify the version you’d like to use by selecting your preferred option from the dedicated dropdown menu in the Privacy Controls and Cookie Solution Configurator…

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  • Work with us

    Welcome to our Career Hub Apply here About iubenda iubenda is a legal-tech scale-up founded in 2011, now trusted by over 110K clients in the EU, the US, and 100+ more Countries. We are leaders in our industry and operate on a global scale developing and releasing innovative tech solutions. Our mission is to provide…

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  • How to use iubenda privacy and cookie policy on a PrestaShop website

    PrestaShop 1.7 Access your PrestaShop store’s admin panel and go to Design > Link widget (under Improve section): You should have a block entitled (Our) company or About (us). Click on the Edit button on the right: Scroll down to Custom content, add the iubenda privacy policy link you got using the direct link integration…

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  • How to Configure Your Privacy Controls and Cookie Solution (Advanced Guide)

      ❗️ Update to the default value of the invalidateConsentWithoutLog parameter Please note that starting from 15-01-2023, the value of invalidateConsentWithoutLog has changed and is now set to true. This means that, if you have enabled the Cookie and Consent Preference Log, by default a new consent is requested each time a user’s consent is…

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  • How to Generate a Cookie Policy for the Cookie Banner

    Legacy user? See the old guide here → First, from your dashboard, select the website for which you want to add the cookie policy, click on “Edit” under “Privacy and Cookie Policy”, and find the “Cookie Policy” box in the right column: Click on “Activate cookie policy” to configure the use of so-called “technical” cookies…

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  • Malaysia’s Personal Data Protection Act 2010 & iubenda

    No time to read? Scroll all the way down to the conclusion. The privacy policies generated with iubenda are by design compliant with international laws and regulations. Our policies are intended to be a framework to help as many as possible create a compliant privacy notice for their websites or apps. That’s why our policies…

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  • Can I Keep the Privacy Policy When I Don’t Renew the PRO License?

    It is not possible to go on using your paid privacy policy if you don’t renew your Pro subscription. This doesn’t apply to a free privacy policy. Any privacy policy that was generated under our Basic License will stay free and you can use it on your site. Why can you not keep using the…

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  • Video Guides

    Get started with iubenda in this walk-through video series. Learn about our major features and how to apply them to make your websites and apps legally compliant. 💡 Just getting started? Take this 1-min quiz to find out which laws are actually relevant for you Privacy and Cookie Policy Generator The solution to draft, update…

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  • Introduction to the Privacy and Cookie Policy Generator (video)

    Generating and setting up your privacy policy with iubenda is incredibly easy. In this video, we’ll show you how.   See also Adding services/clauses to your Policy (video) Embedding your Policy (video)

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