Help Articles

  • Consent Management Platform for Google and TCF requirements

    New Google requirements in Switzerland Consent Management Platform for Google and TCF requirements If you’re a publisher in Switzerland, EU or UK, you need a Google-certified CMP with Transparency and Consent Framework support to continue showing personalized ads to your users. With iubenda, you can meet these requirements with just a few clicks. ✓ Google…

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  • iubenda’s Data Subject Rights Management Tool Guide

    Short on time? Jump to: How iubenda’s Data Subject Rights Management Tool Works. Handling Data Subject Requests (DSRs) can be a complex process, but it’s essential for compliance with global privacy regulations like GDPR. DSRs encompass a range of requests, including Data Subject Access Requests (DSAR), rectification, erasure, restriction of processing, data portability, and objections…

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  • How to Delete a Site/App Project

    Deleting a site or app is a straightforward process. Follow these steps: Note: If the project is connected to a paid plan, the remaining value of the plan will be credited back to your account and can be used for future purchases. Important If there is a pending or processing order for the site, deletion…

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  • Sfrutta tutta la potenza del nostro Site Scanner

    Dormi sonni tranquilli con iubenda Sfrutta tutta la potenza del nostro Site Scanner Una volta attivo, lo scanner opera silenziosamente in background, inviando avvisi via e-mail ogni volta che individua un nuovo problema di compliance. Così il tuo sito è sempre al sicuro e tu puoi dormire sonni tranquilli. Inizia la scansione gratuita Solo 3…

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  • Understanding the Right of Withdrawal in the EU: A Guide for Online Businesses

    In e-commerce, understanding consumer rights is paramount for businesses operating within the European Union. The “Consumer Rights” Directive 2011/83/EU, alongside its amendments under the “Omnibus” Directive 2019/2161, outlines the right of withdrawal, a pivotal aspect of consumer protection in the B2C (business-to-consumer) context.  This right allows European consumers to withdraw from distance contracts—those made online or outside…

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  • Navigating Digital Content, Services, and Personal Data with iubenda

    The exchange of digital content, services, and personal data are the backbone of online commerce, that is why understanding the legal frameworks that govern these exchanges is paramount for businesses.  The Directive 2019/770 is a pivotal regulation addressing the “supply of digital content and digital services,” highlighting the nuances of digital transactions, especially concerning personal data as…

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  • Obligations when announcing a price reduction: Understanding the Omnibus Directive

    In an effort to strengthen consumer rights within the European Union, the Omnibus Directive (Directive (EU) 2019/2161) was introduced, enhancing and modernizing existing consumer protection laws.  This significant legislative update impacts four key directives:  The Directive on Unfair Contract Terms; The Directive on Price Indication; The Directive on Unfair Commercial Practices; and  The Consumer Rights Directive.  Let’s…

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  • Understanding Mandatory Online Sale Disclosures: A Guide for EU and UK Businesses

    Selling goods, services, or digital content online to consumers in the EU and the UK involves more than just setting up a website or app. It requires adherence to specific consumer laws that mandate the provision of essential information to customers.  This guide aims to simplify the complexities of these laws, focusing on the informational duties…

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  • Understanding Commercial Guarantees in the EU

    In the European Union (EU), commercial guarantees play a significant role in the business-to-consumer (B2C) context. These guarantees serve as an additional layer of protection for consumers, enhancing their rights and the quality of service they receive.  This article delves into the intricacies of commercial guarantees in the EU, their implications for traders and consumers,…

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  • A complete overview of our features and benefits

    A complete overview of our features and benefits All the compliance features you need, one solution Dive into our comprehensive set of features and discover how iubenda can help you streamline your compliance process. From legal documents, cookie consent, Terms and Conditions, whistleblowing management – and everything in between – iubenda has you covered. Try…

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