Help Articles
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How to Cancel Your iubenda Subscription
Legacy user? If you’re on our license-based plans (Pro and Ultra), please see the old guide here → You can permanently cancel or temporarily pause your iubenda subscription directly from your account settings. Your iubenda subscription is usually set to renew on a monthly/yearly basis via our auto-renewal feature. To cancel, you’ll need to disable…
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How to Cancel Your iubenda Subscription [Legacy Guide]
Heads-up! This is our legacy guide for license-based (Pro and Ultra) plans. If that doesn’t sound familiar and you’re on our most recent pricing, over here. To temporarily pause or permanently cancel your subscription, you need to go to your iubenda account and disable auto-renewal for this subscription. To do so, please follow the steps…
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How to Create a Link That Directs Customers to Your Withdrawal Policy Section
When you sell products or services online, it’s very important to clearly and properly inform your customers about their right to cancel or withdraw from a purchase. This is called the right of withdrawal or cancellation policy. Including this information helps you follow consumer protection laws and increase customers confidence. In this guide, we’ll show…
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Understanding the Accessibility Statement
An accessibility statement is a public declaration of your commitment to inclusive design, a transparent overview of your website or service’s accessibility features, and a key component in aligning with major regulations such as the European Accessibility Act (EAA) and other global frameworks. In this article, we’ll explore what an accessibility statement is, how it…
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European Accessibility Act (EAA) Accessibility Statement Guide & Template
European Accessibility Act (EAA) Accessibility Statement Guide & Template In short The European Accessibility Act (EAA) (EU Directive 2019/882) is a law in the European Union that sets common rules for making products and services accessible to everyone, including people with disabilities. Its goal is to make sure that things like websites, mobile apps, online…
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Inclusive design principles: How to build digital experiences that work for everyone
Digital products are often designed with a narrow definition of the “typical” user in mind – someone who is able-bodied, tech-savvy, and operates under ideal conditions. But in the real world, users are far more diverse. They may have visual impairments, limited mobility, temporary injuries, low-bandwidth connections, aging-related challenges, or cognitive differences. When digital experiences…
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A complete guide to EAA compliance for digital services
What the European Accessibility Act means for your digital operations Digital accessibility has moved beyond an add-on; it’s a legal obligation for many businesses operating in Europe. The European Accessibility Act (EAA), which came into full force on June 28, 2025, introduces a unified set of accessibility requirements for websites, mobile apps, and other digital…
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94.8% of websites have accessibility issues
94.8% of websites have accessibility issues. Fix them with iubenda! According to the WebAIM report, 94.8% of homepages have accessibility issues, and the most common errors have been the same for the last five years. In June, the European Accessibility Act will come into force, and many websites will need to comply. But don’t worry:…
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European Accessibility Act B2B guide: Are B2B companies affected? Here’s what the law says
The European Accessibility Act (EAA) is raising questions across the business world – especially in B2B circles. Many companies are wondering how the European Accessibility Act applies to B2B businesses like theirs. In most cases, B2B companies can breathe easy. If you run a purely B2B company, the chances are that the EAA does not…
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European Accessibility Act fines: What you need to know
The European Accessibility Act (EAA) is a landmark directive that aims to improve digital accessibility across the European Union. It covers a wide range of products and services – from e-commerce platforms and mobile apps to ATMs and e-readers. But while some businesses are starting to take note of the EAA, many aren’t aware of…