Help Articles
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Customerly and the GDPR – How to be compliant
What is Customerly? Customerly is a live chat & marketing automation software. Among the services provided: user database management, email address management and message sending (Customerly E-mail Marketing), survey builder and data collection platform (Customerly Survey), live chat platform (Customerly Chat Widget) and online survey platform (Customerly Survey Widget). Do I need a Privacy Policy
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The French cookie consent requirements
Since March 31st, 2021, the French Data Protection Authority (the “CNIL”) has conducted a first wave of investigations to actively check that websites and apps are respecting the French Cookie Consent guidelines. At least twenty organizations have been sent a draft decision, which could result in fines if no appropriate measures to comply have been taken within a
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How to Add the Owner Info to Your Privacy Policy (video)
Besides adding services, to build your privacy policy you also need to fill in your name, address and email address. The video below shows the process of adding the owner info to your policy: See also Introduction to the generator (video) Embedding your Policy (video)
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Privacy and Cookie Policy Generator Overview (video)
In this overview video, we’ll show you how quick and easy it is to generate a Privacy and Cookie Policy with iubenda. See also How to Generate a Privacy Policy (guide)
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Consent Database manual implementation – JavaScript (video)
Find out how to activate and manually set up our Consent Database. See also Consent Database Dashboard in Action (video) Consent Database – JS Documentation (guide)
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Confirm your subscription
You’re almost there … 💡 We just sent you a confirmation email. Please click on the link in this email to get the first lesson of the 101 course.
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Terms and Conditions Generator Overview (video)
In this video, we’ll show you how to generate your Terms and Conditions with iubenda. See also How to Generate Terms and Conditions (guide)
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Metomic alternative
Metomic has announced that their cookie widget will stop working on Monday 1st March 2021, and have advised that they will be deleting all personal data related to it. If you’re a Metomic customer looking for an alternative, get 30% off when you switch to iubenda. What is a Cookie Widget? Do you need a
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L’ Autorité de protection des données Belge va mettre hors ligne les sites web commettant des infractions graves au RGPD
L’ Autorité de protection des données Belge (l’APD) a signé un accord avec le gérant de domaines DNS Belgium afin de suspendre ou de supprimer les sites internet en infraction à la législation sur la protection de la vie privée. DNS Belgium, qui assure la gestion opérationnelle et administrative des zones de noms de domaines
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Belgian DPA to suspend GDPR-infringing websites
FR | IT | DE The Belgian Data Protection Authority (DPA) has signed an agreement with a domain registrar DNS Belgium to suspend or delete GDPR-infring websites. DNS Belgium, which manages the .vlaanderen , .brussels and .be domains, signed a collaboration agreement, enabling DNS Belgium to suspend or delete websites infringing the GDPR, upon the