Privacy Policy of mdware.org, MDware apps, servers and MDware Toolkit

Mdware.org, MDware apps, servers and MDware Toolkit collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics and MixPanel

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Contact form

        Personal Data: address, city, company name, country, email address, first name, last name, phone number, VAT Number, website and ZIP/Postal code

    • Data transfer outside the EU

      • Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield and Data transfer abroad based on standard contractual clauses

        Personal Data: various types of Data

    • Handling payments

      • Stripe and PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Smartlook

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS) and DigitalOcean

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Pingdom

        Personal Data: Cookies and Usage Data

    • Interaction with data collection platforms and other third parties

      • Mailchimp widget

        Personal Data: email address, first name and last name

      • Typeform widget

        Personal Data: Cookies, country, email address, first name and last name

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address, first name and last name

    • Registration and authentication

      • Facebook Authentication and Google OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Auth0

        Personal Data: Cookies, email address, first name, last name, password, picture and various types of Data as specified in the privacy policy of the service

    • User database management

      • Intercom

        Personal Data: Cookies, email address, Usage Data and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by mdware.org, MDware apps, servers and MDware Toolkit depends on the payment system used.

    • Push notifications

      Mdware.org, MDware apps, servers and MDware Toolkit may send push notifications to the User.

Contact information

    • Owner and Data Controller

      MDware Comm. V.
      Industrielaan 37
      8820 Torhout
      Belgium

      Owner contact email: info@mdware.org