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Changes to Our Subscription Model: What Existing Customers Need to Know

Are you an existing iubenda customer?  

We would like to inform you that if you are currently subscribed to our old pricing model, nothing changes for you. You will be able to continue upgrading and purchasing as you have been. Of course, you are welcome to change to our new pricing model if that works better for you. Below, we will go over the main differences →

Please note that depending on the specifics of your old plan and the new plan you choose to upgrade to, there may be a difference in your monthly charges. We encourage you to carefully review the details of the new plan before making a decision.

Our new and improved plans are designed to better serve our customers’ needs.

iubenda has become a trusted name in the industry, and we are proud to be at the forefront of providing simple and effective solutions for companies of all sizes. 

🔎 Each of our plans has been created to give you the best all-rounded compliance required for your website, no matter how big or small, we have the plan to fit every site →

Main changes from the old to new subscription plans:

Legacy Pricing Model New Pricing Plans
Pricing Plan setup We offered licenses and a subscription model per account. We now offer plans are per website, not per account. We no longer offer licenses for an account. Instead, each website needs to be on a paid or free package to be considered active.
Products Based on the product you used, we offered single licenses and multi single licenses. For our subscription model we offered a flate rate which applied to the Consent Database + Internal Privacy Management Solution package. And a Usage based package that applied to the Privacy Controls and Cookie Solution. Our plans are now based on a combination of different products and features giving you a 360 degree compliance setup.
Consent Database Using the consent database was separate from the cost associated with your account and license slots. The Consent Database product is offered on all our paid plans starting with an extra charge or 5€ month.
Privacy Controls and Cookie Solution After reaching the limit of your accounts pageviews, the legally required cookie blocking mechanism would no longer function. You would be alerted within your dashboard when you’re about to cross this threshold – giving you the option to choose the right plan that best applies to your site’s monthly traffic. Paid plans now comes with Extra Usage for the Privacy Control and Cookie Solution. This means, if you exceed your plan’s fixed monthly usage, you will be charged an amount for the extra usage and the product will remain active on your site. You no longer have to worry about the product deactivating!
Free Products / Plans Privacy and Cookie Policy Generator: Our free license offered one privacy policy – for websites only – with a maximum of 4 (non-pro) services and no cookie policy. Privacy Controls and Cookie Solution: FREE up to 25K page views/month. Within our Free plan you can access, the Privacy and Cookie Policy Generator with thousands of ready-made clauses, each with its mapping of cookies and trackers. Legal documents autofill based on the characteristics of your site or app. Legal documents auto-update as the law or requirements change. Interested in our Free plan? Find out more about the Free plan and its limitations here →
Usage metrics For PRO plan, the usage is based on the pageview for Privacy Controls and Cookie Solution. For ULTRA plan, the usage is based on the license and the account level. Usage metrics based on your current consumption and plan are now shown for each website.

We understand that any change to pricing can be concerning, and we want to assure you that we are committed to providing you with the highest level of service and value. If you have any questions or concerns about this change, please do not hesitate to contact our customer support team at info@iubenda.com