Cookie Policy of TropicalServer®

Welcome to the cookie policy of TropicalServer®. This policy will help you understand what cookies and tracking technologies we use, how we use them and what your rights are in relation to it

Latest update: 12 December 2025

Introduction

This document informs Users about the technologies that help TropicalServer® to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with TropicalServer®.

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

TropicalServer® uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.

Owner and Data Controller

Tropical Server SLU - Calle Galatea 19, 18008, Granada, España

Owner contact email: rpgd@tropicalserver.com

How TropicalServer® uses Trackers

Necessary

TropicalServer® uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Trackers managed directly by the Owner

TropicalServer®

Direct registration

Company: TropicalServer®

Personal Data processed: billing address +19

The User registers by filling out the registration form and providing the Personal Data directly to TropicalServer®.

Personal Data processed:
  • billing address
  • city
  • company name
  • country
  • email address
  • first name
  • language
  • last name
  • password
  • phone number
  • physical address
  • picture
  • state
  • Tax ID
  • Trackers
  • Usage Data
  • User ID
  • VAT Number
  • website
  • ZIP/Postal code
Service provided by:
  • TropicalServer®

Trackers managed by third parties

iubenda srl

iubenda Privacy Controls and Cookie Solution

Company: iubenda srl

Place of processing: Italy

Personal Data processed: Trackers

The iubenda Privacy Controls and Cookie Solution allows the Owner to collect and store Users’ preferences related to the processing of personal information and in particular to the use of Cookies and other Trackers on TropicalServer®.

Personal Data processed:
  • Trackers
Service provided by:
Trackers duration:
  • _iub_cs-*: 1 year
  • usprivacy: 1 year
iubenda srl

iubenda Consent Database

Company: iubenda srl

Place of processing: Italy

Personal Data processed: Data communicated while using the service +1

The iubenda Consent Database allows to store and retrieve records of Users’ consent to the processing of Personal Data, and information and preferences expressed in relation to the provided consent.
In order to do so, it makes use of a Tracker that temporarily stores pending information on the User’s device until it is processed by the API. The Tracker (a browser feature called localStorage) is at that point deleted.

Personal Data processed:
  • Data communicated while using the service
  • Trackers
Service provided by:
Trackers duration:
  • ConS JS library localStorage (IUB_DATA): indefinite
  • cookie _iub_previous_preference_id: 2 years
iubenda srl

iubenda Consent Solution localStorage

Company: iubenda srl

Place of processing: Italy

Personal Data processed: Trackers

iubenda ConS JS library localStorage (IUB_DATA) temporarily stores pending data in a storage space internal to the User's browser (localStorage) until it's received by the API, then it is deleted.

Personal Data processed:
  • Trackers
Service provided by:
Google Ireland Limited

Google reCAPTCHA

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: answers to questions +8

Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

In order to understand Google's use of Data, consult Google's partner policy.

Personal Data processed:
  • answers to questions
  • clicks
  • keypress events
  • motion sensor events
  • mouse movements
  • scroll position
  • touch events
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _GRECAPTCHA: duration of the session
  • rc::a: indefinite
  • rc::b: duration of the session
  • rc::c: duration of the session
  • rc::f: indefinite
Intuition Machines, Inc

hCaptcha

Company: Intuition Machines, Inc

Place of processing: United States

Personal Data processed: answers to questions +6

hCaptcha is a SPAM protection service provided by Intuition Machines, Inc.

Personal Data processed:
  • answers to questions
  • keypress events
  • motion sensor events
  • mouse movements
  • scroll position
  • touch events
  • Trackers
Service provided by:
Cloudflare Inc.

Cloudflare

Company: Cloudflare Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Cloudflare is a traffic optimisation and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic through TropicalServer®, i.e., communication between TropicalServer® and the User's browser, while also allowing analytical data from TropicalServer® to be collected.

Personal Data processed:
  • Trackers
  • various types of Data as specified in the privacy policy of the service
Service provided by:
Trackers duration:
  • _cfuvid: indefinite
  • cf_clearance: 30 minutes

Functionality

TropicalServer® uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.

Trackers managed by third parties

Meta Platforms Ireland Limited

Facebook Authentication

Company: Meta Platforms Ireland Limited

Place of processing: Ireland

Personal Data processed: Trackers +1

Facebook Authentication is a registration and authentication service provided by Meta Platforms Ireland Limited and is connected to the Facebook social network.

Personal Data processed:
  • Trackers
  • various types of Data as specified in the privacy policy of the service
Service provided by:
Trackers duration:
  • _fbp: 3 months
  • datr: 2 years
  • fbssls_*: duration of the session
  • lastExternalReferrer: duration of the session

Experience

TropicalServer® uses Trackers to improve the quality of the user experience and enable interactions with external content, networks and platforms.

Trackers managed by third parties

Google Ireland Limited

Google Fonts

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: Trackers +1

Google Fonts is a typeface visualisation service provided by Google Ireland Limited that allows TropicalServer® to incorporate content of this kind on its pages.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Fonticons, Inc.

Font Awesome

Company: Fonticons, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

Font Awesome is a typeface visualisation service provided by Fonticons, Inc. that allows TropicalServer® to incorporate content of this kind on its pages.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
PayPal Inc.

PayPal button and widgets

Company: PayPal Inc.

Place of processing: See the PayPal privacy policy

Personal Data processed: Trackers +1

The PayPal button and widgets are services allowing interaction with the PayPal platform provided by PayPal Inc.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • LANG: 8 hours
  • akavpau_ppsd: duration of the session
  • ts: duration of the session

Measurement

TropicalServer® uses Trackers to measure traffic and analyze User behavior to improve the Service.

Trackers managed by third parties

Google LLC

Google Analytics 4

Company: Google LLC

Place of processing: United States

Personal Data processed: number of Users +3

Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of TropicalServer®, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

In order to understand Google's use of Data, consult their partner policy and their Business Data page.

Personal Data processed:
  • number of Users
  • session statistics
  • Trackers
  • Usage Data
Service provided by:
Trackers duration:
  • _ga: 2 years
  • _ga_*: 2 years

Marketing

TropicalServer® uses Trackers to deliver personalised ads or marketing content, and to measure their performance.

Trackers managed by third parties

Mailgun Technologies, Inc.

Mailgun

Company: Mailgun Technologies, Inc.

Place of processing: Germany

Personal Data processed: email address +1

Mailgun is an email address management and message sending service provided by Mailgun Technologies, Inc.

Personal Data processed:
  • email address
  • Trackers
Service provided by:
Intercom R&D Unlimited Company

Intercom

Company: Intercom R&D Unlimited Company

Place of processing: Ireland

Personal Data processed: email address +4

Intercom is an AI assistant platform provided by Intercom R&D Unlimited Company that enhances the capabilities of the support and communication channels available on TropicalServer® by making use of artificial intelligence techniques.

Personal Data processed:
  • email address
  • Trackers
  • Universally unique identifier (UUID)
  • Usage Data
  • various types of Data as specified in the privacy policy of the service
Service provided by:
Trackers duration:
  • intercom-id-*: 10 months
  • intercom-session-*: 7 days
  • intercom-test: indefinite

How to manage preferences and provide or withdraw consent on TropicalServer®

Whenever the use of Trackers is based on consent, users can provide or withdraw such consent by setting or updating their preferences via the relevant privacy choices panel available on TropicalServer®.

With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

How to control or delete Cookies and similar technologies via your device settings

Users may use their own browser settings to:

  • See what Cookies or other similar technologies have been set on the device;
  • Block Cookies or similar technologies;
  • Clear Cookies or similar technologies from the browser.

The browser settings, however, do not allow granular control of consent by category.

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).

How to opt out of interest-based advertising

Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Consequences of denying consent

Users are free to decide whether or not to grant consent. However, please note that Trackers help TropicalServer® to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, the Owner may be unable to provide related features.