The article has 3 sections:
- You’ll find frequently asked questions here
- You’ll find frequently asked questions about iubenda here
- You’ll find a list of resources here
Can you explain third-party cookies? What are they? Why do they present a privacy issue?
Cookies (also referred to as HTTP cookie, web cookie, browser cookie) are small pieces of data sent from a website and stored in your browser while browsing that website. They were designed to help websites remember or discover certain information about the visiting user. Essentially, it allows site owners and third parties to track the user’s activity across the web.
This is also the root of the main privacy concerns. So called tracking cookies, or especially their subset, third-party tracking cookies are used to compile long-term records of individuals’ browsing histories. These cookies allow for a rather complete profile by tracking user behavior on multiple sites. An example is Google AdSense and Analytics that are able to serve personalized advertising and searches.
For full legal insights you may want to read a paper like this one by Article 29.
If I have a US-based website with traffic that is primarily from the US, do I need to worry about EU privacy laws? If so, which ones?
No, as a rule of thumb you have to worry about the users you target. EU privacy laws are none of your concern in that case. BUT WAIT: There’s one thing in the US that forces you to respect the same concepts. The state of California has a very advanced privacy law sector and a section known as CalOPPA (California Online Privacy Protection Act).
This act is applicable to any individual or entity that owns a commercial web page or an online service that collects and uses personal information from an individual living in California. It is very likely that your websites are used by Californians which is why this act extends to you as an operator of that website.
Let me make a distinction here. Non-ecommerce is not necessarily the same thing as non-commercial. If your site is commercial, it helps you make money in a way (you offer your services), then it falls under CalOPPA and therefore has to follow its rules.
However if you do operate a non-commercial site, then CalOPPA is none of your concern.
However if you started to to collect information about your users, Facebook requires you to disclose that:
If you collect content and information directly from users, you will make it clear that you (and not Facebook) are collecting it, and you will provide notice about and obtain user consent for your use of the content and information that you collect. Regardless of how you obtain content and information from users, you are responsible for securing all necessary permissions to reuse their content and information.
Frequently Asked Questions about iubenda
What do I get with a free license?
Each account comes with a free license that includes many of the clauses available, like
- ☑ Google Analytics
- ☑ Mailchimp
- ☑ Twitter integration
- ☑ Facebook integration
- ☑ Google+ integration
- ☑ and much, much more
What do I get with a paid license?
The paid license removes the restrictions that you’ll find with the free license:
- ☑ Access to all clauses
- ☑ Include unlimited clauses (more than 4) per policy
- ☑ Embedding/Styling options unlocked
- ☑ Privacy policies for mobile apps
What does a paid license cover?
Which countries do you cover?
One of our greatest efforts is toward covering every country’s law by adopting the strictest information rules required in each country.
Can I trust you?
The service is run and backed by real lawyers from around the world.
Why is it a monthly/yearly subscription? After getting it, why should I pay each month/year?
The yearly/monthly subscription pricing is our way of keeping your costs low, while giving you access to attorney-level quality. Instead of paying a one-off attorney fee up to thousands of Dollars (it starts to get expensive when you need a couple of translations), we offer a convenient yearly/monthly payment option.
Can I switch between pay-as-you-go and monthly payments whenever I want?
Yes. Switch in between our options anytime as your needs change.
If I already own pay-as-you-go licenses, do I have a bonus when moving to monthly charge?
You will be credited the unused amount of your payment towards your new monthly payment plan.
Example: You have used 6 months on your 27$/year policy and then move to a monthly plan. This means you have 13.50$ credited towards your new payment option.
Privacy policies in mobile apps:
Our guides to making privacy policies in apps
iubenda offers a wide range of clauses that you need when you integrate third party services on your site/app. If you need one that isn’t covered, feel free to get in touch.
The international situation for privacy policies.