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The solution to draft, update and maintain your Terms and Conditions

Optimised for E-commerce, Marketplace, Saas, Apps and more

Easily generate and manage a Terms and Conditions document that is professional, customizable from over 100 clauses, available in 8 languages, drafted by an international legal team and up to date with the main international legislations.

Not sure what you need? Getting started guide

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You need a powerful and precise solution, capable of handling even the most complex, individual scenarios and customization needs.

This is exactly what our solution provides. It is truly powerful with hundreds of possible personalisations - covering even the most sophisticated legal needs - and is the result of years of dedicated work and experience.

Watch our video overview

Protect your interests and your content

Terms & Conditions (also called ToS - Terms of Service, Terms of Use or EULA - End User License Agreement) set the way in which your product, service or content may be used, in a legally binding way. They are crucial for protecting your content from a copyright perspective as well as for protecting you from potential liabilities.

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Not providing proper terms and conditions can be a high risk

Terms give you the opportunity to make the law work for you. They set the rules for how users may interact with your service, product, or site and protect you from potential liabilities and service abuses. One common scenario in which terms are absolutely vital is in the case of e-commerce — where customers must be made aware of the business owner's rules relating to return, withdrawal or cancellation policies.

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What types of businesses can it work for?

Our solution works for businesses of any size, from the single blogger to enterprise level organizations. It's optimised for e-commerce, marketplace, SaaS, blogs, publications and more.

How it works

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1. Guided set-up

Not sure what you need to include? We guide you through the creation process with questionnaire-style prompts, helpful hints, and explanations to help you include everything you need. The resulting documents are specific to your situation and fully customizable.

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2. Easy integration

Integrate with your site or app by using one of our widgets, direct link or text embed via JS or API. The document is hosted on our servers so that our international legal team can always keep it up-to-date with the latest in consumer, business and privacy law.

5 reasons why we host your documents

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3. Manage and auto-update

Need to add a new clause to your document? Launching a new product or expanding to a new language? Use our central dashboard to review, manage and modify your documents whenever you want, while relying on our legal team to push changes and notify you if the law changes.

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Attorney-approved internationally

Our solution has been reviewed and approved both by our in-house team of lawyers and by trusted third-party law-firms internationally.

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Features and benefits

Terms and conditions generator

Guided set-up

Not sure what you need to include? We guide you through the creation process with questionnaire-style prompts, helpful hints, and explanations to help you include everything you need.

Pre-defined scenarios

Pre-defined Scenarios

We’ve taken a detailed but modular approach to common scenarios — including complex use cases. The generator includes buildable text modules for marketplace, SaaS, e-commerce scenarios and more. Flexible sub-clauses for niche scenarios like product-comparison, intermediation, virtual currency and others, allow you to conveniently address even the most unique scenarios within a few simple clicks.

Self updating

Legislation Monitoring

We monitor the major international legislations and keep your documents up-to-date with the latest in consumer, business and contract law — across global borders.

E-commerce integration

Plug-and-go integrations for popular store systems

As being descriptive is a requirement in many jurisdictions, we've analyzed the most popular eCommerce solutions (Shopify, Wix, Squarespace, Weebly, WooCommerce, PrestaShop and more) to bring you pre-written clauses with accurate descriptions of your sales process right out of the box — giving you the option to “plug-and-go“ or further customize as needed.

  • Clauses icon
    Guided set-up to help you include everything you need
  • Optimized icon
    Optimised for everything from e-commerce and apps, to complex scenarios like marketplace and SaaS
  • Custom clauses icon
    Customize from 100+ carefully crafted clauses
  • CMS icon
    Plug-and-go integrations for popular store systems like Shopify, eBay, and Amazon
  • Legal team icon
    Define site targets based on your business model
  • Self updating icon
    Updated when the law changes
  • Languages icon
    Generate in up to 8 languages
  • White Label icon
    White label
  • Dashboard icon
    User-friendly dashboard to manage and modify your documents
  • Feature icon
    App developer? Our documents are engineered to meet the specific requirements of all major web and mobile app stores
  • Feature icon
    Perfect for e-commerce, SaaS, bloggers, publishers, apps and more

Trusted by over 70,000 clients in 100+ countries

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Best reviewed GDPR Compliance Solution on Capterra with 5 stars

“I became a customer and I recommend it to my clients because the reliability of the service is high. For over two years I have relied on Iubenda so I no longer have to worry about these legal aspects of a website.”

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Am I legally required to have a Terms and Conditions document?

Generally, Terms & Conditions are not a legal requirement, though, in many instances it’s in your best interest to have one in place. This is because Terms & Conditions are necessary for governing the contractual relationship between you and your users. They are essential for protecting your content from a copyright perspective as well as protecting you from potential liabilities.

You’ll likely need a Terms & Conditions document if any of the following apply to you:

  • You have different user levels (eg. registered vs non-registered);
  • You want to set the rules for user behavior (including comments) and state grounds for termination of
  • accounts;
  • Your users are allowed to upload content;
  • You participate in some kind of commerce, including affiliate programs;
  • You’d like to protect your website/app and its content by stating how it can be used.

More on terms and when they're needed

Why shouldn't I just use a terms and conditions template?

The Terms & Conditions document is essentially a legally binding agreement; therefore not only is it important to have one in place, but it’s also necessary to ensure that it meets/does not conflict with legal requirements. This means that the document should be a “living” document that is up-to-date with all applicable regulations, specific to your particular situation, and most importantly, precise. Templates simply cannot provide this; therefore, we strongly advise against using templates.

More on why we don't suggest templates

Part of a 360° compliance solution

A complete set of solutions to make your website or app compliant with the law, across multiple languages and legislations

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Manage consent preferences for the ePrivacy, GDPR, and CCPA. Integrated with the IAB TCF and CCPA Compliance Framework.

Our solution allows you to display a fully customizable cookie banner, collect cookie consent, implement prior blocking, set advertising preferences, collect explicit consent to Google personalized ads and more.

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Create your terms and conditions in minutes.

Customizable from hundreds of combinations, available in 8 languages, powerful and precise — our solution is capable of handling even the most complex, individual scenarios. Optimized for e-commerce, marketplace, SaaS, apps and more.


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Consent Solution

Collect GDPR consent, document opt-ins and CCPA opt-outs via your web forms.

Our solution smoothly integrates with your consent collection forms, syncs with your legal documents and includes a user-friendly dashboard for reviewing consent records of your activities.

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Internal Privacy Management

Document all the data processing activity within your organization.

To comply with privacy laws, and particularly the GDPR, companies need to record how they store and use the data they collect from their users. Our solution allows you to easily document all the data processing activities within your organization.


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Hundreds of enterprises rely on iubenda for their online compliance throughout multiple properties and legislations.

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Looking for custom documents?

Our international network of lawyers can provide you with tailored documents and a full compliance review.

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Become a Certified Partner

iubenda's Partner Program is designed for agencies and web professionals seeking to expand their expertise and assist their clients in making their websites, apps and data processing activities compliant with the law.

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