Iubenda logo
Start generating


Table of Contents

Terms and Conditions Template

What should terms and conditions include? Is it possible to use a template for terms and conditions? If so, what should it include? In this post, we explain what terms of service should include and more.

Terms and Conditions Template

What are Terms and Conditions?

Terms and Conditions (T&C) – also known as Terms of Service, Terms of Use, or End User License Agreement (EULA) –represent a contract between you, the provider of a service, and your users.

They are a legally binding document and allow you to set your rules, within applicable law.
For example, they may help you define how users can interact with your product or service, how your original content can be used, or the rules concerning the cancellation or suspension of a user’s account.

Why are Terms of Service so important?

We can say that Terms and Conditions are meant to protect you and your business: they help you deal with problems, and can even prevent them in the first place. Without it, it’s difficult for businesses to mount an adequate defense if sued or legally challenged over the use of their product or service.

Terms of Service are important for every business, but are particularly crucial and often mandatory for e-commerce businesses because they contain legally required information related to conditions of sale and disclosures on methods of payment, shipping, delivery, withdrawals, and cancellation conditions etc.

However, whether your website engages in commerce or not, it’s always advisable to have a professional Terms of Service document in place on your website or app.

Terms and Conditions Template

For your Terms and Conditions to be effective, they should at least:

  • properly identify yourself and your product/service (as terms and conditions are legally binding documents, users must be able to identify and reach you);
  • describe the service that your site provides and how it should be used (this helps you to set expectations and avoid misuse);
  • set your rules for using your site/services (this makes it possible for you to regulate user behavior and take disciplinary action where needed); and
  • include relevant disclaimers.

While the full content will vary based on the particulars of your business, a term and conditions template should at least include these elements:

  • Identification of the business and contact information.
  • Description of the service that your site/app provides.
  • Information on risk allocation, liability, and disclaimers.
  • Warranty/Guarantee information (where applicable).
  • The existence of a withdrawal right (if applicable).
  • Safety information, including instructions for proper use (where applicable).
  • Terms of delivery of product/service (where applicable).
  • Rights of use (if applicable).
  • Conditions of use/purchase (e.g. age requirements, location-based restrictions).
  • Info related to methods of payment (where applicable).
  • Any additional applicable terms.

The document below is a sample Terms and Conditions document created with iubenda Terms and Conditions Generator. Click on the button to open the document:

Terms and Conditions Template

But be careful with templates!

Though you could follow the information we’ve provided above to write your own Terms and Conditions document, we strongly suggest that you don’t.

We always stress the importance of a well-written Terms and Conditions document. Being a legal document, Terms and conditions should be specific to your particular scenario.

A badly written ToS document could at best, not serve its purpose and at worst, potentially land you in legal hot water.

“But what if I need Terms and Conditions, but can’t afford a lawyer?”

This is a common question. In this case, we suggest using a high-quality generator instead. While nothing beats having a personal lawyer prepare and revise your documents, a quality generator with text written by legal professionals is the next best thing.

“But how is a generator different from a template?”

While a template is static and uses generic clauses, a high-quality generator will allow you to dynamically add clauses specific to your particular business. Additionally, the generator should also allow you to edit and modify clauses if needed.

But far more important than both of these points is that the clauses included in the generator should be written by actual lawyers.

“Is a good Terms and Conditions generator expensive?”

Despite being incredibly powerful, our Terms and Conditions Generator is surprisingly affordable! Especially when compared to lawyers’ fees or the cost associated with not being protected. The best part?

You can try it out completely free! Just click the button below to get started, (no credit card required).

Generate a Terms and Conditions document

Start generating