Heads-up! This is our legacy guide for license-based (Pro and Ultra) plans. If that doesn’t sound familiar and you’re on our most recent pricing, over here.
To temporarily pause or permanently cancel your subscription, you need to go to your iubenda account and disable auto-renewal for this subscription.
To do so, please follow the steps below:
After this is done, your subscription will not auto-renew again, it has been cancelled. You can always enable auto-renewal back on, and your subscription will start again as it was initially (all your documents and product configurations are still available).
Disabling auto-renewal will not delete your iubenda account. If you also wish to do that, please check this guide.
In case of any issues, please get in touch with our support and we’ll gladly help you out.