Documentation

Table of Contents

What should basic terms and conditions include?

The T&C document is essentially a legally binding agreement; therefore not only is it important to have one in place, but it’s also necessary to ensure that it meets legal requirements. This means that the document must be up-to-date with all applicable regulations, precise, visible and easily understandable so that users can both easily see it and agree to it. The “agreeing action” should be done in an unambiguous way (e.g. clicking a checkbox with a visible link to the document before being able to create an account or use the service).

While the full content may vary based on the particulars of your business, the Terms and Conditions should at least include the following:

  • Identification of the business
  • Description the service that your site/app provides
  • Information on risk allocation, liability, and disclaimers
  • Warranty/Guarantee information (where applicable)
  • The existence of a withdrawal right (if applicable)
  • Safety information, including instructions for proper use (where applicable)
  • Terms of delivery of product/service (where applicable)
  • Rights of use (if applicable)
  • Conditions of use/ purchase (eg. age requirements, location-based restrictions)
  • Refund policy/exchange/termination of service and related info
  • Info related to methods of payment
  • Any additional applicable terms

You can learn more about Terms and Conditions here generate yours now by clicking below.

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