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How to Delete a Site

Deleting a site or app is a straightforward process. Whether you’re using the Essentials, Advanced, or Ultimate plans, are a free user, or have no associated license or paid plan, this guide will walk you through the steps to delete your site or app.

For Essentials, Advanced, Ultimate Plans and Paid Users

If you’re on one of the new pricing plans, or even you’re a legacy paid user, follow these steps:

  1. Log in to your account and go to the Dashboard.
  2. Select Your Site/App Project: Find the site or app project you want to delete and click on it.
  3. Click the Settings Icon: Look for the settings icon and click on it.
  4. Manage Site/App Tab: Click on the “Manage Site/App” tab.
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  6. Find the Delete Option: Here, you will see the option to delete your site or app. It looks like this:
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  8. Click Delete: When you click “Delete,” an alert will pop up asking for confirmation:
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  10. Type Your Password: To confirm the deletion, you need to type your account password. This step prevents accidental deletion of paid projects.

Note: If the project is connected to a paid plan, the remaining value of the plan will be credited back to your account and can be used for future purchases.


If there is a pending or processing order for the site, deletion is not allowed. In this case, you will see the message: “There is a processing order for this site. Please wait or contact info@iubenda.com for help.” The system will always prohibit site deletion if there are processing orders and display this alert.

Deleting a Site Without an Associated License or Paid Plan

If your site or app project does not have an associated license or paid plan, follow the same steps as for the paid users:

[Access Your Dashboard > Select the Project > Go to Settings: Click on the settings icon > In the settings menu, click on the “Manage Site/App” tab > Click on the “Delete” button] 👉 Refer to the detailed step-by-step guide above for more information.

In this scenario, when you click Delete, you will be prompted with a simple alert:

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If you want to proceed, simply click “Yes, I want to permanently delete

That’s it! Remember to double-check before deleting, as delete actions are permanent and cannot be undone.