Documentation

Pricing FAQs

Privacy & Cookie Policy generator and Cookie Solution

I don’t need your privacy/cookie policy, can I use only the Cookie Solution?

You’re at least required to create a free account in order to activate the Cookie Solution. After creating the account, you can then generate using the Cookie Solution and customize as needed. If you choose not to generate a Cookie policy with us you can simply insert the link of your external cookie policy.

I run a few sites under 25k page views/month, whereas others exceed this threshold. How are page views counted for my Cookie Solution plan?

All sites under 25k pageviews/month are free and are not counted in any way. Example: 3 sites that generate 20k, 50k and 100k page views/month respectively, only require a plan for 150k page views, because the one with 20k is not considered.

I have an account with 10 licenses for 10 websites, but one of the websites with the using the Cookie Solution has passed the free 25K page views, how do I change the plan for this site only without changing all 10 sites?

In this instance your talking about the Cookie Solution, which has nothing to do with the number of licenses. To add the extra page views to your website, simply go to the pricing page while logged into your account and click on Edit under the Cookie Solution section. Once there, select the plan you’d like to upgrade to.
How to upgrade Cookie Solution
All websites on the account not exceeding 25K page views are not counted and keep being free.

Is the Cookie policy also available on the Basic (free) License?

No the Basic License lets you generate privacy policy for free (with certain limitations), however you can still use the Cookie Solution (which is free for all sites under 25k pageviews/month), however, you will need to select the “Provide your own Cookie Policy URL” when configuring the solution. Remember that valid cookie policies are required under Cookie Law

Cookie banner customization: can I change its colors, the text or the link?

Practically all aspects of the cookie banner can be changed. Colors, text, behavior and more.

What about taxes?

All of our prices include taxes, no hidden fees!

Does the iubenda Cookie Solution allow the prior blocking of cookies/scripts, such as Adsense banners?

Yes, the prior blocking is one of the features available with our Cookie Solution (even on free accounts!) and allows the blocking of scripts prior to obtaining user consent. The previously blocked codes are reactivated automatically and asynchronously as soon as a user’s consent has been obtained.

What payment options are there?

You can pay by credit card or PayPal

Why am I paying on a yearly/monthly basis and not only once

The yearly/monthly subscription pricing is our way of keeping your costs low, while giving you access to attorney-level quality. Instead of paying a one-off attorney fee of up to thousands of dollars (not to mention legal translation costs), we offer a convenient yearly/monthly payment option.

This is also the reason for our best features: we keep improving the privacy policy behind the scenes and push the changes automatically. We also keep adding new clauses and adapt the text to any changes in privacy laws and regulations.

What about refunds?

Request your refund by 14 days after your purchase or renewal, no questions asked!

Consent Solution + Internal Privacy Management

How much does the Consent Solution + Internal Privacy Management cost?

The plan costs $39/mo (€29/mo) at its current introductory price. This cost is separate from the cost associated with your account and license slots. So for example, if you currently have a regular PRO account with 1 license slot at a cost of $27 per year, and you decide to purchase the plan, the price of $39 per month will be in addition to the $27 per year that you’re paying for your PRO account as the plan and associated pricing stands alone. One benefit of this is that the plan applies to your entire account. This means that even if you expand your account by adding additional license slots, the cost of the plan will stay the same.

Does purchasing the Plan also give me access to the PRO versions of the Privacy & Cookie Policy generator and Cookie Solution?

No, PRO versions of the Privacy and Cookie Policy and Cookie Solution are not included with this plan as they are separate solutions, however, both the Privacy & Cookie Policy generator and Cookie Solution have free versions available.

Can I purchase and use the plan if I have a free account?

Yes, the plan can be purchased and used independently regardless of your account type.

What does it do?

The plan includes the Consent Solution + Internal Privacy Management tools. The Consent Solution helps you to comply with privacy laws, especially the GDPR, by recording and storing proof of consent so that you can meet regulatory requirements. The solution makes it easy for you to track every aspect of consent (including the legal or privacy notice and the consent form that the user was presented with at the time of consent collection) and the related preferences expressed by the user.

The Internal Privacy Management tool helps you to easily record and manage all the data processing activity within your organization so that you can easily comply with requirements and meet your legal obligations. It allows you to create records of processing activity: add processing activities from 600+ pre-made options, divide them by area (sub-divisions within which data processing activities are the same), assign processors and other member roles, and to document legal bases and other GDPR-required records.

These two solutions work together to ensure that you’re able to comprehensively meet requirements in a simple and convenient way.

Can I purchase the solutions in the plan separately?

No sorry, currently the plan is sold as-is and cannot be unbundled.

Is it possible to pay for the Consent Solution + Internal Privacy Management plan as an annual payment?

No sorry, currently the only payment option available is the monthly payment, however, if this option becomes available in the future we’ll be sure to inform all customers.

You can read more about the Consent Solution here and the Internal Privacy Management tool here .

Still have questions?

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