You can view and sort the log of all your users’ cookies preferences by clicking the Cookie Solution Log button in the site area of your iubenda dashboard.
However, the time may come when you may be requested to retrieve some logged cookie preferences that have been given in a specific time frame or by a specific user.
Here’s how to do it.
Retrieving the records for certain intervals is very simple.
Once you reach the Cookie Preference Log page, you can easily choose which results to display. For example, you can sort the records by the current hour, day, or month or specify a custom time frame.
Retrieving logged cookie preferences given by specific users can be a bit challenging as, in line with legal requirements, they are anonymous and cookie IDs are only stored within users’ browsers. Therefore, to retrieve user-specific records, you will need the cooperation of the individual user.
In order to retrieve user-specific records, you’ll need your user to provide you with their cookie preference ID.
To get it, a few technical steps are needed:
These instructions use Chrome as an example, but the instructions are similar for most popular browsers:
See the video below:
You can now go to your Log page under Dashboard > [Your website/app] > Cookie Solution > Log then paste the Value received from the user, into the “Insert a cookie preference ID” field and click Search.
The Value string you’ve pasted into the field is the cookie preference ID. With this ID you can now retrieve user-specific records, view the relevant information and manage it.