Ensuring a safe online environment for all users, especially minors, is a critical responsibility for social and dating apps. Google Play enforces strict Child Safety Standards that developers must follow to operate on the platform. These guidelines help protect children from harmful content and ensure that apps have robust policies and procedures in place to address safety concerns effectively.
Your app must have publicly available policies that explicitly prohibit Child Sexual Abuse and Exploitation (CSAE). These policies should be clearly stated in your app’s Terms of Service, Community Guidelines, or other user-facing documents.
👉 How to implement this using iubenda: You can integrate this requirement seamlessly by using iubenda’s Terms & Conditions generator. Select the appropriate clause under the “Mobile App” or “Acceptable Use” sections.
A robust reporting system must be in place within your app to allow users to submit feedback, raise concerns, or report suspicious content. This system should be easy to access and use, ensuring that users can quickly flag potential safety issues.
Your app must take immediate action when CSAE content is identified. This includes:
Apps must strictly adhere to all applicable child safety regulations, including:
A designated representative must be available to receive notifications from Google Play regarding any CSAE content found within your app. This contact must be equipped to:
Failure to meet these requirements can lead to severe consequences, including app removal from Google Play, legal action, and reputational damage. By proactively implementing these safety measures, developers not only align with platform policies but also contribute to a safer digital ecosystem for all users.
For further details, refer to Google Play’s official guidelines: