Documentation

Table of Contents

What is a Privacy Center and Do You Need One?

More and more companies are adding privacy centers to their websites. A privacy center is a user-friendly way to manage all things privacy from a single page.

But what exactly is a privacy center? And do you need one, too?

privacy center

What Is a Privacy Center?

A privacy center is a centralized hub on a website where users can find all relevant information about a company’s data processing activities. Usually, a privacy center contains a privacy policy, cookie policy, consent preferences, data subject rights management, Terms and Conditions, and more.

It is designed to improve transparency, compliance with data protection laws, and give users more control over their data.

When Do You Need a Privacy Center?

You need to comply with multiple data protection laws

Having a legal hub on your website isn’t mandatory, but it can be helpful in some cases. If your website targets users in more than one region, you may need to comply with multiple privacy laws. Since these laws have different requirements, a privacy center can simplify compliance by giving users quick access to all the relevant information about their rights.

You manage large volumes of data

When you manage large volumes of data, especially when it’s sensitive data, a privacy center can simplify your privacy notice, making it easier for users to understand.

A privacy center allows your users to grasp what data you’re processing and why you’re doing it without having to read through complicated text.

legal documents iubenda
An example of a privacy notice easy to understand, created with
iubenda’s Privacy and Cookie Policy Generator

You want to improve user experience on your website

A privacy center is also useful if you want to improve user experience on your website. Having a page dedicated to privacy, divided into clear sections, where users can easily manage their preferences, makes the experience a lot smoother.

Sections of a Privacy Center

The sections of a privacy center may vary depending on your data processing activities. Usually, privacy centers have the following sections:

  • Privacy policy: the document that outlines how you collect and process users’ data.
  • Cookie policy: the document that explains what kind of cookies you’re using and why.
  • Terms and Conditions: the document that defines the conditions of use of your website and service.
  • Consent management: a section where users can manage their consent for various data processing activities, such as opting into specific services or features that require personal data.
  • Data privacy requests: a section where users can send you data privacy requests, as legally required by privacy laws.
  • Your contact information.

Privacy Center Examples

Now, let’s go over some examples and see how privacy centers are structured.

Adobe has collected all its notices using a simple interface. Each icon opens a different document.

adobe privacy center

eBay has also made its privacy center easy to navigate and added a FAQs section, where users can easily find the answer to their doubts.

ebay privacy center

Finally, the one below is our privacy policy, created with iubenda’s Privacy and Cookie Policy Generator. We’ve redesigned our legal documents to make them more intuitive and easier to understand. As you can see below, we’ve added a Summary section at the top that contains the most important information, without having users scroll through a wall of text.

Create your Simplified Legal Documents with iubenda

Creating your legal documents with iubenda is quick and effortless.

Simply log in to your iubenda dashboard, and in just a few clicks, you can start crafting your privacy and cookie policy. The new design is automatically applied, saving you time and effort.

The result? A user-friendly document where your users can instantly access all the information they need and manage their preferences, without any hassle.

About us

iubenda

Attorney-level solutions to make your websites and apps compliant with the law across multiple countries and legislations.

www.iubenda.com