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KISSmetrics and the GDPR – How to be compliant

KISSmetrics and the GDPR

In Short

What do I need to do to meet GDPR requirements if I’m using KissMetrics?

✅ Have a Privacy and Cookie Policy
Create your Privacy and Cookie Policy with iubenda now →
✅ Generate a Cookie Banner
Create your Cookie Banner with iubenda now →
✅ Learn everything you need to know about the GDPR (and how to avoid GDPR violations!)
Grab your free GDPR ebook by iubenda → (no sign-up required)

What’s at stake?
If a customer complains or the Data Protection Authorities come to you and you don’t meet all your legal requirements, then you might be risking hefty fines! For example, violations of the GDPR can cost you up to €20,000,000 in fines, irrespective of the size of your online business.

💡Take this 1-minute quiz to see if there’re any other GDPR requirement you’re missing

What is KISSmetrics?

How KISSmetrics describes their service:

Customer Engagement Automation by Kissmetrics. Analyze, segment and engage all in one place with easy to read reports and friendly user interface.

Do I need a Privacy Policy if I use KISSmetrics for my website or app?

Yes, you do.

If you use KISSmetrics, you should add the “KISSmetrics” service to your privacy policy. The Personal Data collected are Tracker, Usage Data, as stated in their Privacy Policy.

Do I need a Cookie Policy if I use KISSmetrics for my website or app?

Yes, you do.

KISSmetrics may install cookies on your visitors’ devices, as stated in their Privacy Policy. Therefore, you’ll need a Cookie Policy as well.

Not sure if your website is installing cookies?
Check out our guide to identify the cookies your site installs in browsers.

→ How to generate a Cookie Policy in 10 seconds

Do I need a Cookie Banner if I use KISSmetrics on my website or app?

In general, websites that use third-party cookies as well as their own cookies for tracking and analytics must comply with the law and to do so are required to obtain the user’s express consent.

If you operate in the EU or could potentially have EU users, you need to comply with the Cookie Law.

Our Privacy Controls and Cookie Solution complies with provisions of the Cookie Law; it allows you to easily inform users, facilitate their consent, and includes the option to preemptively block any scripts that could install cookies prior to consent (required in many EU countries).

→ Discover iubenda Privacy Controls and Cookie Solution
Quickly generate a fully customizable cookie banner, seamlessly collect consent, and implement prior blocking with asynchronous re-activation.

How to Create a GDPR Privacy and Cookie Policy for KISSmetrics

With iubenda, you can easily declare which services your website uses to collect data. You can find the “KISSmetrics” service in the “Analytics” section of our Privacy and Cookie Policy Generator.

Not sure what services to select and add to your privacy policy?
Scan your website using the Site Scanner feature of iubenda and get a list of all services used on your website right away.

Trusted by 85.000 clients, iubenda is the easiest and most professional way to generate and manage privacy & cookie policies and terms & conditions, to store and manage user consent, and to comply with the ePrivacy (Cookie Law), the GDPR, the CPRA (CCPA amendment) and the LGPD.