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CRO Marketing: Your Key to Higher ROI and Customer Engagement

In today’s highly competitive digital landscape, it’s not enough to simply drive traffic to your website. It’s just as important (if not more important) to ensure that people who visit your site convert into customers. This is where Conversion Rate Optimization – CRO Marketing – comes in.

In this article, we’ll explain what CRO Marketing is, take a closer look at its benefits, and some strategies for success!

What is CRO Marketing?

CRO Marketing is the practice of optimizing your website to improve its ability to convert visitors into customers.

Unlike other marketing tactics, which focus on driving more traffic to a website, CRO Marketing focuses on increasing the percentage of visitors who take a desired action – i.e., a conversion.

A conversion isn’t only a direct sale, but it can also include subscribing to a newsletter, filling out a contact form, or reading a related article. It’s important that you have clear what’s the desired action you want your users to take before starting with conversion rate optimization.

What does conversion rate mean and how do you calculate it?

Conversion rate represents the percentage of visitors to a website who complete a desired action or “convert.”

Calculating the conversion rate is relatively straightforward. You simply divide the number of conversions by the total number of visitors, then multiply the result by 100 to obtain the percentage. The formula is:

Conversion Rate = (Number of Conversions / Total Number of Visitors) ×100

For example, if your website receives 1,000 visitors in a month, and 50 of them make a purchase, your conversion rate would be 5%.

What is an example of CRO marketing?

As we mentioned above, examples of CRO marketing include: making a purchase, subscribing to a newsletter, filling out a contact form, or reading a related article.

Now let’s take a look at a more practical example of how you can use CRO marketing to increase your ROI.

Hubspot’s team run a test with in-text CTAs: instead of adding just one CTA banner at the bottom, they also added a CTA within the text of the blog post. At the end of the test, they analyzed the blog posts and noticed that the regular CTAs contributed an average of 6% of leads, while more than 93% of a post’s leads came from the anchor-text CTA alone.

This is just one way of doing CRO marketing: you can find more in the paragraph below!

Why is CRO important in digital marketing?

CRO is crucial in digital marketing, because, by making it easier for visitors to convert, you can generate more revenue from your existing traffic and marketing efforts.

In particular, Conversion Rate Optimization marketing is so important because:

  • It maximizes your marketing spend and reduces customer acquisition costs: when you invest in digital marketing campaigns, you want to ensure that you’re getting the most out of your budget. Thanks to CRO, you can generate more revenue from your existing traffic and thus reduce your customer acquisition costs.
  • It increases your website revenue: CRO is also about improving the user experience on your website. A smooth website, where everything is optimized and works seamlessly, will also likely improve your SEO and boost your revenue.
  • It allows you to gather useful data: CRO involves analyzing data to understand user behavior and preferences and apply this data to the optimization process. However, this information provides valuable insights that can be used to improve other areas of your digital marketing strategy, such as targeted email marketing.

📌 What’s the difference between CRO and SEO?

Now, you may be wondering: but isn’t SEO optimization more or less the same thing?

Actually, no. CRO (Conversion Rate Optimization) and SEO (Search Engine Optimization) are two vital practices in digital marketing, but they serve different purposes:

  • CRO focuses on optimizing the user experience to increase the percentage of visitors who convert into customers or complete a desired action. It involves understanding user behavior, conducting A/B testing, and making adjustments to web design and content.
  • SEO aims to increase a site’s visibility in search engine results, driving more organic traffic to the site. It focuses on aspects such as keyword optimization, link building, and site architecture to improve search engine ranking.

While CRO is about maximizing conversions from existing traffic, SEO is about increasing the overall traffic from search engines. Both practices complement each other and often work best when implemented together.

👋 Are you new to digital marketing practices?

Our Advertising 101 can help you get started with the right foot!

📌 CRO marketing strategy

To start your Conversion Rate Optimization journey you need a successful strategy. Here are a few key steps:

  • Understand your audience: before you even start, you need to identify and analyze your target audience to understand their needs, preferences, and pain points.
  • Set clear goals: define specific, measurable, achievable, relevant, and time-bound (SMART) goals for the desired conversions you want to achieve. This will help you better monitor the results and see if your efforts are working.
  • Analyze user behavior on your website: with tools like Google Analytics, you can observe how visitors interact with your site and identify areas for improvement.
  • Personalize: tailor content and offers to individual user segments to provide a more relevant and engaging experience.
  • Monitor and analyze results: it’s important that you regularly review the performance, track the success of different tactics, and make continuous adjustments to keep improving the conversion rate.
  • Incorporate feedback: encourage and incorporate user feedback to create a more user-centric design and enhance the conversion potential.

📌 How to start with Conversion Rate Optimization

If you’re just starting out, CRO Marketing could seem a bit overwhelming. There are many different things to consider, and optimization options are everywhere.

However, there are some basic strategies that you can start testing, and see if they drive results:

1. Add contextual and compelling CTAs to your blog posts

Blogging is a great way to drive traffic to your website, but it’s also a good spot for CRO marketing. Start adding CTAs to your blog post and consider adding them also within the text, and not just at the end.

👉 Master the call to action with these 30 examples

2. A/B test your landing pages

One key element of optimization is A/B testing. Landing pages are designed to convert, so it’s important that you know which elements are working and which aren’t. With A/B testing, you can show different versions of your landing page of a specific segment of users and see what improves your conversion rate. This could involve testing different calls to action, images, or layouts.

👉 Start A/B testing with the best A/B testing tool for your website

3. Add specific messages to your top-performing pages

if you have pages that performing particularly well, you could use them to drive up conversion. For example, you could add a banner inviting them to subscribe to a newsletter or to book a call with you.

👉 Apply CRO Marketing to these elements of a web page

4. Considered retargeting

Retargeting refers to the process of showing ads to people who have already interacted with your business in some way. You could consider using retargeting to encourage people who already visited your website to take action.

👉 Discover how to bring back lost customers with a retargeting campaign

These are just a few examples, but they’ve often proved to work for many different businesses!

Could you be using unethical marketing strategies?

As a marketer, you need to be careful. Some popular marketing strategies maybe be unethical, or even unlawful, depending on who you target or where you’re based!

This can leave you open to fines, lawsuits and reputational damage.

Use this guide to learn how you can still make big profits, without the risk 👉 5 ethical marketing hacks!

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