Want to simplify some processes for your online store business? Ecommerce software is what you’re looking for. Whether you are just starting or want to improve your existing store, software solutions are a valuable investment for your success.
👀 In this post, we give you everything you need to know about e-commerce software, including what it is, its benefits, and the top 5 software you should look into. Let’s dive in!
In this post, we explain:
Ecommerce software is a type of software that provides businesses with the tools they need to manage their online sales and operations. It is designed to help online stores:
Ecommerce software can also provide you with valuable insights into their sales data and customer behavior, offer discounts or maintain a loyalty program.
💡 There are several different types of ecommerce software you could be interested in depending on your needs, including shopping cart software, marketplace software, and inventory management software.
Needless to say, you’d be making a great decision for your business when choosing to use software. It can help simplify processes a great deal. Let’s take a look at some key benefits they bring.
🔍 It’s not an easy task. Luckily, we have compiled a quick list for you here
You’ll see with the list below that you can find some comprehensive e-commerce platforms like Shopify, or some specific software with dedicated targets or functions like inventory management, or dropshipping. Here are a few examples.
Shopify is probably the most popular platform out there. Through Shopify, you can create and manage every aspect of your online store. In fact, it is a comprehensive solution with over 6,000 third-party apps and services, allowing for great flexibility and customization.
It is great for medium-sized businesses that are just starting an online store or looking to expand their existing store (it can be a little expensive for small businesses).
💡 Ready to set up your Shopify store? Read our checklist to make sure not to miss anything!
If you engage in commerce online, there are mandatory legal requirements that apply to you. Some disclosures are required under consumer law and typically included in your Terms and Conditions document, meant to protect you from fines and liabilities.
iubenda is a website compliance software. Their powerful Terms and Conditions Generator lets you easily generate and manage Terms and Conditions for your online store.
⚙️ It comes with clauses for all major e-commerce platforms and is fully optimized for both desktop and mobile. The documents are fully customizable, available in 10 languages and drafted by an international legal team. They are also always up to date with the latest legal requirements, and you can freely edit and update your documents whenever you need to.
Stripe is a payment processing platform that allows businesses to accept payments and manage their finances online. Stripe provides a simple and flexible solution for businesses to accept payments from customers around the world.
⚙️ Main features include payment processing using debit and credit cards, as well as other payment methods such as Apple Pay. With Stripe, businesses can manage subscriptions and recurring payments. Also has payment analytics and fraud prevention.
Freshdesk offers a comprehensive helpdesk platform that can streamline customer support and automate tasks. It’s one of the most popular customer support tools.
⚙️ Freshdesk supports various channels like email, phone, chat and social media. It allows for ticket management, automation workflows and triggers, and has a knowledge base to manage articles and FAQs. It integrates with platforms like Shopify or Zendesk, and can help you gather customer feedback through surveys and ratings.
💡 Learn more about setting up a customer service strategy here!
Zoho Inventory is a comprehensive inventory management software that integrates with ecommerce platforms like Shopify, Amazon, Etsy or eBay.
It allows businesses to be more efficient with their inventory management processes. They partner with the top shipping careers including UPS, DHL and FedEx. An app is available.
⚙️ Main features include order management system, end-to-end tracking, real-time shipping rates and in-transit details, accounting and CRM, warehouse management.
The best e-commerce software depends on your business’s specific requirements. There is no one-size-fits-all solution, and various options may be more suitable for certain businesses.
That being said, some of the most popular and widely used e-commerce software solutions include Shopify, WooCommerce, Freshdesk, Zoho Inventory and ShipStation.
This is a crucial step in setting up your e-commerce business.
🛒 Learn more now
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